Unproductive, frustrating environment with preferential treatment for some.
Barista (Former Employee) – Sarnia ON – 18 September 2013
Lack of hours given to those willing to work, but if you are a favourite then they will bend over backwards for you. Owner does not understand what is going on during a daily basis but finds time to meddle and consistently put down his staff anyways. If you are a male, expect to have a rather limited role as they are "not capable" of certain parts of the job according to management. If you disagree with management you are punished by receiving a ridiculously low number of hours for the next week or two. Unsafe jobs is usually asked of you, such as the fact that there are NO SMOKE ALARMS in the building or using unsafe and unstable ladders. Co-workers typically were great but management is unbearable. The hardest part of the job if you can get past management and ownership is consistent rude customers but that's in any service place. The most enjoyable part would be the co-workers and decent hours (6 AM open, 9 PM close). Typical day involved cleaning the store, baking muffins, banana bread, etc., preparing food and drinks, stocking items such as cups, napkins, etc., operating cash register and having customer service skills.
co-workers, business hours, staff discount
management/owner, unsafe work requested frequently