CIBC Employee Reviews for Customer Service Representative in North York, ON
Customer Service Representative6 reviews
North York, ON6 reviews
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-Great place to work, rewarding occupation and manageable work/life balance -Help clients with day to day banking needs as well as promoting products and services -Maintain security measures at all times while working within cash delegations
- Great learning experience, good pay for part-time position, great benefits, however will be staying back for an hour or more after closing because the company does not use the newest technology for CSRs - One of the managers were great, other did not seem to know what they were doing - Sometimes workplace culture was not exactly followed as employees were speaking in their own languages to communicate with each other
benefits, free lunches
staying back after hours
Working as a Teller was great to learn the ins and outs of daily banking and gives you opportunities to learn and grow into the banking business. CIBC is heavily involved with the community, corporate culture is great. Management is fair. easiest part of the job is performing banking transactions, hardest part is dealing with difficult customers
lots of growth and development opportunities
sometimes not enough work hours
Call centre environment, with variety of inquiries while continual learning. Best part of job are my colleagues. Hardest part of job is time pressed to take more calls to improve number of calls per hour.
Employee Share program and days off when branches are closed.
Stats, can't just look at numbers when providing quality service!
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Customer Service Representative positions, in North York, ON
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