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3.7 out of 5 stars.
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Cineplex Careers and Employment

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
    Media & Communication


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Arts & Entertainment

75 jobs


Salary estimated from 118 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.5K reviews and is evolving.


Cast Member in Ottawa, ON
on 14 June 2021
Fun job for students
Working as a cast member is really fun and a amazing first job for students. Cineplex is a fast paced environment however, in between movies there's a lot of down time which is when you have to prepare for the next rush. Your uniform will be tucked black dress or jean pants, black belt which has to be visible, a cineplex polo and hat which you only get one of unless you lose it, a name tag.You'll most likely start off as concession then depending on your performance and how much you impress the managers will be trained in other areas. Concession is pretty much the heart of Cineplex and this is where everyone comes to buy tickets, food and drinks so it gets really busy. Concession is a lot of multi tasking from warming and refilling butter pumps to popping more and more popcorn. Cleaning, replenishing inventory such as ice, cups, bags, drinks, seeds, candies,,, helping guests is the general gist of concession. During the dead hours you should keep track of how many guests will be arriving for the next showing so instead of standing around you can be preparing. Not being prepared with theres 50 people waiting in the line is not something you want to experience and not having popcorn in your popper and having to wait 5 mintues for more is traumatizing. The busyness is pretty volatile the concession stand can go from dead to packed with long lines in a matter of a hour. Especially for new releases it's not surprising for their to be huge line ups every time a new movie is about to start... It can be easily compared to a flash flood so you always have to be ready for those rushes. Most cast members don't have room for promotions but there's still alot of experience and training you can receive from working in different positions. You could be promoted to Cast Leader if you show exemplary work ethic but you would really only receive more responsibility, a blue shirt instead of navy and 50 cent pay upgrade. I would imagine that you could use your time at cineplex in combination with post secondary education to get position in corporate Cineplex or a managerial spot if you post the time in.Slacking can result in your fellow co workers hating you so always be productive. Since if the aforementioned rushes can start quickly and if you're not prepared you and the other people at the concession stand will get slowed down. Slow service will cause the guests to get upset so you and your fellow co workers will get hostility. Most of the cast members are highschool or post secondary students which makes it easier for you to connect with your co workers. I would say there are friend groups within Cineplex but as long as you're not lazy and or a mean person you'll probably get along with everyone. On the contrary if you do get on someone's bad side there will most likely be toxicity and smack talking. Moral of what I'm saying is be a good person and spread positivity amongst your co workers. Also another reason to be nice to your co workers is that you can pick up alot of shifts if you're tight with everyone. Cast Members usually ask people they know if they want to pick up a shift before asking on the message board. 30 mintue breaks during dead hours while movies are playing which is usually 1-2pm if you're opening shift or 7-8pm if you're closing. You could also choose to go on a break if you see that the next showings are pretty much empty. There are alot of different areas you can get trained in but my personal favorite is floor since you get to move around the whole Cineplex freely instead of standing for hours in one area. Floor team is responsible for the maintenance of the Cineplex so you pretty much clean up after movies, clean bathrooms, change garbage etc. Which sounds bad but you notice quick that its better than standing at concession getting mobbed by guests. But don't get it twisted it can be busy for Floor People since if you're not cleaning the theatres fast enough you'll be behind schedule and people walking into a dirty theatre will complain which will get you a talking from the managers. Some other sectors are Outakes (Cooking food), Xscape ( Arcade), Birthdays ( Kids birthdays), Treasurer ( Counting money).
Cast Member in Chinook, AB
on 8 June 2021
Fun high school job
Great part time job for school, however if you're looking to make money you'll definitely need another job other than this one. Issue with that being schedules come out weekly making it very difficult to balance life and other jobs with a week by week schedule. Barely any benefits other than discounted food on shift and free movies for yourself.
Usher in Windsor, ON
on 27 May 2021
Was an amazing place to work
was an amazing experience for close to seven years. made great friends and our management team was fantastic! I experienced more than I could have ever imagined. management was incredibly helpful, always hands-on and always their to support you. The job was more fun than most could imagine.
Cineplex Cast Member in Newmarket, ON
on 20 May 2021
Amazing Beginner Job
Being a Cineplex associate (even if you can only work part-time as anything other than management) is the perfect job to give fresh students in high school a taste of work experience in a variety of low-skilled jobs such as basic service, cleaning, cooking, maintenance and merchandising.I'm not sure about the others but the Cineplex in Newmarket promoted within very easily but would get transfers other locations if possible.
Cast Member in b.c
on 15 May 2021
can be a fun environment
lots of lazy co-workers who drag the team down during busy times and managment don’t do anything about it.managment are just very inconsistent and seemed like they just pick random days to act like a manager

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Questions and answers

People have asked 118 questions about working at Cineplex. See the answers, explore popular topics, and discover unique insights from Cineplex employees.

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Interview insights

Insights from 346 Indeed users who have interviewed with Cineplex within the last 5 years.
Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

Did a group interview. We were first put into pairs and we had to introduce the other person. Name, hobbies, favourite movie, interesting facts, etc. Then we answered questions in small groups. Why are movie goers called guests, what are some traits of a good employee, what would you improve within the theatre. Very casual and friendly.

Shared on 31 January 2020

They asked the group a few things about ourselves, our favourite movies, and how we would provide good service to guests.

Shared on 25 October 2019

Scenario questions

Shared on 4 January 2019
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