Work wellbeing score is 73 out of 100
3.4 out of 5 stars.
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Coast Mountain Bus Company Employee Reviews

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Canada184 reviews

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3.2Work-life balance

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transitpassengersplitbuspensionuniondriveroperator

A great experience start to finish.

Featured review

Coast Mountain Bus Company selected this as a representative review
What is the best part of working at the company?Great work environment and compensation.What is the most stressful part about working at the company?None so far. Been very relaxed.
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A Rewarding career and great stepping stone

Fun, interesting and flexible place to work. Aside from the potential dangers on the job, there is always safety protocols in place to keep you and your passengers as safe as possible. Mostly positive and great coworkers, supervisors, depot staff and HR, believe it or not. Not everyone was nice but most. Coast mountain did 1 thing right, they hired people that were alike. We all got along and some became close friends. Dont dive into any politics at work and dont listen to negative grumpy people. Enjoy your daily view, the benefits and wonderful passengers. Many programs to help employees and their families. All in all, it was my pleasure serving the public and a blessed 10 years working for a sweet company. Through the ups and downs, Thank you!
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Good but it takes time

Stressful and tiring at the beginning. As time progresses you get better shifts. Safety first, customer service. If your nice to the riding public they will be nice to you .
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fun job friendly co workers and supervisors

good employer great training and support.Great flexibility on shifts and days off.good benefits pay and pension plan with extended medical and dental.
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Good Work, Good Pay, Good Co-workers, Callous Employer

Typically you go in, grab a bus, drive your route, park your bus, go home.95% of passengers are awesome, 3% are struggling, and 2% are jerks. Just like everywhere else in society. The psychological workload is pretty high - you're responsible for the safety of a lot of people on, off and around the bus. Your actions can easily be life altering.

Pros

Pay and Benefits

Cons

Risk of talking to the employer
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Insights into Coast Mountain Bus Company

Based on 60 survey responses
What people like
  • Clear sense of purpose
  • Time and location flexibility
  • Fair pay for job

Easy work, steady pay check, good pay

The work is easy, the pay checks steady and the job pays well. Downside is that most of the work is night shifts. The other con, not obvious at first, is the amount of downtime. At first this seems nice, give it some time, though; lots of downtime turns into lots of workplace drama. Union enforced seniority system inhibits any kind of merit, so hard work goes out the window which in turn leads to constant low morale issues compounded by a toxic work environment.
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Workplace vibes

Being a transit operator is fun. I enjoy working outdoors and meeting different people throughout the day. Can be stressful as times are tight. No lunch breaks. Can be hard on the body as you sit/ drive for hours straight. Worst part about the job is split shifts as you only get paid 7.5 for a job youre committed to for 12+ hours.Pay and benefits are great. Co workers are awesome.
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Good wage/benefits, but horrible management.

Challenging job if you don't like people and can't handle high stress situations. Good if you are laidback and follow policy and procedure. Having said that, it won't stop passengers complaing to the company about you. You can't win for losing here. There is no recognition from management for job well done, only disapline.

Pros

Union job.

Cons

Horrible management.
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Always welling to help your co workerHappy family

What is the best part of working at the company?Fair working environment Good managers Union What is the most stressful part about working at the company?Just the beginning of first startingOnce get used the routine you are fineWhat is the work environment and culture like at the company?Family relations in the workplace Co worker always guiding you in the right direction What is a typical day like for you at the company?Same daily routine Same co workerClear instructions from supervisor
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Every day new experience, meet new people

What is the best part of working at the company?Meeting people meeting people taking people, and helping and assisting seniors and disabled peopleWhat is the most stressful part about working at the company?The scheduling and running time, traffic, and constructionWhat is the work environment and culture like at the company?For most part, it’s very good!! I wish the managers come and see for themselves in front line workersWhat is a typical day like for you at the company?Get up early go to work get the bus ready try to be on time and safely manners and go home without any incident
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Fun and great people

I loved working in a temp role at CMBC, my colleagues were amazing, personable and are so skilled at the work they do. Unfortunately in my opinion they are not always treated well by the company. Pay rates are good for employees but as a temp I earned just above minimum wage.
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Decent place to work

Excellent company benefits, decent pension, good pay, pick your own schedule and days off. Dealing with the public can be hard. Lots of junkies ride the bus..
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If you like stress, this is the job for you

What is the best part of working at the company?Going home. The public can brutal and will turn on youWhat is the most stressful part about working at the company?The public, mental health issues, you can get spit on and that person can ride the bus the next day, you basically have to treat your abuser with a smileWhat is the work environment and culture like at the company?Coworkers are great, road supervisors are great. No comment on in office supervisors! What is a typical day like for you at the company?Pick up your passengers, get harassed by groups of teens, get yelled at because another bus was late/didn't show up
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A good place to work

Since I stated with cmbc being happy with in the company I recommend people to aplay and work and grow and help him or her self and serv this great community
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Ever changing highly stressful but fun job

Coast Mountain Bus Company provides excellent fast paced training. They invest a lot money and manpower in training new recruits. Once driving and on probation you feel very expendable. The split shifts can have 4+ hours between them. Driving the buses is incredibly fun. There are a lot of amazing supervisors at CMBC. The colleagues are pretty good for the most part. It's a very intense and stressful work but it can also be fun.

Pros

Once you have senority a flexible schedule

Cons

Long hours, short (8 hrs or less turn around)
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Good company great benefits great pay

Paid Training, good people to work with. Gym on site, lots of flexibility for work hours. Seniority based to pick routes. Good pay and benefits. Recommended
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Do not engage the Public and you will get a payday.

What is the best part of working at the company?Pay and Vacation, Paid training and refreshers.What is the most stressful part about working at the company?Abuse from the public, figure on being assaulted at least twice in ten years... It's getting worse... The Employer will suspend you if you speak out or even get out of your seat to cope with a passenger issue. You're expected to take it.What is the work environment and culture like at the company?A lot of administrative climbers. LOTS of turnover. They hire hundreds of drivers a year. Not a lot of real support, liability is paramount. The culture is eroding like many companies after Covid.What is a typical day like for you at the company?I drive for about 8 hours a day with a 3-hour "split". I leave the house at 4:30am and return at 6:30pm. Tiring. While on the bus my longest break is 12 minutes. The other drivers are indifferent, and the passengers are a split between nice people, fare evaders, and deeply troubled people.
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Toxic work environment

No a good place to work, Toxic environment, poor management and even poor co workers, would not recommend if you value your own personal health and mental health

Pros

Semi monthly lunch

Cons

Long hours, poor management
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Not for the young and eager

Great place to end your career as a mechanic if your body is failing you. Not a place to enter the trade and learn. Shift sign up every year is not ideal.
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A very unpleasant surprise.

What is the best part of working at the company?Good pay and benefits. Free travel on all Translink vehicles.What is the most stressful part about working at the company?No support from management. Management is always looking for a scapegoat when things go wrong. Policy is not consistently followed and you are not empowered in your job.What is the work environment and culture like at the company?Very passive-aggressive. Secretive. Never know where you stand. Middle management is crushed between spineless upper management and a powerful union. A lot of backroom deals and back-stabbing.What is a typical day like for you at the company?Very busy, fast-paced, and very easy to fall behind, and no support to help you catch up
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Amazing place

I like working here and the people are amazing. Usually I work all shifts and with weekend availability. It’s a great place to learn and hone your skills
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Overall rating

Based on 185 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
3.0 out of 5 stars for Culture

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