Hi, this is Tara Cassady, Senior Vice President of Client Services. I'm glad to hear you learned so much during your time at Cielo. I know that it's fast-paced and demanding at times, but the reward of helping those candidates find jobs is so worth it! I am confident you had an impact on many lives.
Hi, this is Tara Cassady, Senior Vice President of Client Services. I admit that we hit the ground running quickly when bringing on new employees, or even when transitioning positions. There are always people and resources available, though, to guide you through each process and help you achieve success in your role. I'm disappointed to hear that was not your experience and welcome the opportunity to discuss. Please contact me any time at email@example.com or 262-439-1428.
Hi, this is Tara Cassady, SVP of Client Services for the Americas. I'm disappointed to hear that you had such a poor experience working at Cielo. When an account transitions, we do everything we can to find positions internally for our employees. If you would like to discuss your personal experience, please contact me at firstname.lastname@example.org or 262-439-1428.
Thank you for taking the time to post. The Impression Center is a busy team and we appreciate the volume of calls our specialists handle every day! The star rating you provided indicates that you had a less-than-positive experience at Cielo and I'm disappointed to see that. Positive or negative, it is always helpful to know what drove your opinion of your experience. If you have any specific feedback you would like to provide about your time here, please don't hesitate to reach out to me, Marissa Geist, Managing Director - Americas at email@example.com.
Posted on behalf of Marissa Geist, Managing Director for the Americas
I love to hear that you’re enjoying working at Cielo, but I am disappointed to hear you don’t see opportunity for growth. Depending on what your goals are, there are many different career paths available for people who want to grow with this organization. With our new models and expanding specialty groups, there are more options than ever for seasoned TACs. You may not find the path that suits you, but I hope you’ll consider having a conversation with your leader or your People & Culture Business Partner to understand what’s out there in terms of opportunities. I am always happy to talk as well. My door’s always open. Please stop in any time or contact me at firstname.lastname@example.org.
Hi, this is Marissa Geist, Managing Director for the Americas. I’m glad to hear that you were able to enjoy the flexibility Cielo offers. It’s definitely a huge benefit to working here. What I’m disappointed to read, though, is that you left because of lack of opportunity for mobility. We almost always have open positions available to our employees and as long as you’ve been in your current position for at least nine months and have manager approval, you can apply. I will ask to make sure these opportunities are shared more proactively with the IS team. Although you’ve already left Cielo, I welcome the opportunity to discuss your experience. Please contact me at email@example.com. Thank you and best of luck.
Thank you for taking the time to leave a review. I’m glad that your time with Cielo was positive and that you found value in our flexible work options. Flexing and changing with the client environments can be challenging to work through, and I am guessing that last comment was a direct result of managing through that change! Team members often listed as one of the “pros” of working here, so I am glad to hear you had a good experience. Best of luck in your future endeavors. Thank you!
Thank you for sharing your honest thoughts and feelings. It sounds like the work and your manager are positives for you here, but you’re not a huge fan of the open concept. We designed those spaces to be more collaborative, but I can understand how that may feel a little close when you can see your coworkers all day.
As far as the corporate environment, that is something to talk about with your manager. I do, as I hope all the leaders do, want to know feedback on your thoughts and experiences with change, our workplace and our environment. Change comes for a variety of reasons here, and sometimes at a pace that is challenging. We do our best to balance, but we can always improve. You mention that you are a former employee, but the review reads like you are still with Cielo. If you are still with us, I encourage you to talk to your manager on ways we can improve. I would welcome the opportunity for a one-on-one meeting to learn more about your concerns and work together on possible solutions. Please contact me at firstname.lastname@example.org or come by to see me.
Thank you for sharing your thoughts. I’m glad to hear that you’re having fun at work!
At Cielo, we expect leaders to lead by example. To create value, trust and respect in the workplace, everyone – especially leaders -- need to do what they say they will do. If that’s not happening, I’d like to hear more about it. My door is always open!
Thank you for sharing your employee experience. It’s always nice to read a review that is infused with passion, excitement and enthusiasm for Cielo! It sounds like you took charge of your personal development and owned your future at Cielo.
Your comments about leaving due to management concern me. I hate to have a committed team member feel the need to leave when they love the company. I recognize that the speed of productivity and pace of change at Cielo is often overwhelming. That said, I do hope you shared this feedback prior to leaving, so we can continue to address the challenges as employee feedback, like yours, helps us move closer to achieving that right balance for everyone. If you have more feedback to share, please contact me at Marissa.email@example.com.
Thank you for taking the time to share.
You're right that taking ownership of your success now is sure to set you up for success! We pride ourselves on the training and professional development opportunities we offer our employees, and are so glad you’ve taken advantage of them. As far as account transitions go, when openings are available, we do our best to place Cielo employees into those positions, and to keep the team informed along the way. Thank you for taking the time to share your experience at Cielo!
We love to hear that you work with such a supportive team - thank you for sharing. We do consistently review our compensation and benefits packages to ensure that we remain competitive in the indstury, and will continue to do so.
We appreciate your review, and are so glad to hear that you have had a positive work experience. Please consider reviewing the open opportunities posted on Cielo's internal career portal.
Thanks so much for your enthusiastic posting! We're thrilled to hear you have had such a great experience working as a remote employee for Cielo.
Having the ability to work from home is a benefit that many of our employees enjoy, and we're so glad to hear that you had that opportunity. We know that our remote employees do not get as may chances to visit the headquarters offices as they should, and we are currently working to build that into our onboarding practices. Headquarters employees want to interact with our remote employees, too!
Thank you for sharing your feedback about working at Cielo! We pride ourselves on the training and professional development opportunities we offer our employees and are glad to hear you have leveraged them to succeed in your career.
Thank you for taking the time to share about your work experience at Cielo. We agree that our people – like you! – make this a great place to work!
Cielo is definitely a fast-paced environment - one that gives all of our employees the opportunity to constantly grow in their career. Thank you for taking the time to post your positive feedback!
We're so glad to hear you had a great experience working for Cielo. Having the ability to work remotely is certainly a benefit that many employees enjoy as part of our flexible work environment. RPO is certainly a dynamic industry, which gives all of us the opportunity to learn a lot and work witth a lot of great people. Thank you for your dedication!
Thank you so much for your thorough, enthusiastic review. It's employees like you who make Cielo a great place to work. In terms of the bonus structure, it is new this year - we encourage you to connect with your leader or with your HR Business Partner for further clarification.