CIBC Management reviews
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Great place to grow and develop as a young professional; works with very notable, high profile, and reputable Canadian clients . Very team-oriented culture. Management open and very approachable — both with respect to day-to-day operations and with to long-term growth initiatives.
Work atmosphere is great, co-workers were great to work with willing to help. The help desk was a knowledgeable staff and helped as best they could. clients were great. Management understands that you have an outside life and is willing to work aroundcommements.th
Profit sharing, health benefits
Upset clients, can be stressful
I enjoyed a 23 year career with CIBC and held various titles. Very happy. Wonderful people, good Management overall. Made great memories. Entry level employees have lots of room to advance. The firm believes in their employees’ Development.?
Room to grow- lots to learn
Can be stressful at times. Not for the timid
CIBC has been the worst place to work at. Especially their department called Client Account Management (CAM) at 750 Lawerence W. Extreme Favouritism and not a single team building activity. Managers and higher management go out together after work, so if you ever feel that you're being treated unfairly, no point in speaking out because "NO ONE CARES". They will find something wrong against you sooner or later, so if you are not in their good books, then it doesn't matter how you perform. You will always be treated unfairly. Managers have no team skill, they promote people who they like and it has nothing to do with your performance. The worst corporate culture ever. This is for CAM department only, not sure about other places.
Benefits, unpaid vacation days
Worst Management, Toxic Culture
You are just a number to drive sales...they don't care if you have covid or anything else...tick the boxes...makes sure the bs metrics add up. If you like micromanagement..you'll love CIBC.
Pure focus on numbers and profits - work overtime without getting paid and top down culture with managers telling you what to do without any support or assistance.
Previous management was good and previously they had better work life balance
Long hours, demanding managers that don’t care about you or basic human rights like treating people well.
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Everything is based on targets and you're not looked as a person with feelings. They make you work like robots by making 20 calls per hour and then want you to bring a personal touch to each call and do everything perfectly. Micromanagement to the core and even washroom breaks are being monitored and they will call you out on everything from washroom breaks to any personal break you take for yourself.
Too much focus on targets
Stay away from CIBC. TWO-faced sneaky managers. You never know where you stand until they let you go. People are weeping as they fire them! No compassion or warning EVER. WORST EXECUTIVE Management
Work there was good, however if you were trying to advance the management team will start to not provide help even give you bad advice. If you enjoy doing the same thing everyday and getting yelled at by customers who think you stole their money then this call center is your place.
Corp-speak is that CIBC no longer has managers, only leaders. However, leaders are notoriously rare; managers are ubiquitous. I had one leader in the years I worked there; all the rest were managers. Just one example of the difference. The leader to whom I referred would stop, no matter how busy he/she was to ask, and meant it, how are you doing? Can I help? Managers only stop to berate; leaders stop because they care.Hypocrisy. It is said that CIBC cares for its clients, deeply. However ‘caring’ only extends to how many $$ you are worth. For example, the time one must spend to help elderly people who are confused, persons who are angry or the time to input data about POAs and estates (and other such necessary work) is not countable in the numbers BECAUSE THEY DO NOT MAKE REVENUE. The longer a manager has been away from the computer-driven work-life being done by those they say they are leading, the further their knowledge deficit grows. Their narrowed knowledge then allows them to justify piling up workloads on the basis of alleged scientific metrics. And their bonuses and much higher wages encourage them as managers, not leaders.
benefits: once you retire, if you or your spouse get critically ill or die before retirement
Many managers, few leaders.
I had worked with CIBC for close to 6 years. All this time thinking that this was the best place to work and grow. I slowly started realizing just how cheap and unfair this company is. Working at the call center was stressful as it is. So, i moved to the branch a year later. Branch was no good either. With DVP's changing all the time, and new policies coming in place every other month, it was a lot to keep up with. Because of rising expenses, the company decided to kick a lot of people, took control of basic branch expenses, took away the coffee that was being serves to the customers. If a customer came in asking for water, we would have to run to the manager asking for a cup, as they would hide it in their drawers and lock them away. Customer are not people for the big banks they are just numbers. This would be same for all banks just that the intensity of selling things would be different. As sad as it is, people think that working for a bank would be a privilege but in reality it felt nothing less than working as a car salesman to me. We were practically forced to sell sell and re-sell to the same customers if needed. The basic trend is to offer the customer a credit card, once they overuse the card, offer the customer a line of credit. If the customer overuses the line of credit, then offer them a loan. This is a good enough tactic to anchor the customer to that particular bank. Why would you switch banks if you think your bank is doing so much for you.About work ethics and being respected at workplace, dont keep your expectation high. Even if you get a good manager, - more...
Benefits, mostly helpful co-workers and reliable support staff over the phone. salary, paid and unpaid vacation
Unpaid long hours to finish outstanding work, worst management, car salesman like feel, lack of freedom and creativity and many more already mentioned.
Fifty fifty on the overall work culture as it depends on the team you join. Your skills don't matter at all when it comes to progressing, only who likes you or not. If you don't speak up against anything that is going wrong, you are deemed an excellent employee. Most managers have no clue what people management is. Good for internships, nothing else in IT department. Everything is outsourced to vendors. No real learning or work.
Work life balance
Pay for entry level is good (approx 40,000/year) but you are dealing with constant micromanagement down to the literal words you say and everything is numerically tracked. If you are a high performing rep then you will get a bigger bonus at the end of the year but it doesn't outweigh potentially carrying your entire team - if you work harder and are successful, your only reward is more calls. Management is very target-oriented and the constant pressure to hit your targets can be very stressful. Meanwhile you are dealing with clients on the phone all day who are sometimes friendly, but usually totally indifferent and sometimes extremely hostile. Overall, I would recommend working here for a year if you need the money as the pay is quite good, but don't waste away years here. I was promoted to another department with lower call volumes as a result of high performance, and I'll never forget what my cubicle mate who has been in the main telephone banking queue said to me: "Good for you for getting out of this." I think that it a pretty accurate summary of what you should aim for at this job: get in, get paid, but whatever you do don't stay too long.
Financial advisor at a branch - the worst job I've ever had in my life. intense pressure, micro-management, low pay, constantly being asked to do additional activity and meaningless tasks which prevent ability to provide client advice, impossible targets, archaic disparate internal systems that impede ability to deliver client solutions, mediocre management, always short-staffed.
Management very poor, co workers made to cry and so stressed they can’t sleep. , only worried about bottom line. Does not back employees. Say they are client focused , not true. All about the numbers and how many calls you make and meetings you get . High stress environment. Not One person likes working here all want to move onto something better. Wages are much lower then anywhere else. Don’t waste your time working at CIBC. Wait for a better job!
The co workers and clients !!
Stress, management, no help, all about bottom line