Coast Mountain Bus Company Employee Reviews

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2.0
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Hardline mgt style,,,soulless co
Driver (Current Employee) –  Vancouver, BC5 March 2019
Good benefits but if u are looking for loyalty from both sides,,,expect none,,,u give time and energy,,they pay u,,end of story. If u screw up, end of story. No mercy. No matter how hard u had work or sacrifice before...
Pros
Flexible work hour as driver
Cons
Hardline mgt..military style ...worst, they dont appear so until u are summoned into the “room”.
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3.0
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Stable but not for the faint of heart
TRANSIT OPERATOR/LINE INSTRUCTOR (Former Employee) –  Vancouver, BC7 February 2019
Pros:
Transit Operators make good money, get great training, and eventually have good hours.

Cons:
Assaults are very very common, management support is minimal, overall extremely stressful.
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2.0
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Not as good as advertised. Boring, repetitive and no life
Conventional Operator (Former Employee) –  Vancouver, BC20 December 2018
I don't understand some of the 4 or 5 star reviews. They must either be written by management or some employees who've never had any other good job.

Pros:
Pay is decent after 2 years, but take home is only average because of a lot of deductions. You’ll make money if you do lots of overtime, which means you’ll basically be driving all day. (Can’t do OT on your days off, only same day)

Cons:
Everything else.
-Terrible shifts, terrible work/life balance. You'll have no life during your work days. Majority of the work is Split shifts, which means your day will atleast be 12 hours. If you live close by, you can go home, if you live far away, well then you can sit at the depot and kill time there without getting paid.

-No official breaks other than your split (which you don’t get paid for). You might have some recovery time after finishing a trip, but if you're already running late (which you always will be) then you're outta luck. You MIGHT have enough time just to go pi-pi.

-Not enough running time which means you’ll be always late. Run times are constantly being cut down. (They say safety is their no.1 priority but how can you be safe when you're constantly under duress and there are no breaks?)

-If anything goes wrong, management will always try to find some way to blame you and tell you what you could’ve/should’ve done and discipline you. (You're expected to keep notes from each shift and if something comes back after months, i.e a complaint, you're expected to remember it all and you cannot claim you don't remember).

-Benefits are average at best. Most
  more... of the stuff is not covered a 100%.

-Only get 6 sick days a year, which are not enough considering you basically work in a germ factory. Sick days are not covered 100% unless you take all 6 at once.

-Have to call in twice (once to operations, then your supervisor) if you’re sick. Getting paid for sick days is even harder as you have to get forms from your supervisor, which you need to fill out and send to Great West Life. It takes almost a month to get paid for sick time. Extremely outdated system, like mostly everything with this company.

-Operator is basically responsible for EVERYTHING. You'll get called in for just about every complaint, even if it's something unreasonable. You'll have to explain yourself to your supervisor who'll act like a judge.

-Union is weak. A lot of the union reps are clueless, most of them are in management's back pocket.

-This might've been a good job 15-20 years ago and it seems its carried that reputation amongst the public. However, thats no longer the case as operators have less and less rights and benefits.

-There's a reason they're having trouble finding people. A lot of people realize how bad it is during training or soon thereafter once you're on your own. A lot of people quit, and a lot get fired during probation over the slightest mistakes.

-If having a life doesn’t matter to you and If a paycheque is all you care about and you're really desperate, then go ahead do it. Consider yourself warned.
  less
Pros
Decent pay but takes 2 years to reach top rate
Cons
Just about everything else.
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5.0
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Great environment
Occupational Health and Safety Officer (Current Employee) –  Vancouver, BC17 July 2018
Good place to work, lots of autonomy, great people, management are great, a hard working culture. I had lots of opportunity to move around within the organization.
Pros
wonderful people
Cons
long hours
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4.0
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Great group of workers
Practicum Student (Former Employee) –  Burnaby, BC31 May 2018
They are a great group of workers. They work very hard and are diligent, but still keep the atmosphere positive and inviting. I would recommend working here.
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5.0
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Best place
Acting Security Operation Coordinator (Current Employee) –  Vancouver, BC31 May 2018
This company is great. Best benefits, pay is good very good opportunity to move up in the company. Many different positions to work and good employees.
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3.0
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Stressful, weird hours, safe secure job, with good benefits
Public Transit Operator (Former Employee) –  Vancouver, BC23 May 2018
Lots of split shifts and/or late nights. Management and drivers antagonistic. Decent pay and good benefits though. If having a good job is more important to you than having free time, or the energy to do anything, you'll probably like it better than I did.
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1.0
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terrible management. lousy working conditions
Transit Operator (Former Employee) –  Vancouver, BC17 April 2018
Terrible company to work for. Management seems to exist only to harass workers. General Public has little to no respect for the system, or employees of the system, resulting in plenty of abuse.
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4.0
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Very enjoyable ,especially working with regular passengers
Bus Driver, Richmond Depot (Former Employee) –  Richmond, BC24 March 2018
Great coworkers, great passengers,wide variety of driving conditions, good vacation time. Pay rate was good. Benefits were not 100% covered(ie prescriptions, dental, etc.) Union is weak.
Pros
Ride transit for free
Cons
Supervisor had no experience driving bus, so no awareness of job stressors
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5.0
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Flexible
City Transit Operator (Former Employee) –  Lower Mainland, BC27 February 2018
The movement of the public on a wide variety of transit routes throughout the lower mainland in highly populated and heavy traffic areas.Dealing directly with the public in a professional manner and providing customer service throughout the day
Pros
Flexibility
Cons
Split Shifts
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5.0
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Good company to work for!
Confidential Assistant to the Director (Former Employee) –  Burnaby, BC21 February 2018
Difficult to obtain a full time position as a lot of admin are on contract and not full time.

The work was great and the people that I worked with in my division were excellent and very supportive.
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2.0
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Transit Operator not as fun as it used to be
Transit Operator (Current Employee) –  Vancouver, BC11 February 2018
It is a very difficult and stressful job. In an effort to increase service the job of Transit Operator has become increasingly difficult. Running time, the time it takes to complete a trip has been cut and Recovery time, the time between trips has been slashed leaving very little time to eat or go to the washroom between trips. This leads to service running late and passengers getting grumpy, angry or worse.

If you are considering this job be aware that you must be prepared to be verbally or physically assaulted by passengers. I am verbally assaulted on a weekly basis and in my 10+ year career I had a passenger spit in my face. The company has shown signs of becoming more proactive in protecting bus drivers but it is very slow in coming. More security is needed and barriers to protect drivers.

After all that if you are still interested I must say that the Transit Operators I work with are some of the finest people I have ever had the pleasure of knowing. We all share a bond and consider ourselves brothers and sisters regardless of race or religion. It is a very challenging and stressful job, but a few minutes with another driver between trips can be an absolute joy.

We also have the opportunity to help people, in my career I have found several runaway children, lost seniors and one robbery suspect. If you like a challenge, diversity in your day, and the thrill of not knowing whats coming next, then this is your job. You also must like driving.

The salary is very good, training is paid, benefits are excellent. Starting vacation time can be five weeks
  more... if you choose to bank your stat holidays, which is very nice. Be Aware - if you want to start with full time work DO NOT apply for Community Shuttle. Apply for Conventional (aka Big Buses). Conventional bus drivers are paid better and have more benefits (travel time, Sunday shift premium) than Shuttle drivers and receive full time hours right away. Shuttle drivers start on-call or part time.  less
Pros
Salary, Vacation Time, flexible shift work, amazing bus driver co-workers
Cons
Stress and more stress, traffic, grumpy passengers, no breaks unless you have a split shift
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4.0
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Challenging work atmosphere.
Heavy Duty Mechanic (Current Employee) –  Surrey, BC3 January 2018
Challenging work atmosphere. Training on new equipment always provided. Good health and retirement plan. Exercise facilities available. Transit travel passes for employees.
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2.0
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Used to be good
Transit Operator (bus driver) (Current Employee) –  Surrey, BC19 December 2017
Over the last few years routes have been "streamlined" What this means is that you have to drive hard and fast to make it to your next terminal on time. Coffee breaks or lunch are a thing of the past. If you leave a minute early you will be called on it. Road supervisors will harass u over the smallest items. Middle management have no idea what it is like to drive a bus. They don't give a hoot about you, your life or your health. You are accountable for anything that happens in your bus and they will always try to find fault with the operator. You will be dealing with a lot of mentally ill people, being spit on or assualted will happen to you. Until you get a few years seniority you will get the worst hours, the worst routes, long split shifts. Forget about Sat or Sunday off for 10 or so years.
Pros
Routes, day's off and hours are all way's changing.
Cons
management, rude people
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5.0
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Great employer
Transit Operator (Current Employee) –  New Westminster, BC19 December 2017
CMBC is a great place to work. The supervisors care about the employees, and do what they can to make sure that any issues are satisfactorily resolved
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5.0
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Fast-paced busy work environment
Confidential Assistant (Current Employee) –  Surrey, BC7 November 2017
CMBC is a diverse and complicated business with many moving pieces. Everyday has a challenge and that's what I love! There are so many opportunities within the enterprise - unionized or exempt.
Pros
Benefits
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5.0
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Top rated company to work for
Operations Supervisor (Former Employee) –  Vancouver, BC11 September 2017
I had Excellent job security, advancement, benefits. assistance with education, meeting people, teamwork. Did not like split shifts. Supervised drivers
Pros
Job security
Cons
Working in a union is not for everyone
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3.0
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not easy for newcomers and pay less.
Transit Operator (Current Employee) –  Vancouver, BC15 June 2017
Newcomers get stuck what's left in the schedule, split shifts, no designated lunch breaks, running time pressure if you get late because of traffic it consumes your break time.
Pros
union job
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3.0
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Options and a need for patience
Transit Operator (Current Employee) –  Vancouver, BC4 June 2017
Good job! Can be very difficult dealing with all sorts of situations that can cause passengers grief: problems with schedules, mechanical break downs, late or missing buses. Overall as a driver I have always tried to create a pleasant experience for my passengers. I try to give them a positive part to their day. As your seniority builds your choices and experience as a driver should improve.
Pros
Schedule and location choices
Cons
Slow to improve bus service/schedules for passengers
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5.0
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excellent work place
Temp Clerk - Materials Control Department (Former Employee) –  Burnaby, BC1 June 2017
allows you to grow and be part of the team... you just need to be a member of the union so that you can join and apply within..
excellent work environment
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Overall rating

3.8
Based on 46 reviews
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3.8Work/Life Balance
4.3Salary/Benefits
4.0Job Security/Advancement
3.2Management
3.5Culture