Comfort Inn by Choice Hotels
Happiness score is 56 out of 100
3.5 out of 5 stars.
Write a review

Working at Comfort Inn by Choice Hotels: Employee Reviews

Review this company
Job Title
Canada359 reviews

Ratings by category

3.4Work-life balance

Sort by

Found 359 reviews matching the searchSee all 5,284 reviews

Fun work place

Indeed featured review

The most useful review selected by Indeed
Fast passed environment, needs a lot of patience to properly deal with guests.The personal reward from guest response makes it worthwhile. One has to be a people lover to survive in this industry.
Was this review helpful?

Good place to work part-time

Staff is super friendly and helpful, Everyone is nice and welcoming. Long hours on your feet (wear comfortable shoes) Work weekends (super busy Friday-Sunday) You can get promoted if you have a personal relationship with someone in management.


Free lunches sometimes


Hard work, long hours, low pay.
Was this review helpful?

Insights into Comfort Inn by Choice Hotels

Based on 91 survey responses
Areas for improvement
  • Fair pay for job
  • Trust in colleagues
  • Sense of belonging

Toxic management

This is a very toxic environment of employment the management staff thinks they own you and talk about other employees behind there back all the time. They are very condesending
Was this review helpful?

Unfair management, unfair pay, no overtime,

I was working at comfort inn hotel for 2 months and I find the pay is the lowest among all the hotel in Calgary at minimum wage. The hours are unfair as you are not allow to clean the rooms while guests are still occupying the room, cleaners have to wait and can’t start until 12 noon most of the time. Cleaners only get 8 hours maximum hours of the day even if you don’t finish until 6/7 pm. There is no overtime pay. The front supervisor will change your time and subtract hours if she sees you exceed 8 hours on your time sheet. Management kept adding more rooms to the list everyday and expecting more and hire less staffs.


Co workers


Rude supervisor and cheap boss
Was this review helpful?

Easy and fun job to meet new people.

Awesome job with a lot to learn, and grow with. Workplace is super comfortable, you meet a lot of new people everyday. People are nice, and that really helps.


easy job


Was this review helpful?

Rate your recent company

Share your experience to help others

Great co workers

Enjoyable place to work. Very tight knit group of workers. Can become very busy very fast but trained to deal with the rush or have another person on with you to cover the rush.
Was this review helpful?

Mauvaise gestion

Tu es un pion parmi les autres dans cette entreprise, aucune reconnaissance et environnement toxique
Was this review helpful?

Supportive Work Environment

This place of employment gives someone everything they need to succeed within the industry. Lots of online training and amazing mentors makes the training period fun. It is a lot of work from the day to day tasks but it keeps you busy and there is never a dull moment.
Was this review helpful?

Good place to work

I was able to use common sense and do my own thing as long as I completed my tasks. Guests were usually very friendly and happy and made the job a pleasure to be at.
Was this review helpful?

Productive, great boss

I work at the desk. Fast pace during the summer months. Slow during the winter. Gm is very fair. Good place to work. Wage could be better. Guest are Happy
Was this review helpful?

ok for casual part time

It's a hotel in a small town, it's exactly what I expected. Minimum wage, work all weekends (except holidays. they don't want to pay you overtime). Averaged between 25 and 38 hrs per week doing more than one job.
Was this review helpful?

Très bonne chaîne d'hôtels

Bonne ambiance, Bonne assurances collectives, direction souple.


Stationnement gratuit


Was this review helpful?

do the most but paid the least

dirty work environment, poor management skills.front desk gets blamed for everything . hosekeeping do a poor job and leave by check in time then when guest arrive to check in front desk has to clean up the guest compliants. 0/5 would NOT RECCOMEND.
Was this review helpful?


Do not work here! The management is lame, no respect, you get treated like garbage almost everyday! Manager told us. We are just a walking number and can be replaced by tomorrow!!
Was this review helpful?

They choose favourites

Comfort in. And suites has by far been the worse company I’ve worked for. Their management is horrible and treat you differently if you are not of their race. Don’t recommend this place of employment for anyone.
Was this review helpful?


Not a good work place management is not good. Staff are backstabbers no one helps anyone customers are good but can't trust anyone some staff sleep and still get paid
Was this review helpful?

Fun place to work with a swimming pool

It was a great place to work. You were always treated as an equal. One of the pros to working there is free breakfast.and another one is if you stay at the hotel as an employee you get a discount
Was this review helpful?

wonderful place to work!!

get to see nice people and management is excellent and approachable. the manager is always there to answer and help you all the time. get to know more people and a lot to learn. benefits!!
Was this review helpful?

Was interesting in the beginning but the intrest was spoilt by constantly changing mind set of the boss

Management has too many partners so disillusioned on what's actually required to do. Too many cooks spoil the broth is a good way to describe the company. They have no hospitality backgrounds so they are only looking for profits not a place if you are a hospitality professional.
Was this review helpful?

Poor management,fast paced,physically demanding

Unstructured hours, start or end shift times, or receiving schedulesLots of work to do in very short time frames.Lack of formal training, leaving unanswered questions and tasks un taught.


Independent work


Pay for the amount of work
Was this review helpful?

Poor Management.

Due to poor management everything will be your fault and they will take absolutely no accountability. They don't care about their people, find a different place to work before they replace you. They make you do the job of housekeeping and breakfast bar when you interviewed for "front desk" or "guest services."


Long hours, Over worked, Doing jobs NOT in the description.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Comfort Inn by Choice Hotels. Our community is ready to answer.Ask a Question

Overall rating

Based on 5,284 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

Compare Comfort Inn by Choice Hotels with

  • Companies
  • Comfort Inn by Choice Hotels
  • Employee reviews