Administrative Assistant (Former Employee) – Collingwood, ON – 9 October 2017
The BOSS was a controlling, rude, gossip who talked about others behind their backs. She had everyone walking on eggshells all the time. She picked favourites and was extremely critical. Never really had anything good to say about anyone.
Administrative Assistant (Former Employee) – Edmonton – 12 December 2017
The positive reviews from so-called administrative supervisor for Edmonton was only promoted to that position cause she sucks up to the managers. If they don't like you (cause you don't suck up) you will remain stagnant in a low paying job with low type people in a low class setting. This company only looks after the managerial staff. The ones doing all the hard work are not recognized at all
Claims Adjuster (Current Employee) – Ontario – 27 March 2017
Nature of the work makes it difficult or impossible to find a work/life balance. There is generally not ever a point in time when you are not either extremely busy or very slow, depending on the industry.
Typical day at work involves lots of communication and review. Some days priorities are rearranged hourly depending on deadlines. Really motivated company to be the best in the industry and always looking for ways to get that next step up. Good support to employees and very flexible when something comes up.
staff orientated, encouraged to learn and move forward
Supervisor - Administrative Services (Former Employee) – Edmonton, AB – 17 February 2017
Oversee all the administrative operations for the Edmonton Branch office and responsible for a staff of 12 admin. Salary was at the bottom range for the area and work load. Communication within the company was very poor. The staff were awesome.
Experience depends on where you work within the company
adjuster (Current Employee) – Mississauga, ON – 16 January 2017
Not all roles within the company are identical nor do they deliver the same experience, good or bad. I can't speak for all employees of the company, however my own experience was positive in the beginning... however as time went on it became apparent that in my area of expertise, there is no such thing as good enough or satisfactory. The job has to be its' own reward or it's not worth it. The pay is below industry standard, the expectations are unreasonable and unless you are in with management, you are not appreciated no matter how hard you work or how much effort you put in.
The people I worked with made the day to day worth while, and I enjoyed the challenge, but the only way you can keep up with the work load is to work over time, for free, without the reward of extra pay or even a thank-you from management.
It didn't help that the company within a six month period announced a raise / hiring freeze to all staff for a full year, and then six months later held a Company wide, webinar seminar presented by the President boasting about how the profits were bigger than ever that year and the following year was expected to be even better.
Those who quit are very slowly replaced, while the work load left gets spread among the few left behind to try to manage and keep clients happy.
Challenging, fast paced work environment.
Too much work, too few employees - over time a must to keep up with stats, reports and file maintenance
Claims Adjuster (Former Employee) – Hamilton, ON – 22 April 2016
ClaimsPro is definitely a company on the rise and had excellent working benefits and helped to fulfill my work/life balance.
ClaimsPro was a very high-stress job with little to no recognition from the management for the completion of tasks or job well done.
Co-workers and team lead in the Hamilton department were the best to work with as they made the days go by in a flash. Spinning ideas and thoughts off one another was an excellent opportunity to "pick" a senior adjuster's brain and to help find the best solution to fit the customers needs and requirements.
Receptionist/Administrative Assistant (Current Employee) – Vancouver, BC – 17 March 2013
ClaimsPro was an excellent opportunity for me and I enjoyed my time at the Vancouver office. I didn't feel like work was an obligation, I regularly looked forward to going to work. The admin team there was reliable and supported each other. I would have like to see more involvement from the management team while I was there.
The overall company is good, the Grande Prairie office could use changes
Independent Adjuster (Former Employee) – Grande Prairie, AB – 15 December 2012
contacting new clients, attending property losses, meeting with insured's and third parties, answering calls & emails, working proactively on existing files. I learned invaluable skills such as time management, organization, dispute resolution. My coworkers were excellent. Management in the head office was supportive. The hardest part of my job was coming to terms that everything could not be done in a day and the most enjoyable part of my job was helping people and my coworkers.