Sales Customer Service (Former Employee) – Ottawa, ON – 11 April 2018
It was very nice experience for me to deal with customers. Representatives usually work in an office setting, sharing a large room with other employees. As a result, the work area can be crowded and noisy. Some workers may be under pressure to answer a designated number of calls while supervisors monitor them for quality assurance. In addition, the work can sometimes be stressful when they have to interact with difficult or irate customers.
CSA (Former Employee) – New Minas, NS – 10 April 2018
I was happy working here. I followed procedures to do tasks required of the night shift. I would clean the floors all food and coffee equipment. I would serve customers with good manners and efficiency. I was responsible to record fuel amounts and report at a particular time in the morning. The hardest part of the job was picking up the duties of the evening shift and making sure the store was ready for the next shift.