CIBC Employee Reviews for Financial Representative in Montréal, QC
Financial Representative22 reviews
Montréal, QC22 reviews
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Perfect place to learn customer service, banking products and computer-systems. However, manager is prone to micro-manage and lots of stress due to high volume of call and rush. Hardest part of job - to keep up with targets as not all clients were satisfied. Most enjoyable part of job - salary and benefits
This company will work you like a slave. I know at least 3 people who had to take time off from work because of mental breakdowns caused by unreasonable expectations.
unreasonable expectations, can't even take a minute to breathe
• Build a solid relationship with customers by providing them the best service and helping them to achieve their goals and needs. • Take accountability for issue resolution in a timely manner and using all available tools to create a path to resolution, clearly communicating next steps and timeframes to customers
Working for CIBC has been a real pleasure. The work I did was dynamic, and I learned a great deal about retail banking, all retail credit products including mortgages, I learned retail banking industry laws and regulations. The work place culture was great, we had competitions, challenges, food, drinks, and end-of-year dinner, and fun activities outside of work. The hardest part I would say would be working in a fast paced environment, although you get used to that quite quickly. The fun part in my day-to-day would be my colleagues, they were young, interesting, helpful, candid, and from all backgrounds.
Benefits, work environment, fun activities
Depends on your role in the bank, almost most jobs are sales related. Very high pressure. As for management, it can be a hit and miss, depending on your luck. Overall, despite for fighting clients between co-workers, they work more as a team and service quality is good.
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Financial Representative positions, in Montréal, QC
Meeting with clients and learning about their financial goal requiring one to adapt and find solutions to their problems. Cold calling for appointments as well as dealing with walk ins and attempting to solve the clients problems. Daily management mentoring and coaching on approaching clients and how to reveal a need and a solution. Learning the fundamentals of the financial world involving investments, credit and mortgages. Fun work environment with engaging individuals.
I worked at CIBC full-time Pros Excellent company to work with Cons too much pressure for getting new Mortgages Advice to Management Think like Mortgage agent Pros Good people, and for the most part, a good work environment. Cons Too much red tape and processes that it becomes detrimental to getting any work done. Growth is slow. Pros Everyone is incredibly supportive, performance management is real, there is opportunity for visibility to senior management. Cons Can be very slow, a lot of red tape involved, promotion policy is very vague, poor clarity on what all the opportunities are and how to get them Advice to Management Dont wait for perfection before promoting. You are losing great talent because of your extreme conservatism
I enjoy working at CIBC. Just like every job there are pros and cons. One of the pros is that the management team is very easy going and is extremely understanding and helpful. Cons include a lot of rules. For example my office can't print anymore papers? I can't save documents to my computer, I'm forced to email them to myself everyday. Everything is calculated by the minute, wether you are on the phone, off the phone, in the bathroom, getting water, its all calculated in percentages.
Long Hours Learned a lot about the Banking industry and Financial products Management was ok, some we're better at helping their employees more than others but all in all good group of people. Made a lot of friends and coworkers, friendly environment.
If you like a dynamic, professional environment you're going to like to work in the office of a bank. I was working long hours but learning alot and meeting great people. the benefits were amazing especially dental.
working hours, stress