It can be quite stressful at times, and overwhelming. Just got to breathe throughout the whole process and you will survive. Customers can be demanding at times, you just really need to be patient and listen attentively to your customer. If they have been wronged in the past it's our job to make it better. The customers are quite honestly the best part. You get to meet all kinds of people and hear their stories. Management, on the other hand, doesn't seem to care about your wellbeing, however, this is just my personal experience.
Overall, great people, good job, just a very busy place.