Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve – more...more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of HSIA for travel and hospitality, we’re leading innovation in the areas of cloud-based PBX/VOIP as well as WAN/LAN management with the goal of delivering guests a “just like home” connectivity experience that boosts guest satisfaction and loyalty for our clients. – less
Written by CSR - Customer Service Representative (Former Employee) from Minto, NB on 2 March 2020
Fast Paced, Lots of Multi-Tasking, Shifts Based on Shift Bid (seniority and skills) - Its a job, a call center job and it can pay well.....
The only issues on the company are that the management will say they are all about the employee and the employee needs, yet the employee and the needs seems to be the least important topic brought to the table - more...
Home Agents - Can work from home if skilled enough
Management needs to take supervisory refresher courses