CIBC Employee Reviews for Mortgage Specialist
Mortgage Specialist22 reviews
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Great place to grow and develop as a young professional; works with very notable, high profile, and reputable Canadian clients . Very team-oriented culture. Management open and very approachable — both with respect to day-to-day operations and with to long-term growth initiatives.
In my Opinion CIBC is not a work place I would recommend to anyone that values their mental health. There is way too much of stress and even more politics within the company ; you only get promoted based on who you know or how much you do for management whenever they ask. God forbid you have an opinion or stand up for anyone or do/say anything that is correct but not what they want to hear, they will find a way to get rid of you. Kindly note that this is my experience with this company and my honest opinion.
I wouldn't know where to start. The back office is absolutely by far the worst. Imagine a system that doesn't work from a technology stand point, and that acts as a disincentive for collaboration and sales. Have it? Great, you almost understand the daily pain of being a CIBC employee. Management is disorganised, business units do not cooperate, in fact they compete for sales targets. After 8 months or so, I asked for vacation for a honey moon, my boss fired me a week later with severance; with the explanation that her team didn't take vacations until they make a million.... so I'm not exactly sure how anyone got time off. That said the mandatory counselling and free cab ride home was cool.
I really like my experiences at CIBC, it gave me a chance to learn how to work independantly, i tought there lack of support to succeed in my department, but it's still ok because i learned to be more efficiant. I made a lots of mistakes and learned a lots from it.
The compensation is good but the work load is too much and there is no work life balance. Management does not really listen to employees much they take suggestions in one ear and out the other. I find they are lacking on the most updated technology. But there is always job security especially the department I work in, even if you go on a short secondment you can always guarantee your job back.
Working at CIBC was very busy but structured. Every morning there were team meetings to overview the days workload. There are many opportunities to switch departments and advance in the career, which is nice. Hardest aspect of the job was outdated systems, on occasion it would be lagged by up to 6 hours, given the usage, but otherwise would lag 1-2 hours which is still unacceptable in the back office mortgage department. Enjoyed the job other than the outdated / slow system.
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Great Bank to work for: Managers are always looking for ways to help their team excel and progress. Seasoned Colleagues are always available to help the greener ones. Hardest part in this position is the hardest part in any new position. A lot of info in a short period of time, but the support from colleagues and partners make it a seamless transition. The most enjoyable part of the day is leaving your family at home, only to spend 8 hours with your family at work. it truly makes you wonder where all the time went.
Working with Realtors, Builders, Branch staff etc to obtain new mortgage clients. I learned a new computer program used to submit mortgage applications. Management was very supportive. Mortgage Specialists worked from home with some access to branch office space. 100% commission could prove to be challenging if you did not budget properly or if there was a lull in the market. CIBC's computer systems were somewhat dated . Enjoyed the customer contact and helping clients realize their dreams.
Everything was wonderful, until they changed the management and management had no clue of the job to be done. Cibc has no sympathy for those with children and never take responsibility for their own actions and mistakes. I would never recommend cibc to those that want to work in the banking insdustry, employees are not important the profits are.
Management does not know the responsibilities of employees***
To work in Mortgage department one has to have a global background of the general situation at a time and good projections for the future in accordance with the fluctuation of the ongoing markets. I faced a very particular issue, for instance I had a call from an attorney asking why the bank is taking him to court. After debating the issue with my superior who had no answer to such query I , personally took the initiative asking the attorney for his personal phone number in order to follow up with the legal department to take action. On the other hand, the happy moments were among the team who can do sales more than the other as a matter of joking in our assignment.
enjoyable, teamwork, challenge, achievement.
telephone banking mortgages of CIBC located in 100 University Ave, Toronto. currently working as mortgage servicing specialist. Good position in terms of getting into the company, but expected turnover rate of this position by management itself is 1-2 years where even managements are actually encourage to move to different areas of the organization. not a job that we will enjoy day to day as it is eventually customer contact center but good place to find a better position within firm
encourage to move within firm to different position
internal competition only is still very high