Community Living Employee Reviews

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3.7Work-Life Balance

3.5Pay & Benefits

3.3Job Security & Advancement

3.5Management

3.8Culture

Found 333 reviews matching the search See all 483 reviews

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4.0

FT Support Worker

FT - Personal Support Worker (Current Employee) – Port Perry, ON – 14 February 2019

A typical day at work is fast pace, quick communication needs physically demanding (working with persons with CP)
Fair hours
The hardest part of the day to day work is working in such a small intimate environment with many supported persons/staff
Great open communication with HR and Management

Pros

Much freedom to enjoy days out in the community and beyond with supported persons

Cons

Paid breaks - Not able to leave premises without permission

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5.0

Fun and great place!

Developmental Service Worker (Current Employee) – Greater Sudbury, ON – 15 February 2019

Community Living is a fun and great to work at! The clients are amazing and the staff is easy to work with! However, if you have small children at home it is sometimes hard to balance their schedule and your home life.

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3.0

Average.

Systems Administrator (Former Employee) – Thunder Bay, ON – 14 February 2019

Community Living is a mostly fair environment. I don't have much to comment on this organization aside from roadblocks with communication when it comes to employee and employer relationships. this is such a fragile part of this organization but I feel is easily dismissed. This place on the positive has flexible for family environment at times.

Pros

Some really Awesome people work here.

Cons

Dramatic environment at times.

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3.0

Rewarding but frustrating company to work for

Supported Independent Living Manager (Former Employee) – Oakville, ON – 11 February 2019

Too many hours and no feedback unless it is negative. The hardest part of the job is the politics, back stabbing and general morale. The best part of the job are the accomplishments for the people supported and the pride they take in those.

Pros

None

Cons

Lack of positive feedback

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3.0

good company

Developmental Support Worker (Former Employee) – Newmarket, ON – 8 February 2019

a lot of unexpected emergency calls from the work place to cover
a lot of hard work with people with developmental disabilities, lack of regular staff.
Recent changes made by managers created some inconvenience and confusion for people living there

Pros

a lot of hours

Cons

unsafe work place

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2.0

Great job upper management a zero

Support Staff (Former Employee) – Lindsay – 6 February 2019

Amazing job but the management lacking any sense of caring.
Individuals supported are a pleasure to work with, too bad the high rollers upstairs didn't care!

Cons

Managers

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4.0

Amazing field to be in realizing the opportunity presented to support amazing individuals in their everyday life.

Direct Support Professional (Current Employee) – Orangeville, ON – 6 February 2019

Difficult field to be in however CLD is a better option, decent salary and pension. Always working as a team so not often working alone which. The hardest part of the job is not feeling supported by management and lack of communication amongst them and front line workers. The most enjoyable of the job is what you bring to the team through attitude, experience and common sense, and of course interaction with some amazing individuals with special abilities. As far as work place culture their are several options and departments depending on skill level, I prefer to work in residential to have the most impact on only 5 individuals as opposed to day programs and activation.

Pros

Experience of learning from those we support.

Cons

Long hours at times, challenging behaviors at times, not enough communication or support from management

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3.0

Challenging Work

Direct Support Professional (Current Employee) – Windsor, ON – 3 February 2019

Your entire experience will be dependent on the support coordinator and manager of the home you work at. The work is challenging and the people we support are amazing, however there is constantly short staffing and extremely stressful situations arise without the necessary support required for a positive work life balance and the desire to stay with the organization.
The work required is different in each home with some people just needing help making breakfast and then you hang out for the rest of the shift while other homes need constant help which you are running to satisfy all of the needs. There needs to be more staff in a lot of the homes to decrease the number of stress leaves staff take.
If the person after you calls in sick and the shift can't be filled then you are stuck to complete the shift - having kids or pets at home make this challenging since your 8 hour shift could turn into a 16+ hour shift with little notice.
The entry level jobs are unionized. The support coordinator and manager jobs are interview based (sometimes seems to be friends promoting friends).

Pros

Loads of experiences which will assist your future

Cons

Long hours, inconsistent shifts, moving up in the company is difficult

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3.0

enjoyed working with the clients, never the same day twice! Always looked forward to going into work. Certain supervisors used were not professional..

Direct Support Professional (Former Employee) – Wellington, PE – 31 January 2019

The clients were the best part of the job, it really did not feel like work. When it came to certain supervisors manipulating you into coming into a midnight shift after you had already worked a 9 hour day shift and promised you would have overtime, and this never happened! Certain supervisors attempting to guilt you if you have children or family in hospital that "you" were abandoning your clients.... NOT acceptable on any "Professional" level. Extremely disappointed in the actions of the manager and HR positions!!!

Pros

Spending time helping and aiding with ADL's for clients

Cons

not worth the pay... dealing with HR and manipulation techniques!! Not Professional At All..

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5.0

Amazing office culture

Behaviour Therapist (Current Employee) – Milton, ON – 30 January 2019

I love working here. While it isn't the highest paid position in the region, I think the office culture is absolutely amazing. The team here works cohesively, and any support needed is given.

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2.0

fun place to work

Telemarketer (Current Employee) – Barrie, ON – 25 January 2019

good people to work .
one needs patients with people on the phone.
It was a good place to work.
It was a fun place to work.
phoning for donations.
The people I worked with.

Pros

free lunch

Cons

short hours

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3.0

Great stepping stone for Social Workers

Volunteer (Former Employee) – Toronto, ON – 16 January 2019

Get to work with great individuals, very rewarding. Not recommended if Social Work is not in your background. Used to be a long term work place choice, not so much today

Pros

rewarding

Cons

very hierarchical

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5.0

Reception

Receptionist (Current Employee) – Brantford, ON – 3 January 2019

I love working Part time as a reception at Dunn building and it keeps me out of trouble for fighting with other clients I enjoy working for community living brant it's a best way to find another job as well

Pros

meet new people

Cons

working at night is a challenge

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3.0

Descent place

PERSONAL SUPPORT WORKER (Current Employee) – Oshawa, ON – 30 December 2018

Okay place to work but not consistent enough hours. Also the shifts are not consistently given and can go from a night to day to evening in one week, not easy for a single mother.

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4.0

Good teamwork

Social Support Worker (Former Employee) – Sarnia, ON – 28 December 2018

Worked with a variety of different people from multiple backgrounds. Everyone brought something different to the group. It was a family living atmosphere that provided care and extraordinary services to those who would otherwise go without.

Pros

Positive culture

Cons

Minimal hours

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3.0

Mixed Feelings

Support Worker III (Current Employee) – Toronto, ON – 23 December 2018

Working for Community Living Toronto has it's pros and cons. If you love helping people this is the job for you, but it comes with a tumultuous workplace culture. You are overworked and underpaid.

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5.0

Head custodian

excellent customer service (Current Employee) – Kelowna, BC – 20 December 2018

Good company to work for.Very flexible houres, mostly in house. Self motivated.Great surpot. I would feffinantly recomend this company to anyone that I know.

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5.0

good place to work

Human Resources Assistant (Contract) (Current Employee) – Oakville, ON – 16 December 2018

the environment is work friendly, colleagues are a cooperative, awesome place to work, could learn relevant knowledge, opportunity to explore different findings.

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1.0

Support worker

Support Worker (Current Employee) – Greater Sudbury, ON – 7 December 2018

Working with the clients is great i learned something new daily because of the clients. Management really need to learn how to treat good employees so that the company can be the best it can be.

Pros

clients are great to work with as well as most of the staff.

Cons

management do not know how to treat their emoyees therefore this reflects badly on the company, I feel that they allow staff to be bullies and therefore, they are also bullies

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1.0

Poorly managed, no staff support!

Part-time (Former Employee) – Greater Sudbury, ON – 3 December 2018

The only positive thing I can say about working here is that working with the residents is rewarding and, mostly, enjoyable. Aside from that, I have nothing positive to add.

I have never felt so unappreciated at a job. Middle and upper management engage in severe favouritism, do not support the staff that deserve it, do not run homes with competence or consistency. Programs designed to engage staff are implemented then almost immediately abandened with no communication.

Staff are not given supports necessary to care for residents (money can take months to come in), staff are frequently stuck in double shifts (up to 16 hours , I even once got forced for 19). Stay far away unless you want to lose your passion and joy for this industry!

Pros

Residents

Cons

Long hours, lack of competent supervision, staff/coworkers

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4.0

Productive and fun workplace

Personal Support Worker (Current Employee) – Amherstburg, ON – 3 December 2018

Working at community living has been amazing to have the privilege to provide support to amazing individuals and learning many new things along the way.

Pros

Meeting great individuals

Cons

May get stuck working doubles

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