Community Living Alternative Services
2.8 out of 5 stars.
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3.1Work-life balance

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Difficult days, definitely need some caring people to work here

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Working at CLAS provided for an interesting environment. The benefit was that I worked 48 hours in a row and I had 5 days off. Although they wanted me to work as many hours as I could but I did not want to. It was great being able to sleep at night, but some houses you could possibly not get a great sleep. It is sad to see how minimal you are paid, especially for the clientele that you had. I get sad that people with disabilities are somehow on the bottom of the totem pole for those who work in Social Work. It should not be treated that way. This work is hard but it can be quite fun. I spent many days on walks, going to Banff, hanging out with the clients and seeing them have fun. I know that 'safe rooms' can be a little scary, but I am thankful for a place where the clients can feel safe when they are struggling with their emotions.


Your 40 hours week could be done in 2 days


Pay, long hours if you want, boring when the client cannot spend money and go anywhere-you become their entertainment.
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Management does not care about staff, their only concerned with funding

The overseers did not care about day program staff's mental health or well-being throughout the pandemic, only concerned with funding. Thus they would force staff to go into the community with individuals in their personal vehicles without providing proper PPE for the staff and their vehicles. They would threaten the staff's job security, to compel us not to complain, and if we did, we would get fired (which occurred) before the pandemic things were a little different, not perfect but not excellent. Once the pandemic hit, the actual colors of the overseers came to light.Lack of leadership resulted to low morale. We also got paid monthly.




management, pay
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Insights into Community Living Alternative Services

Based on 5 survey responses
What people like
  • Supportive environment
  • Fair pay for job
Areas for improvement
  • Energizing work tasks
  • Ability to meet personal goals
  • Ability to learn new things

Friendly and safe environment

Effective and safety environment, flexible staff always behind you, enjoying morning routine singing welcome song for everybody while playing my guitar , on special occasions like birthdays we never fail to sing together birthday song, also had fun on doing morning exercise or stretching for those able to, entertained challenging but interesting individual's issues or concern about. Glad on our monthly Speak up meeting, that everybody is encouraged to participate to say something independently, and we end up from reminding individual's right and safety in the community.


Potlucks and surprise birthdays of co - workers


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Very productive & fun working environment

Good work culture & very supportive management. It is a fun work atmosphere with very supportive colleagues. Excellent work like balance. You don’t feel that you work for individuals but live with them.


No pros


Long hours good pay
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This place is a joke

This work place is toxic and very unprofessional. You have supervisors that date staff within the company. The staff tend to do whatever they want. As a support staff you can’t grow at all




Everything else
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Community disability service practi

Cannot speak to the organization in the other program streams though I used to work in the complex needs program, as a community disability support practitioner. I’ll start with pros then lead into the cons. Pros: - 4 twelve hour shifts and 3 days off at 25$ per hour. So high range for this field and position - Decent financial bonuses based on performance and compliance with management - Minimal paperwork (seemingly very useless minus a few key targeted charts for behaviour modification) - From past experience If you are looking for a job that requires a minimal level of cognition and critical thinking you will be quite pleased ————————————————————— Cons: - Management does not value staff input or the safety of staff - Supported individuals can constantly verbally and physically assault staff without repercussion - Job is lacking in any sort of cognitive stimulation. Most of your days will be based around cooking/cleaning and deescalation of potentially violent situations followed by sitting on the couch for hours - Team work is very strong though unfortunately it sometimes lacks if staff working together do not work well together or have different perspectives on support - In the time I was working it appeared that documentation and case management is very unprofessional and very basic. If coming from a case management background and you thrive on objective, organized information, you will be disappointed. - No room to progress your career in this position. This position is a job and will not stimulate you cognitively nor will it promote growth and a career - 
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One of the worst company

Favouritism, un equal Treatment, unfair labor practice. Worst supervisor. They don’t value their employee. Don’t apply in this company. Your efforts and work will be ignored.
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Fun Place to work

the hardest part of the job is when you have to deal with individuals having behaviors. typical day includes going out with the individuals to mingle within the community. Writing reports on daily basis and Incident reporting. Monitor individual both day and night against all activities.
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Flexible schedule

Good place to work, but could be better. The programs are well suited to the individuals and the agency takes time to meet the needs of their staff. It is a melting pot for multiculturalism.
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Awesome planlce to work with good supervisors.I Enjoy working at CLAS and im still a front line staff.

Great team players and good management. I'm so happy to be part of the team and contributing towards the welfare, safety and improving quality of life of the individuals I support on daily basis.




Good hours and flexibility.
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Another one bites the dust and it will probably be you

the reviews on here speak for themselves. this is high school all over again. some houses are in bad bad condition. some have gophers, bugs, mold, mice. appears to be much favortism in management. many friends of management come before other employees when schedule comes out. if you are not liked personality you are a walking target. it is to funny that hr responds on here saying to contact them directly but you have to go through management before contacting them when you are a working staff ? good balance between life and work because you can work a lot of hours in a short time period and have many days off. the clients make the job fun and some shift partners are nice.




same as the other reviews - management
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Good expereince

I learned lots working at this company! Great experience. They have alot of growth in all areas that they could improve on. Management style is terrible and they are expected to do so much with no time to do it.
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Hang on tight, you are in for a bumpy ride.

If you have a chance to go somewhere else I'd recommend seriously looking at it. This place will chew you up and spit you out without a second thought. -Unqualified and incompetent management. -Unqualified and incompetent staff. -Culture of favoritism and nepotism. -100% agency centered care. -Unapproachable HR dept., used as enforcers. -Lack of staff support. -Inappropriate relationships. -Inappropriate staff conduct. -General lack of concern for the well being of the individuals in support. The list goes on. This place is all about the money, everything else is a secondary concern. Some of the things I've seen happen here would make your head spin. Constant staff and lower level management turnover. The last people I would want to contact is HR as that would surely put a target on my back. Unless you are friends with someone in management your job security here is next to none. If you do happen to be related to or friends with someone in management, feel free to come do nothing, take programs in a backwards direction, generally be a negative influence and you will have a home for many years to come. I would never put a loved one or family member in this agencies care.


The Individuals in support. Bonuses.


Management. Unqualified and disinterested staff.
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not the worst

issues with management high turn over rate staff are two faced and make life hard no job security they bounce you around can make good money if you keep your head down and work like a slave not the worst job. i love my individuals


can make good money


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Productive and a fun place to be.

I work full time at CLAS. I've learned a lot since I got hired with CLAS. I've worked with people who are low functioning as well as the people who are very high functioning. I started with CLAS as a social worker. I worked as a social worker for a year and now I've become a community resource facilitator (CRF). The hardest part of my job is actually the responsibility that we have when it comes to supporting an individual. I love my job because I wanted to make a difference in the world. I believe that supporting someone can be very manageable even though it seems very hard. A lot of people don't know how to support individuals.
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Productive and fun place

Great clients, paid once a month. Great staff, enjoyed my time there but wanted to not work with high risk clients as I needed to further education first before working there.
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An enjoyable experience overall

Worked in group home setting with clients who had a variety of developmental disorders. I worked at many different work places across Calgary which had different work place cultures. Some were more organized than others, however, I enjoyed that fact that I had relatively flexible schedule. This work place also gives bonuses to its employees several times a year, which was probably the most enjoyable part of the job. This company has many changes in management while I was there, which contributed to this being a disorganized setting at times.
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the organizational culture was a good fit for me. there was a balance between work life and home Management skills, organizational skills was developed
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Great Agency & Great Staff

This company is amazing! I've never worked with an agency that you feel so involved in. All the staff are amazing, always friendly and positive, the management is approachable, caring and dedicated to making CLAS the best it can be. It is a client centered agency and all programs are designed for the client. I am so blessed to work in such a great agency.


Great staff, Great management, Flexibility, Great Job, Great Work Environment


Long hours
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Constant turn over and intimidation as a form of management

Treat independent subcontractors like dirt. Refuse to treat them in the same manner as regular employees. Still administer paper pay checks as opposed to automatic deposit like most efficiently run businesses these days. Totally archaic and inefficient administrative practices. Supervisors like to operate by using intimidation and scare tactics. Inflexible and unreasonable demands with no room for making any exceptions. Incompetency all around.


Offers varied type of employment


Do not have any regard for voiced (repeatedly!!) concerns of employees, Not forward-thinking and on an administrative level completely inefficient.
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Official response from Community Living Alternative Services

4 December 2017
Thank you for taking the time to review our Agency. Subcontractors are not employees, rather they are contractors that have been contracted to provide Individuals accessing service with 24/7 support in their home. As part of their contract, they are required to maintain a high level of screening and training in order to ensure a safe and supportive environment and effective service to the Individual in their care. These requirements have been set by the disability services sector (not CLAS) and are designed to keep both the Individuals in our care safe and also to protect the Subcontractor in cases of alleged abuse and litigation. The Agency prohibits using scare tactics or intimidation as a form of management, if you would like to review your concerns further, please contact us at [email protected]

It is a very socialabkle atomspher

it is a great company,I enjoy working there.the people are great to work with.The work culture is good. The salary is not bad.The social activities is excellent.
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Overall rating

Based on 45 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.6 out of 5 stars for Culture

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