Work wellbeing score is 75 out of 100
4.1 out of 5 stars.
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City of Toronto Employee Reviews

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Canada1,002 reviews

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4.1Work-life balance

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Okay place to work, your enjoyment of your time will be very dependent on your pool and supervisor. So pools will be great and others will suck to work
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Good hours and benefits

Amazing stepping stone for law enforcement career. Good working hours and benefits. Workplace culture is not to bad, supportive coworker. Hardest part is switching between days and night while you are part time
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Good work environment, disorganized management

I enjoy working at the pool in regards to the work environment. The staff members are great and fun to work with. Management can be disorganized and inconsistent with their promises
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Very good people in general to work with

Good culture, morals, most people “get” each other and there is no drama and back-stabbing like other organizations. There is a good team atmosphere and camaraderie.Worst part is the leadership at the top. Total disconnect from people in the field doing the jobs. The “corporate” head and the pencil pushers make rules for everyone else, without input, and never feel the consequences of their bad policies.


Big-city excitement, projects, lay and benefits


Long hours, rush-hour-traffic
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Ontario Works Caseworker

Good place to work. Staff were given proper training to do their jobs. Hours were regular. Supervisors and Directors were supportive. Offices were cheerful and comfortable to work in.
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Insights into City of Toronto

Based on 243 survey responses
What people like
  • Ability to meet personal goals
  • Inclusive work environment
  • Feeling of personal appreciation

Supervisors are hit or miss

Working with the city all depends on your pool in charge so if you get a bad one you're gonna have a terrible time for the entire season. If not it is an easy and chill job.
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I have never been so harassed, abussed in a work place ever. It is not a good work culture. They do not care about employees or patrons.

What is the best part of working at the company?The City of Toronto is discriminatory against its employees, and patrons. It is a terrible place to work and would not recommend to anyone to work for the City of Toronto.What is the most stressful part about working at the company?They only choose (hand pick) people they like or are related to to hire.What is the work environment and culture like at the company?poisonous, disrespectful, precarious at best
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Love my job!

I enjoy working at the City of Toronto and love the team I work with. Lots of opportunity to learn on the job. Learned alot about union and union positions.
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I love it, can move up easily but beware of those who take the job too seriously..they will report you . Supervisors are generally nice and you can reach out to them for job opportunities with the community center
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Good workplace

Paid more than minimum wage which was good for my age. Sometimes got cut without working a full shift. Long days, could get tiring when hot and sunny outside.
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Good Supervisor low pay can be political

Fun but job can get repetitive and it is political if you want to move up due to union and favouritism. Low pay as well for the work we do. Other than that working for the city is great
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Standard Pool Job, Be prepared to teach lessons even if you’re not an instructor

Only complaint would be staffing. Not a lot of staff for so many pools. Usually you’ll be working at a position below yours but for your higher position pay so can’t fully complain
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Very Bureaucratic but stable job

Very slow moving bureaucratic place to work. Good benefits and job security but takes years to do things. Great OMERS pension. Very political organization.
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Approachable team

Good team environment and work culture. Room for improvement for the employee. Overall benefits are less. Minimal pay. The team struggle to catch up with the work load sometimes.
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Challenging but with satisfaction that someone’ life is made worthy living

What is the best part of working at the company?Career development , the company has policies that help the employee focus on individual growth and team playing. There is room for growth in ur line of work, there are no limitations to what u can become when u work with the city of Toronto. It’s only you who can hold urself back.What is the most stressful part about working at the company?The rotational shifts and lack of consistency in the shifts assigned to an employee causes stress. The staff are never sure if you can afford paying your bills next month, some months are dry with very little shifts hence causing frustration amongst employees What is the work environment and culture like at the company?Equality and transparency is paramount What is a typical day like for you at the company?Interacting with clients and getting to make them feel at ease
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great pay, benefits

city of Toronto is good place to work, strong union great benefits. the pros are job security , the hours are flexible . There is great work life balance.
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Good pay and benefits

Nice pay and benefits. Work was easy. Some managers are bad but that's just life. Overall it's an amazing place to work.I strongly suggest to apply for the positions at their website
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Progressive and tolerant workplace that sometimes allows people to get away with working less than their peers

What is the best part of working at the company?There are learning opportunities and chances to develop new skills.What is the most stressful part about working at the company?Some managers with difficult personalities What is the work environment and culture like at the company?Diverse and progressive. Some people slack off on their work, but lots of others work hard.What is a typical day like for you at the company?Some meetings, some IT troubleshooting, but mostly focused on work for my projects
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Productive and fun place to work.

Friendly staff, you always got answers if you ask questions. Higher Management is always supportive. good benefit. you find always yourself by doing some work to give to the community. a most desirable place to work.
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Good short-term job

A good place to work when you’re busy with school and are planning to work with kids in the future. Management can be unreliable but depending on your coworkers, it’s not too bad.
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Avoid at all costs

I was completely misled about the amount of work available. Management has absolutely no idea how to run a theatre. I ignored a lot of red flags around the interview process because I was relying on this employer's reputation. Don't make the same mistake I did. There are a lot of talented technicians that work here, but management does not know what they're doing in the slightest, and refuse to admit it.If one shift a month, no call sheets or scheduled lunch breaks sounds good to you - go for it. But for everyone else -- avoid at all costs!


Talented technical staff


Management team, lack of work and lack of transparency
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Overall rating

Based on 1,042 reviews

Ratings by category

4.1 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.9 out of 5 stars for Culture

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