City of Abbotsford Employee Reviews for Customer Service Representative

I worked for the City of Abbotsford in a variety of positions, I was always encouraged to learn new skills. I worked full time and there was never a dull moment. I worked in Recreation and the most difficult part was difficult customers. The most enjoyable part was seeing children excel in what ever activity they were participating in.

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Fun

Customer Service Representative (Former Employee) - Abbotsford, BC - 14 January 2019

this was a simple work environment, giving you the opportunity for a flexible schedule and exposure to children if you are interested in any sort of child care routes for a future career

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Insights into City of Abbotsford

Based on 10 survey responses

What people like

Clear sense of purpose
Feeling of personal appreciation
Supportive environment

Areas for improvement

Fair pay for job
Ability to meet personal goals

Heavy at the top.

Customer Service Representative (Current Employee) - Abbotsford, BC - 14 February 2018

If you are not liked by mgmt you will not excel or get any future training even if you are good at your job. it seems that people get hired because they may know someone. Managers have been known to scout out their own employees that they want. Not an equitable employer. Saw a post where a pro was Birthday lunches? Not sure who you worked for but thats news to me. 35 hour work weeks in Administration and 40 hrs at the works yard.

Pros

None

Cons

Major politics, inexperienced managers, terrible benefits and union is almost extinct.

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Productive, fast-paced fun place to work

Customer Service Representative (Former Employee) - Abbotsford, BC - 17 March 2017

Positive thinking, encouragement, support, hard working, valued team. A fun place to work! I pushed myself to learn new things and challenge myself in ways I never thought I would.