Coach
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Coach Employee Reviews

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5.0
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Overall it was a very good experience working there. The colleagues were very friendly and the job i did were very educational and worthy. I really did like spending my time there.
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1.0
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Typical day consists of reaching your sales goal.I learned its best to work here if you're Chinese (managers treat them like god) . Managers sit in office and talk bad about everyone. They talk about their personal life. One of the managers bought their daughter to work on black Friday weekend as a volunteer for free lunch and dinner. Treat you like you're disposable. Employee discount has so many specifications. Don't waste your talent at this location specifically.
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5.0
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Consistently achieved and surpassed the daily sales targets with an average of 150% generated by delivering exceptional customer
experience and service to a high volume average of 60 customers per day.

§ Worked as a part of a team to provide the energy and excitement as it relates to the Coach Brand experience.

§ Prioritized and handled fast paced environment with multiple requests from customer needs.
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5.0
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The Coach location at Yorkdale Shopping Mall was always really busy so I was able to learn a lot during a short amount of time. The management team was always understanding of my needs.
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4.0
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The job here was a very formal environment, it could be incredibly fast paced during holidays or very slow during work hours on a weekday. The job itself is very sales driven and requires you to work irregular hours at times.
Pros
Great pay
Cons
Irregular hours
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3.0
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The product is fantastic
the store culture is bad

mangers pressure the sales staff

the gossip in the work place is awful

The District managers or not in touch with what is actually happening on the sales floor.

Managers play favorites

schedules have no life work balance.

poor competitive practices

poor bonus structure
Pros
Great employee discounts
Cons
Bad positive reinforcement
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2.0
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Worked here for a short time. Was excited to work for coach . Weekly my shifts were cancelled. The expectations to remember all the products names and colour names was unrealistic after working 3 hours a week. Also your supposed to remember how many pockets each purse has and what the hardware is called. All for minimum wage! Lots of pressure to sell.
They also have a very strick dress code camel, black or white. No visible piercings like nose ring or lipring but tattoos were fine for some reason.
Pros
Bonus
Cons
Shifts got cancelled, pressure to sell, strick dress code
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5.0
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the management team is awesome, however, you need to be prepared to do extra works there.
It does not commission based so the team environment is great, but it will be unfair to those top sales.

it is a great learning opportunity to stare with if you are interested in the retail carer.
Pros
team environment
Cons
salary
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4.0
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Overall good. Employee discounts are good, and working environment is nice, people are helpful and patient. salary is ok, but employee benefit is good.
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5.0
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• Offering tailoring service and selling approach to each individual customer needs, creates a modern luxury customer experience
• Built relationships with customers to increase likelihoods of repeat business

• Complete each transaction accurately by identifying other sales associate productivity without disrupting the service environment

• Resolve customer concerns and meet customer needs in a timely manner through solution-oriented and forward thinking
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Do these reviews help you learn more about working at Coach?
4.0
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fast pace.
good culture.

helpfule management.

time strict.

uniform required.

convenient location.

easy parking.

high traffic during holiday season.

good pay
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4.0
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I worked with some really great people. Had the pleasure of being part of a team work environment. I learned how to interact in a professional manner with a variety of customers. I am very grateful for the experience.
Pros
learned alot
Cons
too competitive
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5.0
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Great company, values your opinion, communicative, excellent discount and perks, great bonus structures, they want to success you as much as possible.
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3.0
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Can't really have your work and life balance there is my opinion. if you would want to take a vacation, manager will tell you that you need to wait till the company business calendar comes out.
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3.0
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Working for coach was amazing, with the brand name, its history and its business global standing. With regular hours rotational shift (not 9-5 job) . Some Co workers are good and supportive, however some can be aggressive with sales( its not commission based, so what more if it is) However there are a lot of struggles working for this brand (probably not all location) less work force more work load, less managers more responisbility, lazy manager gives employees the reason not to care for the job. Unprofesional stuff, too much drama within store
Pros
Health benefit, teamshare
Cons
Lazy Manager, weekend work, too much work load for less salary
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4.0
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The quality of the products being offered is all worth the price. You can learn a lot of while working in there, it's a busy store. Management should strictly follow the schedule and breaktime of staff.
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4.0
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work environment ok but can be aggressive and competitive at times...pay is pretty much minimum but team incentive program is ok......................
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4.0
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Coach hires quality candidates that they can grow and develop over a long period of time. They look for employees who are willing to learn and can stay within the company for the long term. A typical day at Coach can involve any number of things from assisting customers on the floor in a modern luxury way to processing shipment in the stockroom. Each individual location operates slightly different, of course, but what remains consistent amongst all of the buildings is the strong level of teamwork. Management teams for the most part are fair and understanding, willing to educate and teach junior members of the team. The hardest part of the job, as with any retail job, is having to stand for long periods of time and dealing with a range of customers who may not always be friendly or polite. The most enjoyable part of the job is getting to work with different kinds of people and forming strong bonds and camaraderie with coworkers.
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5.0
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Good pay, excellent management. Overall good place to work, employees dont make comission but rather everyone makes a bonus when certain sales targets are met.
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3.0
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Working at Coach brings you great satisfaction in helping customers find exactly what they need for themselves and for gift giving purposes. There are also regulars, who come in and almost feel like family. The staff members on multiple levels (store front, management etc.) are quite close, and when in need of assistance, help is only a call or text away.
Pros
occasional bonuses.
Cons
Standing for entire shift. Sometimes management over looks key HR issues.
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1.0
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for the xmas dinner we had to pay for a meal deal which included two drink tickets one salad and two slices of pizza. for the amount of money they make it was disgusting
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