City of Toronto
City of Toronto Employee Reviews
Found 468 reviews matching the search See all 478 reviews
Sort by: Helpfulness | Rating | Date
great place to work with lots of room to grow
Customer Service Representative (Current Employee) – Toronto, ON – 15 August 2018
great place; but varies with location. management could be better in some establishments. Hours of seniority play a big role in how fast one can move up.
Great work/life balance
Parking Court Administrator (Former Employee) – Toronto, ON – 14 August 2018
The job provided security, great benefits and work life balance. The environment was collaborative and the hours were great. Opportunity for advancement after many years of seniority.
Pros
Benefits
Cons
Advancement is slow
Secure job with great benefits
GIS Analyst (Current Employee) – Toronto, ON – 10 August 2018
Working hours are able to be flexible to fit my commute from west GTA. Good benefits and pension plan. Management isn't always great but i've been lucky to have a few really good ones.
Fun and flexible workplace.
Dance Instructor (Former Employee) – Toronto, ON – 5 August 2018
- pay was ridiculously high for a recreational dance teacher
- CRP is lenient with how the class goes - i.e. you decide how to run your classes
- tiring work with kids but it is in a safe and nice environment
- great part time job for a student
- CRP is lenient with how the class goes - i.e. you decide how to run your classes
- tiring work with kids but it is in a safe and nice environment
- great part time job for a student
Pros
Good pay, welcoming environment, safe environment
Cons
Tiring work, management was disorganized
Good place to start
Councilor in Trainer Leader (Former Employee) – Toronto, ON – 1 August 2018
As a recreational leader who worked for many other camps, this was by far the most organized. They have great trips and good facilities. Overall a solid place to be at
Pros
Good staff culture
Cons
Tiring
Summer Camp
Camp Coordinator/ Children Sports Instructor (Former Employee) – 56 woodfield Rd. Toronto ontario – 30 July 2018
Great place to work when you are a student. Lots of hours and great pay. You are outside most of the time so fresh air is a plus. Staff is usually pretty good as well
Pros
pay, hours
Cons
none
Poor Leadership
Manager (Former Employee) – Toronto, ON – 27 July 2018
It's a large organization with plenty of dynamics. Senior management leadership is lacking and the not the right people in many cases. Most people stay for the pension, not the culture and work environment. Agree, lots of great people working in the organization.
Pros
pension
Cons
culture and leadership
Fair and equitable workplace
Cooling Centre Attendant (Former Employee) – Toronto, ON – 24 July 2018
Cooling Centre attendants are well-paid and receive a wide array of paid training. The work is interesting and fulfilling and a great introduction to social service work in a drop-in setting.
Worst place to work
Lifeguard (Former Employee) – East york – 23 July 2018
The city of toronto lifeguards are a joke. The management style is completely off. Theres a huge thing on seniority of hours. Just because you have a lot of hours doesn't mean you're a good worker. Because of the union the workers are lazy and know they can't be fired and get away with so much. The city of Toronto hires incapable people to lifeguard and their trainings are a joke. They let people pass through the screenings because they are short staffed. They are strict about going over hours and then complain when they are short a guard. They talk a big game about taking care of their own but when you need management or the "employee assistance program" you have to work around their schedule. I can speak from experience the EAP. Is a Joke and if you are looking for s job where you can count on others this is not the place to be.
Pros
None
Cons
Everything
City of toronto
Assistant Customer Service Rep. (Former Employee) – Toronto, ON – 20 July 2018
work isn't hard, workers are friendly
I learn different skills
workplace culture is great
management can be difficult to work with
the hardest part of the jobs is to get along with supervisors
I learn different skills
workplace culture is great
management can be difficult to work with
the hardest part of the jobs is to get along with supervisors
Pros
call backs
Dynamic Environment
Sr Financial Planning Analyst - Project Lead (Former Employee) – Toronto, ON – 12 July 2018
Eight years of stakeholder management on a business transformation initiative has made me adept at managing expectations, understanding business models and eliciting business requirements to support those models.
As the Enterprise Performance Management (EPM) Lead, on a City-wide IT SAP Implementation project, I was responsible for a variety of overlapping initiatives surrounding the development and utilization of performance measures. I successfully introduced a performance measurement framework into the organization’s annual budget cycle; effectively standardized and matured the manner in which key performance measures (KPI) were identified, documented, and reported.
As the subject matter expert (SME) managing the project I created the work breakdown structure (WBS) to manage deliverables, gathered the requirements to build and test the solution, and maintained communications with 35 stakeholders. My colleagues acknowledge my ability to connect with various stakeholders while successfully managing the various aspects of the project; both agile and waterfall environments.
As the Enterprise Performance Management (EPM) Lead, on a City-wide IT SAP Implementation project, I was responsible for a variety of overlapping initiatives surrounding the development and utilization of performance measures. I successfully introduced a performance measurement framework into the organization’s annual budget cycle; effectively standardized and matured the manner in which key performance measures (KPI) were identified, documented, and reported.
As the subject matter expert (SME) managing the project I created the work breakdown structure (WBS) to manage deliverables, gathered the requirements to build and test the solution, and maintained communications with 35 stakeholders. My colleagues acknowledge my ability to connect with various stakeholders while successfully managing the various aspects of the project; both agile and waterfall environments.
Pros
High expectations
Cons
High expectations
Some great staff, poor leadership
Manager (Former Employee) – Toronto, ON – 12 July 2018
Some great staff at the City but a very aging senior leadership team that is risk adverse and quick to blame middle managers for their shortcomings. Particularly troubling is the Mayor's Office which controls all messaging going out of the City and even withholds or alters information to protect the Mayor. Head of Strategic Communications has fled the City with her division now under review for failing to adequately support City Divisions by allowing the Mayor's Office to take over all external and internal messaging.
Pros
Some great staff who are very dedicated
Cons
Lack of leadership, accountability for directors, Mayor's Office
Fantastic employer with multiple opportunities to advance and grow
Area Coordinator (Current Employee) – North York, ON – 10 July 2018
Challenging and varying work roles to keep day to day work interesting in a variety of roles. Numerous opportunities for advancement and lateral job transfers. Great people and fun work environment. Rewarding work serving the public.
summer is a blast
Lifeguard and Swim Instructor (Current Employee) – toronto – 27 June 2018
the summer is full of fun in the sun. The staff are all helpful and even through an 8-hour shift might be boring at times it is worth it when they day check comes in after the two weeks
Pros
super fun staff and paid trainings
Cons
the heat and patrons
Supportive for the community offering affordable programing
Parks and Recreation (Current Employee) – Toronto, ON – 22 June 2018
I've learned so much in 15 years with the city doing a variety of different jobs.
Most everyday staff are friendly and willing to help.
Being upbeat and creative with your program or service.
Most everyday staff are friendly and willing to help.
Being upbeat and creative with your program or service.
Pros
Lots of job opportunities to choose from
Cons
Management???
fun workplace
Swim instructor/lifeguard (Former Employee) – GTA, ON – 20 June 2018
Was a very fun workplace for students especially during college or university. I enjoyed teaching all age types and all swimming levels. I also loved lifeguarding in the public pools especially the outdoor ones.
Negative environment
Senior parts Advisor (Current Employee) – Toronto, ON – 20 June 2018
If you enjoy being belittled and berated and seeing hard work and dedication go unnoticed - City of Toronto is for you.
Its unfortunate that such a modern city would have such an exclusive and close minded works department.
Hope to see it change, for the taxpayers sake.
Its unfortunate that such a modern city would have such an exclusive and close minded works department.
Hope to see it change, for the taxpayers sake.
Instructor/lifeguard
Aquatics Instructor/Lifeguard (Former Employee) – Toronto, ON – 19 June 2018
It is a fun job. You must be extremely patient and always alert. The safety of the child is in your hands. You must be properly licensed. Also, have a daily planned properly planned out.