Cineplex Careers and Employment

When i started at cineplex before the pandemic, it was genuinely a great job. The hours were good, i had great coworkers, and while managment could have been better it was certainly an improvement on previous jobs. However when they opened back after the pandemic most of that changed. They now will understaff shifts even if the have enough employees available in what i can only assume is an attempt to make back the money lost while shut down. Managment became a lot worse about communicating with the employees and quite often we were told about changes the day of. I was often stuck doing the work of 2-3 people whenever i was scheduled, and getting more than 10 hours a week was rare. Overall it is no longer a place i would recommend working

Cast Member in Hamilton, ON

on 21 June 2022

Fun and fast-paced, working in teams

This is a good job to have while in high school or college/uni. Pay is minimum wage. Pros: -Tons of employees so trading/picking up shifts is a breeze-Part time work, flexible schedule (as long as you were available 1 weekend evening)-Management was fair-Co-workers became friends outside of work-Perks include free movies (you plus 1 every paycheck), cast movie screenings, concession discounts, summer events/trips for cast members-Cross-training to different areas gives you a ton of different work experience-The culture was very team-orientated and everyone would work together to make sure we got out at the end of the night as quick as possible-Shift flies by when you're busy-Tuition assistance was $500 a semester if you worked a certain amount of hours and kept up a good average (I think around 75)-There are higher positions to move up to like Treasurer or SupervisorCons:-Minimum wage with no increase-Team leaders received $0.10 more per hour & had way more responsibility-Customer complaints can be stressful (but mgmt will come to assist if you need)-Late nights. When you're scheduled to close concession area the end time is variable. Floor closers have to be there until the last movie gets out.-Wearing those hats.

Cast Member in Toronto, ON

on 14 June 2022

Pretty good first job

Good first job, you learn a lot. It can be fast-paced and a bit stressful, but overall pretty good place to work. They have a good discount and other benefits.

Cineplex Technician in Yarmouth, NS

on 14 June 2022

Unless you are serving popcorn...

It's probably best to not apply. The managers hardly even know why you are there in the first place and they don't seem to be doing anything other than client relations.

Cast Member in Saskatoon, SK

on 12 June 2022

Good starter job, no room for advancement

When I say good starter job, I mean many younger people get hired. So it's all the same age range, and most of the time, if you're older you won't get the time of day. You get some training, but usually as soon as they finish basic training, you're thrown to the wolves. When I was hired, my group didn't get training. We were put onto the floor or cash register with no experience or help. It was trainees training trainees.They may say that the wages are competitive but they're not. You'll be stuck at minimum wage the entire time you're there until minimum goes up again. Management (at least in my theatre) was horrible.Acting like sterotypical high schoolers, very cliquey and if you do anything wrong they'll gossip about you. Won't even hide the rude looks they give you.Some of the mangers were perfectly fine, and I got along with them all. But with some of my other co-workers left because of this. And many of my coworkers were high schoolers. The managers even talk behind other managers backs.You'll be expected to stay after close (even past when you're scheduled til) to close everything. One night I got out at 1:30 because it was just myself an Outtakes person closing concession because they refused to call someone in to help me. They are constantly understaffed but also overstaffed. I worked opening morning of Multi Verse of Maddess by myself in Concession, nobody came to help me until the end of the rush. And the horrifying thing is that this is normal. Half the time they don't even follow health guidelines, and panic when the Health Inspectors come in to do checks. If you decide to apply, even after reading this, I wish you the best of luck. And to anyone that doesn't, it's probably for the best.

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Interview insights

Insights from 785 Indeed users who have interviewed with Cineplex within the last 5 years.

Favourable experience

Interview is easy

Process takes about a day or two

Interview questions

Dans tes mots, décris-moi ce qu'est un bon service à la clientèle.

Shared on 9 September 2021

Did a group interview. We were first put into pairs and we had to introduce the other person. Name, hobbies, favourite movie, interesting facts, etc. Then we answered questions in small groups. Why are movie goers called guests, what are some traits of a good employee, what would you improve within the theatre. Very casual and friendly.

Shared on 31 January 2020

They asked the group a few things about ourselves, our favourite movies, and how we would provide good service to guests.

Shared on 25 October 2019

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