City of Calgary Employee Review
Tough job, great room
311 is front line for all business units within the City of Calgary. Calls range from property tax to sewer backup and bylaw complaints. The calls can be both frustrating and fulfilling. As tough as the job is, the people working there are great and the management allows a lot of flexibility with scheduling and understands how mentally trying it can be sometimes. I appreciate the 4 day work week, the pay and management.
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A typical day at work: face to face processing of various payments for: admissions, program registrations, bookings and rentals as well as facilitate financial transactions, prepare bank deposits and complete cash reconciliations. Administrate: program registrations, facility bookings, fee assistance, employee fitness passes and personal training package purchases Respond to customer inquiries, requests and complaints regarding Centre services.