3.3 out of 5 stars.
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COMFORTS OF HOME CARE Employee Reviews

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Canada26 reviews

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3.4Work-life balance

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carestaffworkhourcompanyworkingmanagementgreat

Great workplace, minimum pay

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Good company to work for. Definitely not paid enough to make a living. No room for advancements whatsoever. I would recommend this job to someone who is starting out in the field. Great team and HR though!

Pros

Flexible hours

Cons

Non-stop broadcast notifications, don’t ever actually get away from work
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Not a fun place to work

This company are not good to their employees and pay a starvation wage.Make you feel like a nobody if they don’t get what they want from you.They do not hear what you communicate to them in a friendly manner at all.

Pros

Flexible hours

Cons

Terrible everything
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Good place to start a Healthcare Aide career to get some experience.

The company tried to instill a "family" culture but paid minimum wage or slightly higher. As far as the work I found that minimal background information was given to caregivers about their prospective clients. You were also expected to use your personal vehicle to transport clients to appointments, shopping trips, etc. Mileage was paid but it was minimal. For the 7 years I worked for Comforts of Home Care I witnessed a constant turnover in caregivers and caregiver supervisors.
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Great for those who wish to pick the amount of work they want

For the most part the assignments have been good. Met lots of interesting new people. Feels great to be able to help others. Sometimes assignments are not fully explained but usually works out okay. The pay is not the greatest but I would recommend working for this company if you are looking for a job that fits your schedule.

Pros

Meet interesting people

Cons

Pay is not the best.
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Fun place to work

Some time it’s hard to get hours for some time they seamed to be Hiring lots of people I would think that they would try to feel the hours first with the staff that they have you’re not a health care aid seems like they get priority on shifts compared to a companion or support worker

Pros

Free lunch

Cons

Some times long hours
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Insights into COMFORTS OF HOME CARE

Based on 6 survey responses
What people like
  • Ability to learn new things
  • Ability to meet personal goals
Areas for improvement
  • Inclusive work environment
  • Trust in colleagues
  • Fair pay for job

Wonderful Company!

Ever since I interviewed with Comforts of Home Care I was beyond excited to start working with them. They set me up with a few wonderful clients already, and the office staff is always on call and ready to help whenever need be! They are very flexible with their shifts, and made sure to work around my already busy schedule. I couldn’t be more thankful to have found this company!

Pros

Amazing clients and support staff
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Fabulous place to work!

I have been with COHC for nearly a year now, through Covid-19 management was very flexible to my schedule. They were understanding and caring about me. They truly care about their clients AND employees. Overall, COHC is a wonderful place to work with flexible shifts.

Pros

The clients

Cons

Wage
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Great company to work with! Pay and management is great and understanding!

Management is respectful, helpful and understanding. Whenever I’ve had a problem they’ve helped out and have been understanding to the situation! Pretty flexible schedules, they try to accommodate all their care givers fairly!

Pros

Build great relationships with clients, supportive staff and managements
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The Booking Coordinators are excellent to communicate with and work with your personal schedule.

Great company to work for, caring and understanding. If you are willing to work a variety of hours and days, you can get plenty of hours. As well, they always make sure you and your client are a match. They did have an on-site workout room (before COVID). They have a benefit plan after you reach a number of hours worked per month. I like their Online scheduling and information system which provides information about the client your are working for as well as access to your scheduled hours in the view of a week or day by day. They are also able to broadcast available shifts or communicate information or updates to all staff simultaneously as well as individually to each of us via email and or text.

Pros

Great training/workshops offered.

Cons

Pay is on the lower end
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I would work for this company again..

I feel that they treat you with respect .I would go back to work there again I enjoyed it .they are good to work for.just wish there was a insurance that they could give there workers.

Pros

I think that they care about others

Cons

Wages could be more
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Worse place to work

They don't back up there Health Care Aides they hire. They hired a chopper to get rid of the staff for no reason. It's a very cold company to work for. Even the owner's daughter-in-law quit because pushing them to do more with no extra pay. Turn over in-office staff is unreal. They just push them too do more.
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excellent place to work thru

really enjoyed helping clients and assisting where I could help.every client is at different stages in their life which opens a wide range of experience flexable hours always fit my personal life.
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Often stressful work environment with little or no support

For the work performed with specific clients, pay level is low Office organization at times problematic - employees do not know who is responsible for what Not always have proper training for clients sent out for or expectations from clients not what should be performed Client files not correctly imputed into data file
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Very positive place to work

Ever since I started at Comforts of Home - Care, I have felt 'at home!' The team is great to work with and I feel so appreciated. I have lots of support and can go to my supervisor with any questions I have. I love what I do because I know I am supporting seniors in the community who really need our help. Some days are tough, especially when we have a lot of clients to care for, or when someone passes away. I love it when we get positive feedback from our clients. Its so rewarding.
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Positive workplace with poverty wages and no opportunity for advancement

Management was kind and very nice to work with. The wages however are horrendous, absolute poverty wages. This type of work, in general, is very poorly compensated. This type of work is very important, hard, and poorly compensated. I was hired to be full time and never received full-time hours. It was very hard to get enough hours to be full time and I could not support myself as a single person on my wages. I would not recommend working in this field or for this company if you have other options.
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Not the best job

They were pretty unfair. The wage is to low for the work that you do. The management is not very organized. There is a high turnover​ of staff. I didn't feel appreciated.
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outings and work places bbq's

Patient-focused care Culturally competent care Support patients with customized teaching tools Healthy meal preparation Complete all daily living tasks to enhance the quality of life for elderly patients CPR certification Qualified in patient transport Qualified daily living activity assistant Cleaned homes, ran errands ,and attended doctors appointments Help clients maintain independent living with personal care assistance Adept to scheduled medication

Pros

meeting seniors and careing for there needs

Cons

long hours
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Fun and productive

First experience in canada was not too bad, but could be better. No enough hours of work and was not fair for my experience and what I did bring to the company.
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Company is more about money than care

I began working for comforts of homecare to help others and because their mission seemed in line with mine. After working their for years I am disappointed to say the CEO is more interested in making money than actual care and that is why there is a high turnover rate of staff.

Pros

free training

Cons

you don't feel like you or your clients are of value to the company
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Support Worker

Alot of driving around the city, Clean, sort, & cook. Multi -task But enjoyed the clients I worked with. Shift work morning getting client washed & dressed, make breakfast, Evenings washing clients clothes getting them ready for bed. Giving them there medications.

Pros

Busy

Cons

Shift work
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Excellent place of employment

Excellent management, great benefits. Brings lots of joy working with clients. Best part of the job is making a difference in the lives of seniors worked with.
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Overall rating

Based on 28 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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