Front Desk- Guest Service Representative (Current Employee) – Saskatoon, SK – 26 May 2018
the hotel is busy for the most part on a daily basis. Multi-tasking and being able to keep calm is very important. The hardest part of the job is the poor communication between departments. Enjoyable part is being able to meet different people with different backgrounds and cultures
Front Desk Agent (Former Employee) – Toronto, ON – 7 May 2018
It was ok to work for this company. I enjoyed the team members, however there was no training provided for people who aren't familiar with the hotel systems. I had to figure everything by myself. The management in this hotel was chaotic and sometimes the instruction given where unclear. They also expect you to know everything right off the bat, even if you're a newcomer. The stuff is friendly, but they will rush you. It was an ok experience overall.
Front Desk Agent (Current Employee) – North York, ON – 19 February 2018
During my work at Comfort Inn I learned many things including renovations and employee changes. Working with management was always a pleasure for me. I enjoyed the atmosphere of working with co-workers as well. There was no meals provided and no benefits unfortunately.
I was responsible for handling cash as well as dealing with many different people from around the world. Sometimes included some side duties.
Overall is a good place to work.
Friendly staff and outgoing management.
Difficult shifts sometimes 3-11pm next day 7-3am, Salary.
Night Auditor/Front Desk Agent (Former Employee) – Medicine Hat, AB – 12 October 2017
It is a very well run business. The staff are valued but are micromanaged and the owners are very focused on cutting costs when it comes to staff. It is an amazing opportunity if you like working and meeting many amazing people. You get many repeat guests that get to know you and come back for the family atmosphere.
Front Desk/Housekeeper/ Breakfast Rep/ Laundry (Former Employee) – london, on – 15 March 2017
Not a great place to work.. Management takes advantage of your generosity and hard work, and will use you if you allow them to. They employees there are there because union protects them they slack and disrespect management and treat new employees terrible.
empty promises, bad management, terrible employees, unorganized
Front Desk Agent/Housekeeper (Former Employee) – Sturgeon Falls, ON – 10 January 2017
Working at the Comfort Inn was an amazing experience, everyone was so nice we all helped each other it was like a little family.
A typical day at work was what you would expect you would come in work hard, make sure the customers were happy and comfortable, co-workers would chit chat if grouped together but still get the job done perfectly. I'm not to sure what the hardest part of the job was I enjoyed at all but the most enjoyable part for me was when a costumer wold tell us they enjoyed their stay it always made me happy to hear that.
Front Desk (Former Employee) – Airdrie, AB – 21 May 2016
Spent one night here. Room had 2queen beds. Very comfortable and clean. Quiet. Good breakfast in the morning. Front desk staff very friendly. The location was great, many restaurants in the area along with good highway access.
Housekeeper and front desk (Former Employee) – Swift Current, SK – 20 January 2016
I loved this job. I enjoyed everything about it on front desk even though the night audit shifts could very hard on a person and mess me up on my days. In a typical day I answered the phone and took lots of reservations, checked guests in and out of rooms, and also dealt with CP rail guys as the hotel had a contract with them. The management was very poor and didn't really care about their employees. My co-workers however were always fun, upbeat and always had smiles on their faces. They made the job better for me.
Being able to do something I enjoyed, great co-workers
Front Desk Agent (Current Employee) – Richmond, BC – 30 October 2012
I am doing checking in and making reservations by phones. Also, guest services are always needed in the working period. I am able to get what the guest wants and solve the problems, answer the questions of the guests. My co-workers are willing to help me develop the skills needed in this position. The most difficult part in this job is to make every guest satisfied. Therefore, when you finally did that, the happiness is the most enjoyable part in the job.
Front Desk (Current Employee) – owen sound.on – 5 July 2012
The job itself is fun and exciting.I have never worked in ths field before and it has been a learning experience for me.I have a great management team and good co-workers.The hardest part of the job for me is working shift work.Days ,afternoons and midnights.I work every weekend and holiday which is hard for me as i don't get to spend any time with my famiy.I guess for me that is the hardest part of the job.I love meeting new people and you do that daily in this line of work.I have great customer service and problem solving skills and that is a must in the hotel business.