COHO management Services Society Employee Reviews

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1.0
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It's a culture of tattlers
Coordinator (Former Employee) –  Vancouver, BC9 May 2018
The company culture is all about having people tell on each other. There is no good reason for it as there is zero chance of advancement so it's hard to understand the motivation to get your co-workers In trouble.
There is an expectation to not take breaks and to work overtime despite their claims of great working conditions.
It's a shame as they serve a great purpose, to provide affordable housing for families.
Pros
Wages and benefits
Cons
Backstabbing and vindictive co-workers
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4.0
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Great team of people who are truly committed to the Co-op Housing Sector
Sr. Executive Assistant (Former Employee) –  Vancouver, BC26 March 2018
COHO is made up of a fantastic team (both COHO staff as well as the staff of the Housing Central group of companies) who are deeply committed to affordable housing and the co-operative housing sector. By far one of the best workplaces I have been a part of in that regard; coworkers feel like friends and extended family, and have each others' backs.

The Board of Directors and Management team are working to create positive, sustainable changes such as upgrading the systems and business processes. There are still a number of gaps and things that need to be address (such as clarity, communication, consistency) but, overall, they have been working on it.

The Management Team are knowledgeable and committed to improvement. They are supportive of more inter-company social events, in and out of the office, to help create a cohesive team and culture. When I was there, they were actively trying to get staff feedback to improve areas that need addressing and building on their skills.

All the Team Leads are fantastic, and do a wonderful job training and supporting their staff. Unfortunately, as they need to pick up the slack, fill in the gaps, and jump in when there is an issue, they often are overworked as they also have their own client portfolios as well.

One major challenge is, given the size of the organization and fact that not all staff work out of the head office, is ensuring everything is communicated to all relevant parties and that all staff feel included and supported.

Until new software is in place, processes are still quite Excel- and paper-heavy making it hard
  more... to complete complex tasks effectively and efficiently. This translates to a fair amount of redundancy, tasks taking longer than they need to, and the creates an unnecessary large amount of work. Some workloads are heavier than others depending on the client, whether their contract aligns with their needs, and/or the position in the company. This slowly seems to be changing as business processes get streamlined and as they go through the process of selecting a system.

COHO is a Living Wage Employer, unionized, and offers a great benefits package. There is, for the most part, work/life balance with most staff working 35 hours a week and with overtime usually only for Board meetings (which are usually planned well in advance), emergencies and at times around big deadlines. The majority of COHO staff are salaried. Maintenance Techs + Field Staff are paid based on their submitted Time sheets; their hours are usually pretty consistent as well.
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Pros
Amazing team, great training for coordinators, good benefits package, nice central head office, stable work
Cons
Old systems are still in place (currently being upgraded), collaboration generally discouraged, some redundancy and unnecessary stress, staff appreciation efforts could be improved upon, more consistency and clarity needed, reflection needed on staff turnover
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4.0
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COHO Management Society
Maintenance Co-ordinator (Former Employee) –  Vancouver, BC20 February 2018
COHO was a fun place to work. A professional work environment. Medical Dental Benefits. It is amazing all the talent within this company. If you are having a problem in your job, people seem to come out of the woodwork to help you.
Pros
great people, free breakfasts
Cons
pay is a little low
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5.0
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productive and fun workplace
Property Manager (Current Employee) –  Vancouver, BC10 August 2017
COHO Management Services Society is an outstanding employer and especially in the non profit world. I find the environment inspiring, driven to succeed, and a happy place to be.
Pros
Too many to list
Cons
There are none
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1.0
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Poor leadership
Coordinator (Former Employee) –  Vancouver, BC17 May 2017
Do not work here unless you are close to retire. Management always find a way to discourage employees emphasizing mistakes they made. It's all bout their advantage and benefit.. If they want to keep good employees, they need to listen sincerely not pretentiiosly. It is not really a positive work environment.
Pros
Extended medical coverage
Cons
Stuck in old software, terrible upper management, contant changes, low salary, no advancement
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Overall rating

2.8
Based on 6 reviews
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3.0Work/Life Balance
3.2Salary/Benefits
2.5Job Security/Advancement
2.8Management
2.8Culture

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