CIBC
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CIBC Customer Service Representative hourly salaries in Canada

Job Title
Location
8% Above national average
Salary estimated from 14 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: March 18, 2021

Job openings matching Customer Service Representative in CIBC

  1. Canmore, AB
    You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Customer Service Representative, whether it’s…
    2 days ago
  2. Surrey, BC
    You’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs.
    2 days ago
  3. Fredericton, NB
    Even though this role is a remote position - the expectation is that you must be able to attend your primary CIBC location ( Fredericton ) within two hours upon…
    28 days ago
  4. Campbell River, BC
    You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Customer Service Representative, whether it’s…
    30+ days ago
See all jobs matching Customer Service Representative in CIBC
Reviews about Pay & benefits for Customer Service Representative at CIBC
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Good job lots of pressure for sales
Good job, nice work environment. Nice work life balance. Never take the job home with you. Lots of pressure to sell products to people even if they don’t need them.
Pros
Great hours and benefits
Cons
Sales pressure and low pay when I was there
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not a long time job
if you need fast cash and not planing to take on a long term job this is for you, the job is very demanding and you don’t get recognized enough, they undermine your stress and make you feel bad if you don’t meet up all the statistics which are insane if you still have to provide excellent customer service. I think they should review their management and change their vision from sales oriented to customer satisfaction oriented .
Pros
good benefits
Cons
very demanding, a lot of sales and statistics to follow and reach, no hard bonuses and management isn’t care oriented
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High level of staff turn over
Due to the low hourly pay for CSR's, they can not maintain employees in this position. As well they do not often have full time positions forcing their staff to take other part time work. The benefits, however, are very good, regardless if you are full or part time.
Pros
Advancement if you want to train for the positions
Cons
very poor pay, not a living wage for British Columbia
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More CIBC Customer Service salaries

4 salaries reported
3 salaries reported

How much does a Customer Service Representative make at CIBC in Canada?

Average CIBC Customer Service Representative hourly pay in Canada is approximately $17.19, which is 8% above the national average.
Salary information comes from 80 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.