Coast Mountain Bus Company
Coast Mountain Bus Company Employee Reviews
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The scheduling of the buses is near impossible to maintain. There is no time for lunch or coffee. The benefits are great especially if raising a family as is the wages.
-Long split shifts take time from family and friends. Makes it feel like you’re working 11-13 hours for 8 hours pay. 10 years before this starts to change.
-Overcrowding leads to angry customers who take it out on you day in and day out, hour after hour.
-Feels like management is against you and not working with you. Harrasment and intimidation from them is not uncommon.
-Nova Bus heating system exhausts out the bottom rear of the bus. These fumes are breathed in every morning as the buses are pre-tripped gassing the driver in the bus behind and beside you. Throughout the day these fumes also enter the bus through open doors and windows leaving both the passengers and driver at risk.
-There are some really great and interesting people enduring these conditions and I made some great friendships over the years. I wish them all well and hope things improve but after working there for more than a decade I don’t see it unless the union starts to address these issues with more wherewithal.
-Overcrowding leads to angry customers who take it out on you day in and day out, hour after hour.
-Feels like management is against you and not working with you. Harrasment and intimidation from them is not uncommon.
-Nova Bus heating system exhausts out the bottom rear of the bus. These fumes are breathed in every morning as the buses are pre-tripped gassing the driver in the bus behind and beside you. Throughout the day these fumes also enter the bus through open doors and windows leaving both the passengers and driver at risk.
-There are some really great and interesting people enduring these conditions and I made some great friendships over the years. I wish them all well and hope things improve but after working there for more than a decade I don’t see it unless the union starts to address these issues with more wherewithal.
Great Place to work. Lots of room for advancement. Provide you with the tools necessary to succeed in the workplace. Lots of training to keep you up to date
The training feels like going back to school again, lots of study to do! Prepare to spend 2 hours everyday on course review and study. Overall is very good training experience.
Each transit center has a small gym available to all employees. Particularly, the Vancouver depot gym is accessible 24 hours a day. This is perfect for before, during, or after shifts and helps employees de-stress.
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Overall a good company to work for. Good wages and benefits. Full time of part time hours. Good pension plan and many different job positions within the company one can apply for. Good people to work with.
Very large integrated transit system with buses, light rapid transit, ferry. Large service area, modern vehicles and equipment. Excellent training staff. Competitive wages and benefits.
The head of Human Resources was a lawyer so all issues ended up in court. The Union was totally overwhelmed by drivers complaints. No help for drivers suffering from ptsd. I was put on attendance management program while I was on a Workers Compensation claim.The company is run by contracted workers so they would be out of work if they did anything to help drivers cope! Altogether a difficult company to work for.
Sure it's a good job but you have to work hard to keep it a good job. No support from management when you are abused by passengers and forget about defending yourself causerious that is not acceptable. You are definitely a number not a person. Very stressful.
Pros
Good money
Cons
No support
Enjoyed going to work for 28 years every day,rush hour could be a bit stressful but that was over in two or three hours.Drivers got along well and there was a full gym to work out in before or after work.
Coast Mountain Bus Company is the contract operator for bus transit services in Metro Vancouver and is a wholly owned subsidiary of the South Coast British Columbia Transportation Authority, known locally as TransLink, the entity responsible for public transit in the region.
The training is great, the equipment is good, the fellow coworkers are good for the most part. Management are to be feared and avoided. Don’t EVER talk to them with out a union rep with you. There is a ton of games being played and back stabbing from some of your “co workers”, pick your friends carefully !
Pros
Good pay
Cons
Management, poor hours for a few years, disrespectful public
Overall staff/management are very helpful, good benefits, good relaxed atmosphere off working hours within the bus drivers.
Feedback for drivers: Also have a system in place to evaluate drivers what they well when driving daily as bus drivers NOT only to call drivers in when some incidents happen e.g. accidents, complains from passengers, verbal insults by passengers, etc. The way the system is presently, drivers are never complimented what they do for passengers on a daily/weekly/monthly basis. The only exception is, if a customers sends a positive letter to CMBC.
Feedback for drivers: Also have a system in place to evaluate drivers what they well when driving daily as bus drivers NOT only to call drivers in when some incidents happen e.g. accidents, complains from passengers, verbal insults by passengers, etc. The way the system is presently, drivers are never complimented what they do for passengers on a daily/weekly/monthly basis. The only exception is, if a customers sends a positive letter to CMBC.
Great company to work for.
I was there 25 years and my father was there for 30 years.
Top wages and benefits.
I would recommend this company to anyone looking for a long term career.
Bob
I was there 25 years and my father was there for 30 years.
Top wages and benefits.
I would recommend this company to anyone looking for a long term career.
Bob
- nice summer patio
- steady pace
- good socializing
- emphasis on health and wellness
- adequate upper management
- nice friendly people
- beautiful office
- literally beside the skytrain stn
- steady pace
- good socializing
- emphasis on health and wellness
- adequate upper management
- nice friendly people
- beautiful office
- literally beside the skytrain stn
Good company to work for; potential for movement throughout various departments. Some educational opportunities offered to employees. Good benefits, good salary.
I drove for 3 months and quit the split shifts wasted so much time. If you love the job you can do very well. If you don’t it’s a hard job. The instruction is thorough
the staff are very nice and the work environment is great, they see to help with your needs and wants to make work much better. the people are nice too
Arriving on time for your shift is critical or actually coming in a little early makes your day go a little more easier, making sure you have a packed lunch and water for your day for your health. You get to mingle with other drivers and learn from them to help make your job easier. Management is there to look after you when you have concerns about the job and your personal life, they are there to put you at ease, answer you questions and when you have accidents and incidents on the buses look after those as well. Hardest of part of the job is yourself, dealing with traffic and unruly passengers. Enjoyable things on the job is knowing that have done your job to the best of your ability and you go home feeling good about yourself, leave work at work.
It was a really good experience about the driving and as well as the costumer relation experience. During the training period they taught us a lot of valuable information.
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