COHO management Services Society Employee Reviews for Senior Executive AssistantReview this company
Senior Executive Assistant1 review
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COHO is made up of a fantastic team (both COHO staff as well as the staff of the Housing Central group of companies) who are deeply committed to affordable housing and the co-operative housing sector. By far one of the best workplaces I have been a part of in that regard; coworkers feel like friends and extended family, and have each others' backs. The Board of Directors and Management team are working to create positive, sustainable changes such as upgrading the systems and business processes. There are still a number of gaps and things that need to be address (such as clarity, communication, consistency) but, overall, they have been working on it. The Management Team are knowledgeable and committed to improvement. They are supportive of more inter-company social events, in and out of the office, to help create a cohesive team and culture. When I was there, they were actively trying to get staff feedback to improve areas that need addressing and building on their skills. All the Team Leads are fantastic, and do a wonderful job training and supporting their staff. Unfortunately, as they need to pick up the slack, fill in the gaps, and jump in when there is an issue, they often are overworked as they also have their own client portfolios as well. One major challenge is, given the size of the organization and fact that not all staff work out of the head office, is ensuring everything is communicated to all relevant parties and that all staff feel included and supported. Until new software is in place, processes are still quite Excel- and paper-heavy making it hard -
Amazing team, great training for coordinators, good benefits package, nice central head office, stable work
Old systems are still in place (currently being upgraded), collaboration generally discouraged, some redundancy and unnecessary stress, staff appreciation efforts could be improved upon, more consistency and clarity needed, reflection needed on staff turnover
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