City of Abbotsford
Work wellbeing score is 71 out of 100
3.6 out of 5 stars.
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City of Abbotsford Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative4 reviews
Canada4 reviews

Ratings by category

3.5Work-life balance

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Found 4 reviews matching the searchSee all 34 reviews

customer service and customer care is top of mind. Respectful workplace.

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I worked for the City of Abbotsford in a variety of positions, I was always encouraged to learn new skills. I worked full time and there was never a dull moment. I worked in Recreation and the most difficult part was difficult customers. The most enjoyable part was seeing children excel in what ever activity they were participating in.
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this was a simple work environment, giving you the opportunity for a flexible schedule and exposure to children if you are interested in any sort of child care routes for a future career
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Insights into City of Abbotsford

Based on 10 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Supportive environment
Areas for improvement
  • Fair pay for job
  • Ability to meet personal goals

Heavy at the top.

If you are not liked by mgmt you will not excel or get any future training even if you are good at your job. it seems that people get hired because they may know someone. Managers have been known to scout out their own employees that they want. Not an equitable employer. Saw a post where a pro was Birthday lunches? Not sure who you worked for but thats news to me. 35 hour work weeks in Administration and 40 hrs at the works yard.




Major politics, inexperienced managers, terrible benefits and union is almost extinct.
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Productive, fast-paced fun place to work

Positive thinking, encouragement, support, hard working, valued team. A fun place to work! I pushed myself to learn new things and challenge myself in ways I never thought I would.


birthday lunches
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Customer Service Representative at City of Abbotsford

Estimated salary
$25.38 per hour

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Overall rating

Based on 34 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture

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