Customer Service Representative (Former Employee) – Burlington, ON – 17 September 2012
Provided lots of training and coaching prior to starting 'on the floor' answering phones. It's a good starting wage for little education needed, however some supervisors were not all that bright or professional. Not a job for someone who doesn't like every second of their work day planned for you, there is a high level of quality control so lots of room for error. Supervisors give a lot of feedback, so you know when you have done something wrong.
There were lots of incentives for hitting sales targets and a generally high morale for a call centre. Not the job for me, but I would recommend to others who enjoy sales and talking on the phone.
Java Developer (Former Employee) – CA – 8 May 2018
Fast-paced environment, people are friendly and they always are willing to help you. Agile methodology is used in a efficient way for the software deliverables. The sprint finish with a demo to the product owner and the team receives feedback for the work done in the iteration.
Good implementation of Scrum methodology, friendly work environment