Benefits are good, pay is better than competitors. Can be very fast paced. Certain quotas are expected to be metManagement is not the greatest for telephone banking sector.

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very stressful and under paid.

Financial Service Representative (Former Employee) - Richmond, BC - 18 May 2022

It’s very stressful to work as FSR in the branch. It always short of people and high turnover rate. With no teller branch, advisor will need to stand in the lobby helping out with transactions. At the same time, need to have meetings to meet targets.

Pros

With medical benefit

Cons

Stressful and long hours

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Insights into CIBC

Based on 182 survey responses

What people like

Ability to learn new things
Inclusive work environment

Areas for improvement

General feeling of work happiness
Sense of belonging
Fair pay for job

Good place to work overall, high staff turnovers

Financial Services Representative (Former Employee) - Ottawa, ON - 17 May 2022

Good place to work for the most part. High staff and management turnover. Good benefits. As with most financial institutions high sales expectations.

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Expect to be overworked and underpaid.

Senior Financial Advisor (Current Employee) - GTA West. - 11 May 2022

The bank is in cost cutting mode. Every single year without fail (7 yrs & counting) they "tweak" your compensation...... and not to your benefit. Don't expect work-life balance in branch life. They say they value their employees but they really don't.

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Stressful workplace but you learn alot

Financial Service Representative (Former Employee) - Montréal, QC - 4 May 2022

The job is stressful and demanding, management micromanages and changes your schedule as they wish. Benefits are great though! Salary is also ok depending on your position.

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Productive

Customer Service Representative (Current Employee) - Fredericton, NB - 21 April 2022

The activities are easy to perform, schedules are very respectful of your times off, they are very flexible and they pay is good compared to similar job positions on other companies. The only con I see is that most of the time is back to back, which can cause some customers to be very angry at waiting times. This is something that is being tried to change by bringing more workers.

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Flexible and easy job

Mobile investment consultant (Current Employee) - British Columbia - 20 April 2022

Its ok for someone who likes cold calling and get paid based on deals you close joint with FSR.Sometimes it gets boring when you have no clients or invites.

Pros

Flexibility pay ok

Cons

Low skills

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Meritocracy at its finest

Financial Advisor (Current Employee) - Vancouver, BC - 9 April 2022

CIBC is a good place to get your foot in the door in the baking industry with a competitive salary and standard benefits you'd expect. Focus on sales is incredible considering the company eliminated variable compensation structure. Be prepared for a lot of planning, redundant meetings and the occasional happy client.

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Fine place to work

EFT support (Former Employee) - 5650 Yonge st - 4 April 2022

It's okay, it all depends on who your manager is. if they are decent you will have an enjoyable job. If not be a great experience. good pay and benefits though.

Pros

Fine job

Cons

can go wrong if bad manager

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Poor experience. Low pay.

Manager (Former Employee) - Vancouver, BC - 4 April 2022

Bad people management. No support. Unrealistic expectations. Putting people against each other. Toxic work environment. LOW WAGE. Recognizing people without appreciating they’re hard work. The only reward for good work is more work.

Pros

Work from home

Cons

Basically a sweatshop. Low wages. No career advancement.

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Jobs at CIBC

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Toronto, ON

30+ days ago

High Turnover

Fund Accountant (Current Employee) - Toronto, ON - 2 April 2022

Turnover too high, everyone is busy, training is provided. But everyone busy, hard to ask find someone to answer questions. Working hours are too long, and salary is low.

Pros

People are nice

Cons

Long hours

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productive

Software Developer (Current Employee) - Toronto, ON - 27 March 2022

this company one of the best that i have worked before and the pay rate is pretty good and need to negotiations when you spoke to your recruiters apart of that everything is good

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Poor management

Digital Consultant (Current Employee) - Toronto, ON - 27 March 2022

Some great team members who are knowledgeble about the platforms and are efficient colleaugues.Terrible product directors who neglect and have little to no vision or strategy on the future of the platform other than BAU and government mandates.Many parts of platform are tied up in vendor products that limit and prevent new tech from being implemented.Top level management do not value employees whatsoever and turnover is massive. They refuse to increase salaries to be competitive and raises are miniscule.Day by day is fine, working within office and teams is much better than the old stale office environment, however it remains to be seen if wfh will continue.Lots of senior managers and directorswho are incompetent and try to pass their work off onto other teams.

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Started off good

Business Support Officer (Former Employee) - Scarborough Milner Ave - 26 March 2022

It started off a good opportunity but did not last long. Pay is terrible and they make sure you know your job is not safe. Everything is based on productivity.

Pros

Work from home

Cons

Horrible managers

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Associated Financial advisor

Associated Financial advisor (Former Employee) - Vaughan, ON - 19 March 2022

The new work structure does not make any sense. Don’t work at CIBC.low pay and high expectations. Never end. If you want to work for bank, select other FI instead.

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Good place to work

Product manager (Former Employee) - Toronto, ON - 17 March 2022

Good place to work. Good management and colleagues. Good benefits. Ability to work from home(many roles). Profit sharing, RRSP Matching. Would recommend.

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Cibc

Credit Counselor (Former Employee) - Toronto, ON - 12 March 2022

No work life balance. Worked for cibc 10 years when I decided to have a family. They no longer would be flexible or made it impossible for you to advance as they don’t offer good hours for any working parent or caregiver.The management in Client Account Management is one of the worst in the bank. A lot of nepotism and discrimination. They say they want to be inclusive but does not treat employees fairly based off of race, age, gender, family status, etc. the list goes on.The pay is the lowest among the competitors. Cost of inflation goes up you get a 10 dollar a cheque raise which is laughable when you have been working there over a decade.

Pros

Security once you in you can stay

Cons

No work life balance. Zero flexibility.

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Environnement diversifié avec des gens compétents

Analyste de crédit (Current Employee) - Montréal, QC - 8 March 2022

Bonne culture d'entreprise, rénumération standard mais les avantages sociaux et bancaire son excellent

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Cobc is a great company to start financial incustry career

CSR - Customer Service Representative (Current Employee) - Toronto, ON - 2 March 2022

I love the environmemt of cibcPeople are nice great management, pay and benefits are greatLots of advantage to grow up in the companyLearn a lot for financial world in CIBC

Pros

Benefits

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Nice place to work if you have a good manager

Financial Service Representative (Current Employee) - Kitchener, ON - 1 March 2022

Cibc is one of the best banks which can help you grow along the time. The management is really good although it depends on your manager but employees are underpaid.

Pros

Management

Cons

Pay scale

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Good place to start career and gain bank experience

Customer Service Representative (Current Employee) - Toronto, ON - 22 February 2022

Overall good place to start career and get your foot in the door. Great bank benefits. Health benefits. Unionized. Good bonuses. Diversity. But the back to back calls is very stressful. Managers are on you about time management. You cant be away from your desk for more than 2 minutes. I have friends who work for other banks that dont have this problem. The raises arent the greatest.

Pros

Bank benefits such as no fees for bank accounts, or credit cards. Meet new people. SOME managers are cool. Bonuses are always good. Benefits.

Cons

Schedule based on seniority, Pay doesn’t increase by much. Back to back calls. If you’re away from your desk, for more than 2 mins, they’re already hunting you down.

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