City of Calgary
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4.0 out of 5 stars.
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Flexible Workplace

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This position offers flexible work locations and hours as programers work with you to find suitable locations and hours for full time and part-time shifts
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Terrible if you exceed the requirements.

"Junior Operator - Water Services" comes in many different types, it can be for any of the 4 water services (WTP, WWTP, WD, WWC) and they may or may not tell you during the interview which one you will get.The pay was the lowest on the scale they posted, management was good at the foreman level, bad above that, typical day of work was driving around the city doing WWC or in the plant later on. The hardest part of the job was mental as dealing with human waste is not easy for someone who has never done it, and the most enjoyable part of the day was going home.When I applied I had level two certifications and five years experience, I applied for the one that has the "2-year Water Engineering Technology Diploma" as desired qualification. You might be told you will be placed according to qualifications during the interview, and later on human resources will call you with a nice sounding job (HR asked me if I could lift 50 pounds) but in the end you might be put to clean the sewers for a few months (two man job required to bring down a 180 pound auger down the basement stairs multiple times a day). You should really inquire about this and get it in writing if possible, it seems the supervisors can still change their mind prior to your start date and you will not find out until your very first day at work. Take four weeks off work before starting this position, the reason being the first two weeks are classroom training.They started me in WWC and it went from bad to worse there, until the opportunity came up I applied internally to the WTP. To my surprise they actually gave me - 

Pros

Benefits and pension

Cons

Nightshift.
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Insights into City of Calgary

Based on 108 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Fair pay for job

Good Pay, Bad mental

Pay and hours good, management makes you question why you are here. Would recommend as a good paying job, that lets you have good time off. Most great people.
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No stress and pressure. Not every but most of the co-workers are easy to get along with.

Over all, its a nice environment to work. Pays you way well enough compare that that of out side companies. There will always be a jerk in a work place anywhere you go, but you can hardly meet them in the city. Benefits are awesome too! I am lucky to get selected last year to work with the City.

Pros

Its hardly somebody to pressure you on how you do your job.

Cons

In the winter season, where i work woth the SNIC, we only have a 3 days work in a week.
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Trading mental health for money

Working for 911 as a calltaker is a stressful position. You work two 12 hour days and then two 12 hours nights. It is very difficult to maintain work life balance, burnout is common, turnover is high and the number of people off on sickness and accident is one of the highest in the city.A level of roboticism and detachment is necessary to be successful long term working 12 hour shifts in this position. You will find yourself occasionally having to make the decision between what would be most helpful or compassionate for the customer and making a decision that will keep your job and the boss happy. They are not always the same.

Pros

Money and benefits

Cons

Long hours, burnout, work life balance
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Enjoyable, good comradery

They had very good training with trainers with years of operating the equipment they were training me to operate. They begin every shift with a meeting & paperwork with where we are working, vehicle we are operating & employs on our crew.

Pros

Work Boot allowance. Free gloves, safety glasses hardhats. 3 & 4 day work weeks 9.5 & 12hr shifts.hardhat

Cons

Step system takes 2yrs to reach full benefits & pay.
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Amazing culture and Great Pay

Working for the City of Calgary definitely has clear benefits like culture and lots of room to advance. I’ve encountered individuals that have been with the company for 15 years with over 15 roles.

Pros

Hybrid available, supportive management, lots of learning opportunities
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Work was hard but paid good

Definitely would recommend this job to anyone that can deal with hard work and long days, with a good payout at the end. With good benefits. Just be ready to work
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Awesome

If you ever get the opportunity to work here your experience will be great! Foremen and Supervisors started where you will start. Just a great work enviroment!

Pros

Wage&Benefits

Cons

Working outside at 40 below
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Honestly can be soul crushing to work in the city if you have ambition.

Pay is average, but you have so many deductions for everything that it really is alot less than private sector. Great place to be if you mess up alot. Union grabs alot of your paycheque and from my experience when you need them they don't really do anything. You are represented if you get in trouble, but even then they just go along with HR and your supervisor in any situation (who are actually very fair, at least in my experience). I really believe the city would be better off and more efficient if not for the union sillyness.

Pros

benefits, pension plan, unlimited sick days pretty much

Cons

No reward for good work, only get scolded for your mistakes, No one really cares (and it shows), Alot of well known terrible to work with coworkers but managment can't do anything-because union
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Great salary/benefits but a terrible workplace culture

The workload is insane. They still keep blaming everything on COVID but I've heard it has been crazy like that long before. Our team is well-known for its incredibly high turnover. Everyone wants to leave as soon as they realize what they got themselves into. Leaders do not seem interested in finding out how they can support their people and make things better so people want to stay. People are forced to accept that the crazy workload and the lack of support are the norms. Showing resistance only means weakness so people are scared to voice their concerns. Most of them eventually leave sooner or later. I've heard that it is the same in some other departments. I have nothing positive to say about working for the City of Calgary very sadly.

Pros

I need to make a living so only the salary and benefits is what's keeping me here

Cons

Heavy workload, not enough staff, lousy training, lack of support, supervisors/leaders not caring about the effect of the work conditions on staff
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Good

Good place to work. Good pay good. Benefits. Nothing to complain about.Nothing to complain about. Fun environment. Challenging work. No regrets at all.
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Productive and fun place to work

The City of Calgary offers much more than a competitive salary. City employees enjoy full benefit plans, pension plans, flexible work schedules, and challenging work. Benefit plans include dental and extended health care coverage for you and your family. Plans cover prescription drugs, vision care, life and disability insurance, and paramedical practitioners.​
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Very positive

The City of Calgary offers much more than a competitive salary. City employees enjoy full benefit plans, pension plans, flexible work schedules, and challenging work. Benefit plans include dental and extended health care coverage for you and your family. Plans cover prescription drugs, vision care, life and disability insurance, and paramedical practitioners.​
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Overall pretty good

The city is a pretty good employer. Paid well and the pension is nice, I am not a fan of unions but in a big work place it has its benefits. There is a lot of management and some of them could be replaced by a rock, but that stuff happens everywhere. I would recommend giving the city a shot if given the chance.
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Great!

Good work life balance, decent pay and room to move up if you take initiative. Lots of coasters.... workers who barely do enough to get by and earn a paycheck.I had a pretty good experience here. Treated very well and had opportunity!

Pros

Benefits, pension, work schedule 4 day work week

Cons

Some bad apples
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Overall good place to work

Lots of work on a variety of small and large equipment, trucks, buses and if you can pass the entrance exam you could become a electromechanic and fix the C trains

Pros

Good pay and benefits, pension, paid sick days, 4x10hrs, 3x12 hrs weekend shifts

Cons

Shift work, midnights, weekends, evenings, takes a few years on average to get mon - thurs day shift
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Relaxed and no stress place to work

Union based. Advancement is primarily based on senority and not how hard you work. Vacation days are also allotted by senority; don't pick popular dates to take off. No political stress. Do your job and you'll be fine. Salary is high compared to private sector. Great organization to work for.

Pros

Salary, compressed work week, schedule, benefits

Cons

Advancement, vacation dates
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No job security, everything depends on the budget

Suitable job for students and people looking part time work. This position does not get the benefits other government employees receive. Wage is not great either

Pros

Part time

Cons

Poor managment
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Your job satisfaction really depends on your leader's mgmt style/competence

If you get into a good team, it's golden. If not, there can be very traumatizing, back-biting, dysfunctional behaviours to deal with from either bosses, coworkers or both. The policies for respectful workplace and the like, exist... the trouble is that in some groups, they are not enforced. There are sweetheart deals for some staff but not for others. It is stressful that some situations are not fair, makes you feel vulnerable and that is unproductive. Some mgmt should not be in their positions due to no education or life experience for the responsibility. They tend to hire leaders from within the ranks of staff and then don't require them to seek further education. If you get a leader who has integrity, cares and is true to his/her word, then you will thrive and enjoy your career. It's unfortunate, but the "good" leaders are few and far between. Just when you think you have the worst leader... and get a different job, you find out that this one is even worse. The benefits are ok, not super. I like that there's a pension. I have benefitted from working from home since the pandemic. The best thing is the ability to move around by applying for different positions. Hopefully, you can find something/someone to your liking. I am a technology worker, indoors, working 37.5 hours/wk. There are flexible work options and now Telework options.

Pros

Telework/working from home, flexible work schedules, pension, stat hol

Cons

Few good leaders/bosses. Weak union. Very weak HR dept.
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Slow paced

No strong leadership. People pay more attention to office politics.Good work-life balance.Passive-agressive attitude.Good benefits, defined benefit pension.
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Overall rating

Based on 442 reviews

Ratings by category

4.1 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture

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