Financial Service Representative (Current Employee) – Aurora, ON – 13 January 2019
Excellent people around you, will enjoy the job if one has passion to help others, good managerial team with very supportive attitude. will learn how to deal with people of different background. low pay
Senior Financial Services Representative (Current Employee) – Toronto, ON – 17 September 2018
I would say I've learnt a lot working for CIBC and I've worked with some fantastic people but the overall experience for working for this bank would be something I would want to progress from. The retail management and sales culture is not encouraging and I feel like the amount of work that is put in for this position really does not justify the salary that is paid. I've come from previous positions in management and I can't imagine becoming a manager with this bank.
Colleagues & clients
Too many things to do, mentally exhausting, too fouces on sales
IT Project Manager (Current Employee) – Toronto, ON – 22 October 2018
CIBC is on par with other financial institutions, in terms of work, culture and compensation. Being on the IT side of the company afforded a more lax work environment than the traditional banking departments. It is a great place to grow your career.
Lots of internal job postings, employee stock plan, good benefits, decent compensation, good HQ location, bonus
Monotonous work, downfalls of big corporate structure/company
Financial Services Representative (Current Employee) – Prince George, BC – 8 September 2018
Great culture, benefits, and team orientation. High paced sales environment though, and only the strong will survive. Weekly targets are high and strict, and coupled the admin duties it will be stresstul to hit them. The wage is low, but you are working for a career, not a high salary at lower levels. The work required to advance will leave you stressed and tired.
Fraud Loss Prevention Analyst (Former Employee) – Toronto, ON – 23 September 2018
during my days at CIBC i remember that the management was helpful and supportive. We had training for any programs that were rolled out. The downside to this job was the rotating shifts and the long hours on the phone with disgruntled customers, because they couldn't use their card or that there was charges on their account.
Working for CIBC has been a real pleasure. The work I did was dynamic, and I learned a great deal about retail banking, all retail credit products including mortgages, I learned retail banking industry laws and regulations.
The work place culture was great, we had competitions, challenges, food, drinks, and end-of-year dinner, and fun activities outside of work.
The hardest part I would say would be working in a fast paced environment, although you get used to that quite quickly.
The fun part in my day-to-day would be my colleagues, they were young, interesting, helpful, candid, and from all backgrounds.
QA Analyst (Former Employee) – Toronto, ON – 29 October 2018
Great staff and helpful CIBC is on par with other financial institutions, in terms of work, culture and compensation. Being on the IT side of the company afforded a more lax work environment than the traditional banking departments. It is a great place to grow your career.
Assistant Branch Manager (Former Employee) – High River, AB – 23 April 2018
I would give caution to anyone thinking of working in the banking industry as I was part of the management team you are paid salary and not paid any extra for staying late and helping others balance there tills or anything that upper management requires of you. many people working in the banking industry are stuck feeling unhappy and unfulfilled. As far as the pay goes it was decent but not at all worth the stress. the most enjoyable part of the job was my ability to move forward within the company. this is a face paced industry if you cannot keep up you will be left behind. working for Cibc has taught me many things and helped me move on and change my career completely, I would never go back and change anything.
Mortgage processing officer (Former Employee) – Scarborough, ON – 15 August 2018
People were pretty friendly but I felt it was a bit difficult to advance there. I was nice that there were different cultures and background of people so it made it interesting. Work hours and life were pretty flexible at first but they eventually got stricter and was not lenient after my last year there at CIBC. If you like banking and sitting at a desk all day it is a decent place to work otherwise I don't really recommend this place to everyone.
Senior Financial Advisor (Current Employee) – Toronto, ON – 28 December 2018
Culture is changing over the last 2 years or so. Many people are leaving CIBC because the opportunities are better outside of CIBC. They have made many changes to the compensation. There is to much competing responsibilities that they ask of you that is not realistic unless you want to sacrifice quality.
Financial Service Associate (Former Employee) – Toronto, ON – 28 December 2018
Learned a lot about retail banking and some investment banking. The people are quite friendly and I was lucky to meet some great people that made it a great place to work. Some managers were great, others not as much.
Call Center Specialist (Former Employee) – Vancouver, BC – 10 September 2018
CIBC has been moved to Toronto. Salary is too low. Management was not helpful to find job for employee .It's unionized but benefit is good.I tried to apply at the branch but the management was not very helpful to assist employee in finding job across CIBC
No assistance in finding a job when company moved to toronto
Financial Services Representative (Former Employee) – Toronto, ON – 22 May 2018
Good benefits Clear routine reviews of goals and what is required to achieve them Decent pay with the ability to make more on commission Managers are great and work hard to make you succeed Terrible work life balance when your seniority is low
Benefits, pay, great management, career growth opportunities
Financial Service Representative (Current Employee) – Newmarket, ON – 12 April 2018
To be honest great company to work for as the pay is modest(not competitive) depending on your role and the benefits are decent (only 80% max). Working at a branch as an FSR the job and responsibility are definitely not worth the pay.
You could end up opening the branch, accounting for tellers, prep for 5-7 meetings a day, find your own leads, schedule your own appointments, close the deals and complete hundreds of documents in between. It’s a lot of work load to manage especially when the software applications are a mess. Commission pay is low.
Unfortunately most managers have little macro/micro economic understandings or sales experience. Almost branched are understaffed.
Training needs to occur off site. The virtual training program doesn’t enforce hands on learning, nor hold management accountable for a new hires progress. It’s a poorly designed practice. Needs restructuring.
Depending as where your branch is located it can either technological suck or it’s awesome. The more north you go the less budget the copy puts forward to resign it. Sadly.