Cloud5 Communications Careers and Employment

Work wellbeing

Results based on 148 responses to Indeed's work wellbeing survey.

Work wellbeing score is Below average, 64 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Below average

Stress-free

How manageable people find their work stress

Below average

Purpose

How meaningful people find their work

Low

Satisfaction

How content people feel with the way things are at work

Below average

About the company

Founded
2006
Company size
51 to 200
Revenue
less than $1M (CAD)
Industry
Information Technology
Headquarters
850 W. Jackson Chicago, ...
Link
Cloud5 Communications website

Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of HSIA for travel and hospitality, we’re leading innovation in t...

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Jobs

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Saint John, NB

1 job

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Salaries

Salary estimated from 279 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 202 reviews and is evolving.

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Reviews

Help Desk Support / Supervisor in Barrie, ON

on 26 September 2023

It was okay

What is the best part of working at the company?Some of the people there were nice What is the most stressful part about working at the company?Big hours cuts , not Shred of care there for employees What is the work environment and culture like at the company?It is a toxic work environment

Former travel consultant in Moncton, NB

on 19 September 2023

Quality of work/metrics do not matter, being part of the social clique does

Company cannot retain enough front line employees to handle the volumes received, trainers, support and managers rarely do the job the agents do to get to their positions, promotions seem to happen more for those in a social clique or are smooth talkers than to those who actually know how to do their jobs. I've never worked for a place before where so many people come out of training, making consi...

Associate team lead in Canada

on 18 September 2023

enjoyable work place

I have been with the company over a year, and i love it, management and upper management are there to help and support and give you the tools to succeed.

Customer Service Representative in New Brunswick

on 7 September 2023

Alright place to work

Managers were great and willing to work with you had anything come up. Hours varied and were consistent in how many hours you worked, but not consistent shifts.

Reservations Agent in Halifax, NS

on 28 August 2023

Not the vibe.

Honestly not a good company to work for. No flexibility in scheduling especially for students but you can absolutely give away shifts. You’d barely have time to breathe between calls, most people calling are cranky and will take it out on you.

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Questions and answers

People have asked 42 questions about working at Cloud5 Communications. See the answers, explore popular topics, and discover unique insights from Cloud5 Communications employees.