Cineplex Employee Reviews

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Decent place to work, horrible management
Cast Member (Former Employee) –  Ottawa, ON18 September 2018
The hours are okay, but since there's so many cast members be prepared to work maybe one or two shifts a week. The management is awful, they will chastise their employees in front of co-workers, and in my specific case, they didn't pay me for three months, and when the issue was brought up to them, they didn't take it seriously. As for benefits; free movies are cool, the discounts on food is nice, the pay is minimum wage and the work is simple and easy so overall it's worth it. I just would be cautious about the management.
Pros
Discounts, Free movies
Cons
Bad management, few hours
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Not worth the free movies
Sales Associate (Former Employee) –  Sault Ste. Marie, ON17 September 2018
Cineplex Management was as bad as it could possibly be, horrible hours and terrible approach to employees. If one manager didn't like you for reasons that a child would find dumb, you had no chance of getting hours or cross trained. Hours would range from 4 - 8 a week if you got lucky. management wouldn't listen i you asked for more hours or days off. Training was handed very poorly and would often throw you into the job knowing nothing. switching shifts was very difficult and management would not try to help you. Free movie were an amazing plus but with the rest of the job being terrible you couldn't enjoy them.
Pros
free movies
Cons
everything else
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Parfait emploi étudiant
Coordonnateur bilingue du service aux invités (Current Employee) –  Montréal, QC16 September 2018
Journée de travail typique
Les invités contactent pour des remboursements ou partager leurs expériences durant leur dernières visites (souvent négatives)
Ce que vous avez appris
Travailler ensemble à distance avec des collègues basés dans une différente province
Culture du lieu de travail
La porte ouverte, flexible, travail à distance
L'aspect le plus difficile de votre poste
S'adapter et se positionner dans les pieds de l'invité lorsque cela concerne une plainte.
L'aspect le plus agréable de votre poste
Avoir la flexibilité de l'horaire. Les disponibilités doivent être envoyées à chaque semaine.
Pros
Films Gratuits
Cons
Salaire
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great company culture
Food Operations Manager (Former Employee) –  Montréal, QC14 September 2018
Company has a strong corporate culture. Very professional. Salaries are not the best, but its a good start to launch your career. The Cineplex teams are very well put together.
Pros
Great atmosphere
Cons
Salary
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Environnement de travail désorganisé
Cast Member (Former Employee) –  Cineplex Laval14 September 2018
Une journée de travail typique au cinplex est qu'on doit toujours s'adapter à chaque journée, car on retrouve tout le temps des complications.
Pros
Facilité pour prendre congé
Cons
désorganisé
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Flexible and Fun workplace
Customer Representative (Former Employee) –  Toronto, ON12 September 2018
-flexible hours
-free movie passes
-great coworkers and management usually
-not consistent hours
-no benefits
-minimum wage (plus tips)
-able to learn other areas within Cineplex (food runner, bartender, waiter, etc).
-shifts are usually in the evening and 6 hours, but can volunteer to work 12 hour shifts
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Very siloed and lack of strategic focus
Manager (Current Employee) –  Toronto12 September 2018
Need to change senior management. Focused on the wrong things. The kiosks at the theatre are not user friendly and the mobile app needs to be totally rebuilt.
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fun but stressful
Concession Worker (Former Employee) –  Calgary, AB10 September 2018
Cineplex was one of my favorite jobs!!! the only thing that sucks is standing for a long period of time :/ i made soooo many friends too. hardest part of the job was dealing with angry customers probably, but people that you work with always got ur backk!
Pros
Free small popcorn, free pop
Cons
standing long hours, kinda boring when nobody is there
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Great Starting Job
Part Time cast worker (Former Employee) –  Bowmanville, ON10 September 2018
Everyone was very friendly and there was definitely a group dynamic to working there, felt like part of a team. A great job if you're looking for a starter job but ALSO a great place to work regardless of experience.
Pros
Free Movies
Cons
Some days were slow and not busy
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Overall enjoyable experience
Customer Service Associate/Cast Member (Former Employee) –  Windsor, ON10 September 2018
I worked there for a few years. THe benefits were better then most jobs 1 great perk being free movies. The staff I worked with was amazing and ive continue to have a friendship with my former coworkers. Overall its a great plae to work.
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Good place
cast member (Current Employee) –  Cornwall, ON7 September 2018
Cineplex is a very welcoming and comfortable place for a first part-time job experience. The training is very well done and the workers and management are very helpful.
Pros
Free movies
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its okay
Supervisor (Current Employee) –  Vancouver, BC5 September 2018
The management is good and everyone is nice but there's a lot of work to do and they don't pay us enough. As a supervisor, you have so much more responsibilities than a regular cast member and you only get paid 0.25 more. You can't get a raise so you stay at the same wage forever unless you get promoted. A lot of guests will yell at you because of the expensive food.
Pros
it's silent once everyone is in their theatre watching their movie
Cons
there's mice in every theatre
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Pros and Cons
THEATRE MANAGER (Current Employee) –  Ontario3 September 2018
It's a great company to advance from part time cast member to management. It's excellent for those who need a flexible schedule, but those who prefer a static schedule will not enjoy.
Head Office frequently promotes new products or changes with little time to incorporate or train with.
Pros
Benefits, Paid Vacation, Unlimited Free Movies, Flexible schedule
Cons
Late hours, different work hours every week, company is VERY tight on spending
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Good hours
Various positions (Former Employee) –  Coquitlam, BC31 August 2018
Fun flexible work place, lots of people to cover shifts if anything were to happen and very helpful peers/managment... only downfall can be the late hours.
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Easy, Fun, and Amazingly Flexable
Team Lead Supervisor (Current Employee) –  Sydney, NS31 August 2018
As a first job, there are few other choices that are as satisyfing as Cineplex. Relatively simple tasks and high pace keep everyone on their toes. Young workforce makes for an easy transition for first time workers. Clear, concise, and adhered-to policies make Cineplex feel very professional and well-oiled. And a completely digital and weekly scheduling platform allow for an amazingly flexible schedule that is perfect for students in high school or college/university. I balanced my job at Cineplex, my schooling, and two year round volunteer jobs for 4 years with little to no problems. Highly recommend as a first job. As long term employment, there is definitely room to move upwards, but it can take a while, and required attentiveness and devotion. Do NOT recommend staying in the front line as a career path.
Pros
Free Movies, Vibrant work environment and service, Amazing Flexability
Cons
Entry-level, Retail/Service, Minimum Wage
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Worst Company
Cast Member (Former Employee) –  Toronto, ON31 August 2018
Absolute worst job experience of my life. Still fine for a first job & flexable hours. Closing shifts are very late so its hard with school, but I managed.
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Very busy and experience providing workplace
Cast member (Current Employee) –  Hamilton, ON29 August 2018
Serving guests and providing them with good service in a timely manor. being a quick learner and being able to multi-task during busy moments through the day. management is very respectful and accepting of availability adjustments. extremely healthy workplace. hardest part is how busy the days can become.
Pros
discounts on food, free movies
Cons
none
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A good place for entry level employment
CAST LEADER (Current Employee) –  Etobicoke, ON27 August 2018
Cineplex is a good place for anyone who's looking to work for the first time, as they provide flexibility if you ever need to change your availability, However, there is a guideline your availability must meet (Friday evenings, Saturday and Sunday all, Tuesday nights/one additional weeknight) for you to receive shifts, but a talk with management can also help if your availability can't meet all these requirements. Crowds and busy days are a constant thing you will see on busy nights, especially with new movies opening on Friday nights, so you must be able to work in a busy and fast-paced environment. You will also be interacting with a lot of people at once, from guests, cast leaders, managers and fellow cast members. There are many opportunities for advancement, such as cross-training on different units, as well as promotions to Cast Leader, Cast Trainer, Teller, Manager, etc. Free movies are also a pro with the cast passes you can ask for every 2 weeks (you allowed to ask for one pass per pay cheque). Lousy guests and dismissive management teams can make shifts difficult, but you also learned essential skills, such as team work, communication, and organization.
Pros
Free movies, free drinks (if applicable), employee discount on food (if applicable)
Cons
Odd hours, especially late hours
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fun and exciting people t work with
Cast Member (Former Employee) –  Saint John, NB27 August 2018
it was good and i had a great time with shift availability. the work mates can be a bit picky though. great perks with free movies. not enough pay for amount of work
Pros
free movies
Cons
long closing
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Not enough hours
Cast Member (Former Employee) –  Barrie, ON26 August 2018
I would arrive at work, chance into my work attire & start or take over for another employee. Would work cashier for ticket & food purchases. Greet Customer, give advise of movies I've seen, direct customers to their proper movie theater
Clean the theater after movie showings
Pros
close to home
Cons
no hours
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Overall rating

3.7
Based on 991 reviews
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Ratings by category

3.8Work/Life Balance
2.9Salary/Benefits
3.3Job Security/Advancement
3.4Management
3.7Culture