Coca-Cola Canada Bottling Limited
Happiness score is 59 out of 100
3.5 out of 5 stars.
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Coca-Cola Canada Bottling Limited Employee Reviews for Inside Sales Representative

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Job Title
Inside Sales Representative1 review
Location
Canada1 review

Ratings by category

3.4Pay & benefits

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Just a number

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working at the call centre is will do immense damage on your mental health. Managers are horrible and not one good one at the call centre. They are either racist, or only help people of the same culture as them. Management always looks for faults and errors and never appreciates your hard work or never compliments a job well done. All they focus on is the negative. Imagine a survey went out and the result were that employees feeling burnt out and getting anxiety over quality. Instead of making it better, they made it harder. Imagine dealing with:- quality who always finds a reason to fail your calls e.g if you do not say the customer's name in the beginning of the call or if your tone is not upbeat. Some of them are heartless and will fail 90% of the calls marked. No matter how good you are, they will find faults or a reason to fail. Not to mention, these very same quality agents were horrible at their job taking back to back calls but delights in failing us. Your job depends on quality and sales ( another headache) hence the reason for high turnover rates and employees going on stress leave.

Pros

good benefits

Cons

bad treatment and just a number
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Overall rating

3.5

Based on 177 reviews
5
62
4
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3
21
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1
33

Ratings by category

3.3Work/Life Balance
3.4Salary/Benefits
3.1Job security/advancement
3.0Management
3.2Culture

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