Clydesdale Bank Employee Reviews

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Engaging workplace
Team Leader (Former Employee) –  Glasgow19 March 2018
Challenging work place with a diverse range of staff. Options available to progress and further develop skills. Involvement with local charities benefited the community.
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Sold a dream, delivered a pup!
Business Development Manager (Former Employee) –  Glasgow, Glasgow15 March 2018
The Business Direct area of this organisation is shambolic. Currently advertising for staff when they have just made folk redundant. Avoid, Avoid!!!!!
Pros
None
Cons
Poor Management
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Productive workplace
Intern (Former Employee) –  Aberdeen3 March 2018
This was a productive place to work as an intern and I did enjoy my time there, learning lots of new skills that will and already have came into handy.
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good staff and teams
Business Associate (Former Employee) –  Head Office Glasgow5 February 2018
Working in a department you would normally work 9-5. Work would be allocated to staff and we worked to specific Service Level Agreements to ensure all work completed within times specified. You do gain a wide knowledge of systems and products. Management varies there are good team leaders and not so good ones who are not people orientated. Hardest part of the job was developing your career. If you were on the Graduate programme of perceived as a higher performer you get lots of opportunities . Most enjoyable part of the job was the staff
Pros
pension, staff benefits
Cons
limited career development
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Left a lot to be desired
Customer service officer (Former Employee) –  Yorkshire26 December 2017
Joined under the impression that job and salary advancement was highly achievable, this however, was not the case. Manager was emotionally unstable with staff, & created a very toxic, competitive enenvironment. Targets are too high, and systems are VERY out of date. Be prepared to try to sell people credit cards and mortgages who don't need or don't want them.
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It depends where you work
Project Manager (Current Employee) –  Glasgow, Glasgow13 December 2017
Some departments within I&C are better than others. There is generally a mature approach but there are still bottlenecks. People are generally friendly and accessible.
Pros
Friendly people
Cons
Very process intensive.
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great place to work
data inputter at westhill service centre (Former Employee) –  westhill service centre9 September 2017
Processed date in to computer and opening direct debit accounts and standing orders.
Learned a lot about all the different bank accounts
fun and easy going staff easy to talk to if needed help
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Previous Employer
Team Leader (Former Employee) –  Glasgow, Glasgow22 August 2017
I thoroughly enjoyed my time and career at the bank, like most financial organisations it was a fast paced environment due to the regulations and schemes that need to be complied with.
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Clydesdale Bank
Personalised customer service delivery (Former Employee) –  Inverness27 July 2017
Was a very different role to my previous jobs.
However, taught me a lot about security, time management, confidence, role plays.
Realised that I was happier in hospitality/retail roles.
Pros
hard selling- encouraging debt.
Cons
job security.
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Sadly going down hill
Business Manager (Former Employee) –  Glasgow, Glasgow17 July 2017
Used to be a good place to work, but sadly not now. New CEO bringing in sweeping changes but old culture remains which has adverse affect on customer facing roles. Technology and systems are poor & counterproductive. Cliques are rife and annual target / scorecard are so unrealistic and so manipulated that morale (particularly in customer facing roles) is rock bottom. Change is predominately implemented for the benefit of Management, and is not beneficial to employees (and ultimately customers) who (try) to enforce these. Unrealistic increase in workload for some depts but no solutions seem to be in place. Giving feedback to management is worthless as this is never acted upon.
Pros
City Centre locations
Cons
culture
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Could do better as an employer
Senior Mortgage Adviser (Former Employee) –  Scotland20 June 2017
As an organisation they were very good at talking the talk about developing staff, rewards, opportunities and work life balance, however when it came to putting this into practice it left a lot to be desired.

Unachievable targets that were increased each year, systems that were not fit for purpose.
Pros
People I worked with
Cons
lack of support from management
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good workplace
bank officer (Former Employee) –  Alloa, Clackmannanshire12 June 2017
enjoyed work life balance for over 33 years.Learned good skills providing a customer focussed service and use of banking systems and adhereing to FCA regulations
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Narrow minded and backwards management
Operations and IT Graduate Scheme (Former Employee) –  Glasgow, Glasgow29 May 2017
Was on a promising scheme but I left because of the management.

The management is incredibly racist and narrow minded- they live in another generation. The company is run on politics and cliques.

It is an inbred environment which promotes who you know over what you know- this determines promotions and end of year reviews. They are afraid of change and you have middle aged people clinging on to their desks terrified of new ideas and people.

Stay clear if you want to work for an ethical company.
Pros
Hours are stable
Cons
Culture
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Horribly managed and terribly low wages
PPI administrator/case handler (Current Employee) –  Glasgow City, Glasgow27 May 2017
The place is horribly managed. Ops managers being very unprofessional. They do not care about the staff they care about productivity we are all numbers to them. The wages are very low and there is no progression or any opportunities in that place. The whole operation is a total shambles.
Workplace culture thrives on favouritism. A few favourites will normally get promotions and support from the management.
Pros
None
Cons
terrible management and low wages
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Busy work place
Banking Advisor (Current Employee) –  Clydebank, West Dunbartonshire2 May 2017
Good job great benefits. Fantastic staff. Flexible working was avaliable after returning of maternity leave and management where very helpfull during this time.
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Pleasant place to work
customer service officer (Former Employee) –  Clydebank, West Dunbartonshire2 May 2017
5 weeks holiday and bank holidays. Full training given. Typical day is 9 to 5 with an hour for lunch. Annual pay rise and company bonus. You had to reach targets daily.
Pros
Reasonable working hours
Cons
It was a lot of travelling into work.
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loved the customer contact
Banking Advisor (Former Employee) –  Fraserburgh, Aberdeenshire5 April 2017
I thoroughly enjoyed my time at Clydesdale Bank. Only left due to having children. The branch was very friendly and welcoming. I enjoyed working as part of a team aswell as an individual.
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Productive and challanging place to work
SO1 (Current Employee) –  Clydebank, West Dunbartonshire31 March 2017
Clydesdale Bank is a good company to work for if you are looking to learn new skills and gain some finance/banking experience.

It is a good place to develop your customer service skills and admin skills too.
Pros
Friendly place to learn and develop more skills and experience.
Cons
Not much room for progression in certain areas, low pay for what is expected.
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Good at times,
Administration Assistant (Former Employee) –  Scotland30 March 2017
Not very professional at times
Poor pay compared to other banks
Management make decisions without testing them their selves first- hence why a lot of problems occur
Pros
Good with hours
Cons
Poor management
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Short term Assignments
WebSphere Specialist (Current Employee) –  Glasgow, UK16 March 2017
I enjoy working with my client Clydesdale bank as however I am looking for a change due to various factors and one among them is short team assignments.
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Overall rating

3.4
Based on 49 reviews
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Ratings by category

3.5Work/Life Balance
3.3Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.0Culture