Experience depends on where you work within the company
adjuster (Current Employee) – Mississauga, ON – 16 January 2017
Not all roles within the company are identical nor do they deliver the same experience, good or bad. I can't speak for all employees of the company, however my own experience was positive in the beginning... however as time went on it became apparent that in my area of expertise, there is no such thing as good enough or satisfactory. The job has to be its' own reward or it's not worth it. The pay is below industry standard, the expectations are unreasonable and unless you are in with management, you are not appreciated no matter how hard you work or how much effort you put in.
The people I worked with made the day to day worth while, and I enjoyed the challenge, but the only way you can keep up with the work load is to work over time, for free, without the reward of extra pay or even a thank-you from management.
It didn't help that the company within a six month period announced a raise / hiring freeze to all staff for a full year, and then six months later held a Company wide, webinar seminar presented by the President boasting about how the profits were bigger than ever that year and the following year was expected to be even better.
Those who quit are very slowly replaced, while the work load left gets spread among the few left behind to try to manage and keep clients happy.
Challenging, fast paced work environment.
Too much work, too few employees - over time a must to keep up with stats, reports and file maintenance