Coast Mountain Bus Company Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great group of workers
Practicum Student (Former Employee) –  Burnaby, BC31 May 2018
They are a great group of workers. They work very hard and are diligent, but still keep the atmosphere positive and inviting. I would recommend working here.
Was this review helpful?Yes 6No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Best place
Acting Security Operation Coordinator (Current Employee) –  Vancouver, BC31 May 2018
This company is great. Best benefits, pay is good very good opportunity to move up in the company. Many different positions to work and good employees.
Was this review helpful?Yes 3No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful, weird hours, safe secure job, with good benefits
Public Transit Operator (Former Employee) –  Vancouver, BC23 May 2018
Lots of split shifts and/or late nights. Management and drivers antagonistic. Decent pay and good benefits though. If having a good job is more important to you than having free time, or the energy to do anything, you'll probably like it better than I did.
Was this review helpful?Yes 9No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
terrible management. lousy working conditions
Transit Operator (Former Employee) –  Vancouver, BC17 April 2018
Terrible company to work for. Management seems to exist only to harass workers. General Public has little to no respect for the system, or employees of the system, resulting in plenty of abuse.
Was this review helpful?Yes 18No 5Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very enjoyable ,especially working with regular passengers
Bus Driver, Richmond Depot (Former Employee) –  Richmond, BC24 March 2018
Great coworkers, great passengers,wide variety of driving conditions, good vacation time. Pay rate was good. Benefits were not 100% covered(ie prescriptions, dental, etc.) Union is weak.
Pros
Ride transit for free
Cons
Supervisor had no experience driving bus, so no awareness of job stressors
Was this review helpful?Yes 5No 8Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Flexible
City Transit Operator (Former Employee) –  Lower Mainland, BC27 February 2018
The movement of the public on a wide variety of transit routes throughout the lower mainland in highly populated and heavy traffic areas.Dealing directly with the public in a professional manner and providing customer service throughout the day
Pros
Flexibility
Cons
Split Shifts
Was this review helpful?Yes 3No 6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good company to work for!
Confidential Assistant to the Director (Former Employee) –  Burnaby, BC21 February 2018
Difficult to obtain a full time position as a lot of admin are on contract and not full time.

The work was great and the people that I worked with in my division were excellent and very supportive.
Was this review helpful?Yes 4No 6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Transit Operator not as fun as it used to be
Transit Operator (Current Employee) –  Vancouver, BC11 February 2018
It is a very difficult and stressful job. In an effort to increase service the job of Transit Operator has become increasingly difficult. Running time, the time it takes to complete a trip has been cut and Recovery time, the time between trips has been slashed leaving very little time to eat or go to the washroom between trips. This leads to service running late and passengers getting grumpy, angry or worse.

If you are considering this job be aware that you must be prepared to be verbally or physically assaulted by passengers. I am verbally assaulted on a weekly basis and in my 10+ year career I had a passenger spit in my face. The company has shown signs of becoming more proactive in protecting bus drivers but it is very slow in coming. More security is needed and barriers to protect drivers.

After all that if you are still interested I must say that the Transit Operators I work with are some of the finest people I have ever had the pleasure of knowing. We all share a bond and consider ourselves brothers and sisters regardless of race or religion. It is a very challenging and stressful job, but a few minutes with another driver between trips can be an absolute joy.

We also have the opportunity to help people, in my career I have found several runaway children, lost seniors and one robbery suspect. If you like a challenge, diversity in your day, and the thrill of not knowing whats coming next, then this is your job. You also must like driving.

The salary is very good, training is paid, benefits are excellent. Starting vacation time can be five weeks
  more... if you choose to bank your stat holidays, which is very nice. Be Aware - if you want to start with full time work DO NOT apply for Community Shuttle. Apply for Conventional (aka Big Buses). Conventional bus drivers are paid better and have more benefits (travel time, Sunday shift premium) than Shuttle drivers and receive full time hours right away. Shuttle drivers start on-call or part time.  less
Pros
Salary, Vacation Time, flexible shift work, amazing bus driver co-workers
Cons
Stress and more stress, traffic, grumpy passengers, no breaks unless you have a split shift
Was this review helpful?Yes 18No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Challenging work atmosphere.
Heavy Duty Mechanic (Current Employee) –  Surrey, BC3 January 2018
Challenging work atmosphere. Training on new equipment always provided. Good health and retirement plan. Exercise facilities available. Transit travel passes for employees.
Was this review helpful?Yes 5No 7Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Used to be good
Transit Operator (bus driver) (Current Employee) –  Surrey, BC19 December 2017
Over the last few years routes have been "streamlined" What this means is that you have to drive hard and fast to make it to your next terminal on time. Coffee breaks or lunch are a thing of the past. If you leave a minute early you will be called on it. Road supervisors will harass u over the smallest items. Middle management have no idea what it is like to drive a bus. They don't give a hoot about you, your life or your health. You are accountable for anything that happens in your bus and they will always try to find fault with the operator. You will be dealing with a lot of mentally ill people, being spit on or assualted will happen to you. Until you get a few years seniority you will get the worst hours, the worst routes, long split shifts. Forget about Sat or Sunday off for 10 or so years.
Pros
Routes, day's off and hours are all way's changing.
Cons
management, rude people
Was this review helpful?Yes 29No 3Report

Want to know more about Coast Mountain Bus Company?

Ask a question
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great employer
Transit Operator (Current Employee) –  New Westminster, BC19 December 2017
CMBC is a great place to work. The supervisors care about the employees, and do what they can to make sure that any issues are satisfactorily resolved
Was this review helpful?Yes 1No 16Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast-paced busy work environment
Confidential Assistant (Current Employee) –  Surrey, BC7 November 2017
CMBC is a diverse and complicated business with many moving pieces. Everyday has a challenge and that's what I love! There are so many opportunities within the enterprise - unionized or exempt.
Pros
Benefits
Was this review helpful?Yes 3No 9Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Top rated company to work for
Operations Supervisor (Former Employee) –  Vancouver, BC11 September 2017
I had Excellent job security, advancement, benefits. assistance with education, meeting people, teamwork. Did not like split shifts. Supervised drivers
Pros
Job security
Cons
Working in a union is not for everyone
Was this review helpful?Yes 4No 15Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
not easy for newcomers and pay less.
Transit Operator (Current Employee) –  Vancouver, BC15 June 2017
Newcomers get stuck what's left in the schedule, split shifts, no designated lunch breaks, running time pressure if you get late because of traffic it consumes your break time.
Pros
union job
Was this review helpful?Yes 14No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Options and a need for patience
Transit Operator (Current Employee) –  Vancouver, BC4 June 2017
Good job! Can be very difficult dealing with all sorts of situations that can cause passengers grief: problems with schedules, mechanical break downs, late or missing buses. Overall as a driver I have always tried to create a pleasant experience for my passengers. I try to give them a positive part to their day. As your seniority builds your choices and experience as a driver should improve.
Pros
Schedule and location choices
Cons
Slow to improve bus service/schedules for passengers
Was this review helpful?Yes 8No 6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
excellent work place
Temp Clerk - Materials Control Department (Former Employee) –  Burnaby, BC1 June 2017
allows you to grow and be part of the team... you just need to be a member of the union so that you can join and apply within..
excellent work environment
Was this review helpful?Yes 5No 11Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
positive
1st Year Apprentice (Current Employee) –  Vancouver, BC1 June 2017
no better place to do an commercial transport apprenticeship, pay is good, benefits are ok, people are great, and a 4 day work week is hard to beat. really happy to be working ther
Was this review helpful?Yes 6No 6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good secure career
Transit operator / city bus operator (Former Employee) –  Lower Mainland, BC27 February 2017
good job, good benefits, flexible work schedule.
good union. lots of holiday weeks.
room for advancement and training
Was this review helpful?Yes 7No 21Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Public Transit operation, shift work. Stressful daily environment.
Transit Operator (Former Employee) –  Port Coquitlam, BC17 November 2016
Public transit in the Lower Mainland with its many facets ie. Bus, Skytrain, Seabus, West Coast Express is always a focus of intense public scrutiny and everyone has an opinion which is more often than not negative.
As a front line worker dealing with the public in all its variance and differences can be at times streeful and difficult.
Pros
Good hours compensation and benefits
Cons
Ever changing management and public transportation policy
Was this review helpful?Yes 4No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Staff morale unimpotant
Customer Information Clerk (Former Employee) –  13700 108 Av, Surrey, BC2 July 2016
There was very little work functions to increase social involvement. It seems like the staff is there to put in their 7.5 hours per day and immediately leave.
Pros
6 weeks paid vacations after 5 years of service
Cons
inflexible work schedule
Was this review helpful?Yes 2No 2Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Coast Mountain Bus Company. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 42 reviews
517
411
310
23
11

Ratings by category

3.9Work/Life Balance
4.4Salary/Benefits
4.1Job Security/Advancement
3.4Management
3.7Culture