Cogeco Employee Reviews

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Good place to work

Java Developer (Former Employee) – CA – 8 May 2018

Fast-paced environment, people are friendly and they always are willing to help you.
Agile methodology is used in a efficient way for the software deliverables.
The sprint finish with a demo to the product owner and the team receives feedback for the work done in the iteration.

Pros

Good implementation of Scrum methodology, friendly work environment

Cons

compensation is not so good

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Excellent!

Customer Service (Current Employee) – Burlington, ON – 14 April 2018

Great place to work for! Supervisors are amazing and flexible. People are treated with respect. I enjoyed my experience working for such an amazing company.

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Fun job with fun people

Camera Operator (Current Employee) – Georgetown, ON – 13 March 2018

this job is incredibly fun because you learn something new every day and are around fun people every day. The Managers are great and extremely nice and give you a chance to help with something new every time they can.

Pros

Free dinner

Cons

Shifts may last longer than expected

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Great place to work

Account Executive (Former Employee) – Burlington, ON – 20 December 2017

Great company with strong back bone. This company was the pillar of my sales career and I owe all of my hands on training to my first sales role at Cogeco.

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Environnement productif

Animatrice, chargée de projet et recherchiste (Former Employee) – Saint-Jérôme, QC – 23 July 2017

En tant que recherchiste, animatrice et chargée de projets d'émissions spéciales c'est un métier sur lequel il ne faut pas compter ses heures. Toujours être à l'affût des nouvelles informations culturelles, politique, sportives, générales. Gérer les informations et préparer un plan de diffusion au quotidien avec une équipe formidable. Quel agréable tâche !

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Avis modéré

Réceptionniste bilingue (Former Employee) – Montréal, QC – 27 March 2017

Mon avis est modéré concernant la société Cogeco..

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cool perks

Sales Representative (Former Employee) – Kingston, ON – 2 March 2017

typical place to work, sales targets weekly, monthly, etc. Cool perks for working there, lots of customers all the time. Some dead periods but you get to watch tv!

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Productive and friendly workplace

Call Centre Representative (Former Employee) – Barrie, ON – 2 March 2017

Most days were the same, occasionally you'd get a long, or difficult call. I learned a lot about how those types of services work and how to go about calling into service company s, also i learned how to talk on the phone as I used to dislike phone calls. The hardest part of the job was getting a call about something you've never done before and having to get help or figure it out without the customer becoming irate. the most enjoyable part was probably the people, between nice customers you meet over the phone and the people you worked with it was normally a very pleasant environment.

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Bon environnement de travail,

Conseillère au service à la clientele (Former Employee) – Montréal, QC – 8 February 2017

Bonne entente avec les collègues
Possibilité de communiquer facilement avec les supérieurs

Pros

Belle ambiance de travail

Cons

Assurances non disponibles

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Large company

Customer facing technician (Former Employee) – Burlington, ON – 29 April 2016

Cogeco has a good benefit plan and perks, You always have work to do because their network is currently having issues. I enjoyed working for Cogeco, however management has changed currently and I have heard that it is a micromanaged environment now

Pros

perks

Cons

micromanaged

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Decent place to work

Bilingual Sales and Service Representative (Former Employee) – Burlington, ON – 29 April 2016

You have to answer lots of calls
The supervisors are very helpful and friendly
The hours are not stable so you could start at 7 one week and 1 the next

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Not a good company to work for

TV Technical Support Agent (Former Employee) – Burlington, ON – 21 February 2016

Cogeco is not a very good company to work for, there is no opportunity for advancement, management is not fair and not willing to listen to staff

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Fun workplace, very exciting and up-beat

Camera Operator (Former Employee) – Brockville, ON – 11 February 2016

I enjoyed working as a camera operator for cogeco because it was fast paced and exciting. I learned alot about cameras, hockey and broadcasting. It was difficult sometimes to keep up with the game play but exciting and entertaining. With my everyday co-workers I was friends with, occasionally for bigger games Cogeco would send more experienced employees to help, those were the rude and disrespectful people. Still, I enjoyed working with them and learning about all the equipment they would bring.

Pros

It gave me a great experience and I loved my working environment, aside form the other employees

Cons

Most employees that I worked with were rude and dusrespectful

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Telecom support

Customer Service Representative (Former Employee) – Burlington, ON – 11 January 2016

Good place to start and move up the ladder.
Can be challenging, especially during evening times.
Shifts are difficult at times, but gradually gets used to it.

Pros

discounted cable services

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Great job with wages

Sales Representative (Current Employee) – Burlington, ON – 13 December 2015

The schedule is completely random and the job is to sell and meet sales targets along with provide customer service. Great place to work if you're part time and have a second job.

Pros

Wage is amazing, Part time, great management.

Cons

Hours, Targets can be hard, angry customers.

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producitive and fun lots of friendly people

Production Assistant (Former Employee) – Milton, ON – 10 December 2015

it was a fun atmosphere, lots of friendly people and very helpful, learnt a lot from the experience with camera and audio visuals

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Great employees

technical HTD Agent (Former Employee) – Burlington, Ontario – 13 August 2015

Cogeco has permanent and agency employees. Agency employees are treated differently. I recently left that company because key Management failed to recognize what I had brought to the Company and I worked through an agency.

Pros

Great employees

Cons

Bad Management

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Terrible!

Collector (Former Employee) – Burloak – 9 January 2015

Management in the collections dept is terrible. A lot of favouritism. Particular supervisors will make it their life mission to find something wrong with you. Your expected to have everything noted up in a minute after your call is done. It use to be 2 minutes. Very stressful environment. No job security. Bonuses ares basically the only plus.

Pros

Bonuses and other co-workers

Cons

Managers and very stressful environment

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Friendly environment to work

Customer Service/ Tech. Support (Former Employee) – Hamilton – 24 November 2014

Friendly co-workers
Easy system to work with.
Hardest part of job is dealing with angry customers.
Enjoyable part of job is when you have helped customers.

Pros

Close to a mall and food court

Cons

No Parking

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You aren't a person there, you're a number... Worst Employer

Technical Support Representative (Former Employee) – Burlington, ON – 14 October 2014

Lots of dsigruntled customer's to deal with. You have to make AHT goals of 6 minutes/call or the management will harass you. And when they eventually do fire you, you can count on no severance pay at all. The Managers only cover their own backsides there. When you are reviewed each year, the have a lofty mathematical equation to determine if you get a raise or bonus each year. How impersonal...

I can't believe I worked there for so long.

Now they pay people there $13/hr, I started at 15.50 and is still was not worth even when I made $18/hr.

Pros

None

Cons

Everything above and more.

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Very comfortable work environment

Customer Service Agent (Former Employee) – Barrie ON – 6 February 2014

Assisted customers on daily phone calls regarding their billing and inquiries about their accounts.
Easy atmosphere to work in with good coworkers and staff members.

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