Porter (Former Employee) – Fort Erie, ON – 27 August 2018
You start the night off by heading to the lunch room and wait for the 1st bus. Unload it, label the luggage with colour stickers and take it to their room. Then when they get there they usually look out for you and give a 5 dollar tip or so (those tips start adding up. like $70a night) then once you are done that bus you wait for the next in the lunch room or help out anybody else in the workplace because its nice to do so. rinse and repeat till the night ends
Night Auditor / Front Desk Agent (Former Employee) – Calgary, AB – 14 November 2018
I would not recommend working there. I had a horrible experience at the end of my tenure there. Dishonest management. Claim to care about the experience at the property, but management never helps to rectify the issues or problems! No performance bonuses or raises.
Housekeeper (Former Employee) – Sherwood Park, AB – 11 November 2017
They don’t care about their employees, they just want the job done. It doesn’t matter how many rooms they give you as long as they all get done. It’s extremely unorganized. They don’t order any product. There’s mold everywhere in the building. They just cover it up to ‘fix’ it. It’s beyond me how guests can still stay in that hotel. It’s very unsafe and it should be shut down if it’s not going to get renovated.
Bartender/Server (Current Employee) – Edmonton, AB – 20 June 2017
Beautiful place its actually very sad how the owner doesn't seem to care bout the hotel hours are always guaranteed however there are no customers and i can see why as there is limited supply of beverages and the owner puts no thought nor care into it however fromi have seen the owner like banquets but warning to anyone taking that position the owner takes the gratuities but NEVER gives them to his staff that work their tails off for minimum wage but they cant say nothing cause they need the jobs so..... the place has issues is my reveiw serious issues and its sad cause its such a nice place
Front Desk Agent (Current Employee) – Winnipeg, MB – 14 March 2017
You just don't want to work where... Management is insane, the drama and gossip that occurs between coworkers is unreasonable. Nobody knows how to do their job properly and no one was actually trained.
Exciting, fulfilling, got to meet new people and learn new tasks.
Banquet Server and Bar Back (Current Employee) – Winnipeg, MB – 4 May 2016
Set out bread baskets, carrying out h"orderves, cleaning the bar, doing room service. I learned how to do room service and handle phone calls for room service, I learned how to properly set out cutlery for banquets. The management was good. My coworkers were kind and helpful. There was no difficult tasks for me during my job. Enjoyable part of my job was meeting new people and interacting with them.
Guest Services Representative (Former Employee) – Medicine Hat, AB – 15 January 2015
A typical day at work involved making reservations, and doing check ins and check outs. I learned great customer service skills. Management was lacking experience and communication skills. I had great coworkers always willing to help with anything. The hardest part was dealing with management. The most enjoyable part was meeting so many interesting people and hearing their stories about all the places they've traveled.
grounds keeper (Former Employee) – North Bay, ON. – 16 September 2014
start in the morning cutting greens which was always a challenge as you had to stay away from morning golfers. After cutting we did a cleanup of broken branches and clean other debris from the course usually till lunch then we could trim and cut grass around the clubhouse and grounds. It was easy to work with others there as we would have contests to see who could get finished projects the quickest. I would think the hardest part of the job was working around golfers, the best part of the job was watching people, they would take themselves so seriously, it would always make me laugh.
Sales and Events Coordinator (Former Employee) – Winnipeg, MB – 20 September 2013
I experienced mostly in this job how customer service systems and delivery impact hospitality and service with this group, how important providing an excellent service experience was every single day and being consistent to customers.
A great experience to meet people of different languages
Server (Former Employee) – Gananoque, ON – 11 September 2012
This job is fast paced at times but at some times it's slow. That would be the hardest part of the job is after you've done all your tasks, you then have to wait for the tour busses to come so you can seat them and re-set for other tour busses.