City of Brampton Employee Review

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Call center
Customer Service Associate (Current Employee) –  Brampton, ON18 April 2013
Successfully facilitate training sessions on new SOP’s, for new and existing employees Facilitate in-class training on city applications Complete on the job training for new employees on call centre procedures, customer service delivery and response and dispatch Create and assemble new hire packages and assist in new hire process Provide internal employees with benefit information and enrolment Assist with benefit provider transition Respond, assess and dispatch customer inquires Received Customer Service Excellence Award by providing exceptional customer service through inbound call centre
Received Team Contributor Award for Quality Assurance Excellence and accurate data entry
Pros
benefits
Cons
stressful
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experience
Asst. Project Coordinator (Former Employee) –  Brampton19 April 2018
I am so thankful for this experience and am glad that i had the opportunity to work there at such a young age. I would highly recommend youth to work here and gain this experience.
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The work place is a clam environment
DECK SUPERVISOR (Current Employee) –  Brampton, ON18 April 2018
Recommend it to any one looking for a good first. This job has taught me a lot. One bing how to deal with customers and how to get the job done in a fast and timely manner .
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Overall rating

4.1
Based on 183 reviews
581
454
340
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Ratings by category

4.1Work/Life Balance
3.6Salary/Benefits
3.7Job Security/Advancement
3.8Management
4.0Culture

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