COMMISSIONAIRES BC Employee Reviews

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5.0
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Great Company to work for
Senior Talent Acquisition Specialist (Former Employee) –  Vancouver, BC24 March 2019
I was able to help with the veteran outreach program which was very rewarding, the company was very driven by their mission statement and stayed true to it
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5.0
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Productive and great place to work
Commissionaire (Current Employee) –  CA20 January 2019
Great Management, balance work load and easy shifts.
Benefits and medical is 80%
Part time shifts are best and most of the times available
Most shifts required clearance which is the hardest part.
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3.0
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Work at Night
Detention Guard/Matron RCMP (Current Employee) –  Grand Forks, BC10 January 2019
Be ready to run at all times when called to work, even if not scheduled. Wear your uniform shirt and act professional. Expect office staff and RCMP members to direct your work day. Expect to be called to work at night. Expect to see people at their worst. Expect to be surrounded by stressful situations without personalizing it or being involved. Having some people skills and street smarts is useful. Be willing to clean and work as a team.
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3.0
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Different everyday
Data entry for daily tracking documentation (Former Employee) –  Vancouver, BC16 August 2018
Each day was something new and exciting. Meeting people from all over the world and learning new cultures. Although communication could be difficult, with a language barrier, it was still a pleasure.
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4.0
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Not perfect, but not bad.
Security Guard (Former Employee) –  Various25 May 2018
This company once did have a prestige attached to it, lately with them moving more into the commercial section the quality of guards has declined a bit. Working here, like with any security company you will find a mix of good and bad.

Good: Lots of opportunities for work in government settings, often coming with intense clearances that are nice for police applications. If you're a police applicant you can work at sites that allow you to make great connections and learn great tips and tricks from law enforcement professionals. The uniforms aint half bad, you're provided everything except footwear. The company isn't picky about overtime, if you go into overtime you'll get it no problem.

Bad: There has been a big shift in management and structure, and it hasn't seemed to settle, because many people keep changing job titles and positions within upper management. Which means often times you don't know who to contact. There HR team seem to shift a lot, new people get hired and leave, they can't seem to get their bearings quick enough to satisfy the front line guards. Communication between upper management and front line staff is terrible, emails and phone calls often go ignored or unanswered, information is not shared quickly between everyone. Applying for jobs or site transfers is also slow. If you're not working a centralized busy site, getting new uniform items is also a slow process. Getting new equipment for certain sites is also a challenge because of individual budgets. The company uses flawed or non-user friendly systems such as Safetyline, or MyCEMS or MyCBC. Their
  more... records for guards is always out of date, as their operations or HR staff never have updated information on guards, such as current site status or training. Training is also minimal and site specific.

Neutral: the pay can vary from $12/hr to $30/hr, its all site specific. Hours can range from 4 to 24 hours for a shift (24 hours is rare and extreme) typical work hours are 8-12, again depending on the site. Job opportunities also vary, some sites you may work can be exciting and busy with rewarding outcomes, and other sites are mundane and boring. Corporate culture is minimal (outside traditional military/police veteran culture), the company isn't active on social media aside from Facebook and the posts are usually about fundraisers attended or job fairs. The company tries and puts on BBQs or staff appreciation days, but they are few and far between with often minimal effort and outcome, that being said, the company often does a lot to show recognition to employees who excel in their work, however some have argued that its often too easy to get recognition for seemingly mundane or routine tasks. Rewards for excellence in work can range from a pin and a thank you card, to gift cards and free lunches and dinners.
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Pros
Variety of Work Locations, Great Connections, Good Uniforms, OT Approval.
Cons
Bad Communication between Management and Front line Staff, Slow processes, Flaw software and internet systems
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5.0
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Productive
Customer service (Former Employee) –  Vancouver, BC28 December 2017
A tipical day was about security patrol,assisting the general public with information,dirrections, this being the most enjoyable part of the job. and about maintaining security,safety mesures for the general public, shops in the Sinclaire building and federal government offices.
Pros
Centraly located in the downtown Vancouver
Cons
Long hours and graveyard shifts
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3.0
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Satisfactory
Administrative/Security Guard/Purchasing (Former Employee) –  Surrey, BC8 July 2017
Not job fulfilling based on previous work experiences. I require to reach my full potential which is not occurring. Duties are dull and mundane in current position.
Pros
Fulfillment of duties to achieve a higher standard of accountability
Cons
Not job fulfilling to me experiences
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2.0
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Riding the coattails of history
Security Guard (Former Employee) –  BC30 May 2017
As the history of this organisation showed, veterans and retired law enforcement comprised the bulk of employees. A special clause exists(ed) for the Government of Canada to offer work to this company.
This era is passed as the wages are too low to attract many skilled people and the nature of the work is no longer governmentally based but rather generic security contracts.
Poor management support and a business plan that plans for extremely high employee turn over...note: this company will not pay for licensing or renewal and is loathe to offer benefits etc. Will not even supply uniform pants or foot wear.
Pros
reputation
Cons
slow decline in prestige
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2.0
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Lack of social activities, flexibility and understanding
Operations Coordinator (Former Employee) –  595 Howe Street19 April 2017
. Unnecessary enforcement uniforms are mandatory to be worn in an office environment, only because the supervisor does not look good in casual formal. Coordinators are isolated from all of the other departments and are treated differently. Supervisor is difficult, non-understanding and basically will make your life difficult if things don't go his way
Pros
Free coffee
Cons
Poor leadership and HR
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3.0
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a growing company
Security Guard (Former Employee) –  Vancouver, BC31 March 2017
working at different sites help you to expand more in taking your job post to another levels/ the hardest part of this job is moving constantly to different sites after you get use to working at one place.the most enjoyable part is customer service, helping the general public and seeing how thankful they are for you assisting them and providing safety.
Pros
always meeting new people
Cons
constantly changing sites
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3.0
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Great peers to work with
KENNEL ATTENDANT / RECEPTIONIST (Current Employee) –  Surrey, BC31 January 2017
Worked at an animal shelter, with great colleagues. I loved where I worked and being able to do something rewarding and care for the animals in need. Work was bittersweet on most days, given the environment and work type. Unfortunately, there was no room for advancements or room for growth. Moreover, there seemed to be a higher work load for the amount of staff that management could obtain.
Pros
Amazing colleagues
Cons
Constantly short staffed
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2.0
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Poor Management
Shift Supervisor (Former Employee) –  Kelowna, BC18 October 2016
Mobile division was a fun place to work, but management did not understand our duties & the time it took to complete tasks, therefore it was a constant battle with upper management loading extra tasks.
Pros
Work Collegues
Cons
Shift work
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1.0
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Unexpected work
Former employee (Current Employee) –  Vancouver, BC6 July 2016
I'm working on a site that is doing things way different then regular site. Such as the security officer require to help client do Sales Representative job which also provided cleaning and washing the toilet etc.. The old commissionaire's are proud of what they do and work hard on their needed security job. But now the commissionaires throw that out the window willing to pick up any contracts outside of security professional expertise, which is make money for client while client sit back, relax and security make money for client.
Pros
Nice pay
Cons
Bad management
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2.0
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they prefer former military personnel
Commissionaire (Former Employee) –  Vancouver, BC23 July 2015
see above The Commissionaires preferred commissionaires who were either former law enforcement, or military. I would not go back
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3.0
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great learning experience
ADMINISTRATIVE ASSISTANT (Former Employee) –  Kelowna BC23 April 2015
taking fingerprints for Government of Canada CPIC Security Clearances, data entry, talking with people. I took both Basic and Advanced Security Guard Training.
Pros
something was always different
Cons
down-sized
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2.0
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Culture has deteriorated in recent years
Commissionaire Supervisor (Former Employee) –  Vancouver, BC7 December 2014
When I started with this company they were a society which strictly employed veterans and as such there was an excellence which could not be rivaled. In the last 10 years there has been a change in the business plan which has resulted in a deterioration in the job culture.
Pros
Worked with WW2 and Korean War veterans
Cons
Have forgotten the basics which made them a great outfit.
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5.0
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Great Place To work
Security Guard (Current Employee) –  Kelowna, BC9 June 2014
Helpful Co workers I am working with The typical day of work is Daytime.
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2.0
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It is a job for retiries
Supervisor (Former Employee) –  Surrey, BC24 April 2014
Typically the job is very boring. It doesn't matter if you are a supervisor or a commissionaire, there is very little to do and the hardest thing to do is stay awake. Most Commissionaires work shift work rotating from Grave Yard Shifts to Afternoon Shifts. This plays havoc on your internal system and can cause sickness.
Supervisors work the Day shifts. Day shifts normally begin really early in the morning, which is great, if you have a vehicle to get to the site you work at. Supervisor do a lot of human resourcing, and communication for/from general commissionaires, head office and Upper Management that the Commissionaires are contracted to. Scheduling, training etc.
Most of the commissionaires are WAY too old to be working, and they get preferential treatment because of their age.

The most enjoyable part of working for the Commissionaires is meeting and getting to know the people at the places we are contracted out to.
Pros
The places Commissionaires are contracted out to are cool.
Cons
Bad hours, REALLY BORING shifts.
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3.0
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A generally positive workplace but with no benifits or opportunity for advancement
Jail Guard (Current Employee) –  Smithers, BC9 May 2013
My typical day would start with me arriving at work to and signing in to various programs on the computer and checking on the prisoners well being. I would check up on the prisoners every 15-20 minutes throughout the entire shift and maintain log books on prisoner activities and behaviors. I work with RCMP members and Sheriffs to ensure prisoners attend court at various times during the day. I would also fingerprint the general public whenever required.

Over my almost twelve years of employment here I have learned to pay attention to the details and to better handle intense or negative situations. I have also learned better decision making skills as I primarily work alone, only calling upon the members if needed. Having worked there for so long, I have experienced many supervisors and other members transfering in and out of the detachment. Each new supervisor has their own way of doing things but most of them have made it very easy to adapt to each new situation and have paid attention to the needs of the guards.

The hardest part of the job is constantly being aware of the potential dangers to prisoners and guards or members and identifying when there is a problem medically with a prisoner.

The most enjoyable part of the job is the interactions with people from all walks of life and coming to work knowing I may see something I have never seen before.
Pros
Observing almost first hand how our justice system works.
Cons
No benifits and no opportunity for advancement.
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2.0
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It takes a certain type of person to do this job ....as it can be volitile at times
Surrey Parking Enforcement Officer (Current Employee) –  Surrey BC11 October 2012
Enforcing Parking violations by issuing parking tickets with time restrictions and all Parking by-laws.
Learned different parking infractions with respect to commercial and residential areas.
Representing Crown Counsel in prosecuting violators in court.
Co-workers were supportive
Confronting irate violators was the hardest part of the job
Knowing that I was doing a small part in keeping the roads safe for all
Pros
unlimited fuel and enjoyable driving
Cons
shift work
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Overall rating

3.0
Based on 22 reviews
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2.7Work/Life Balance
2.8Salary/Benefits
2.5Job Security/Advancement
2.4Management
2.8Culture