CIBC
Happiness score is 60 out of 100
3.8 out of 5 stars.
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CIBC Employee Reviews for Customer Service Representative in Montréal, QC

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if you need fast cash and not planing to take on a long term job this is for you, the job is very demanding and you don’t get recognized enough, they undermine your stress and make you feel bad if you don’t meet up all the statistics which are insane if you still have to provide excellent customer service. I think they should review their management and change their vision from sales oriented to customer satisfaction oriented .
Pros
good benefits
Cons
very demanding, a lot of sales and statistics to follow and reach, no hard bonuses and management isn’t care oriented
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at work we would laugh,I like to work with them,we all got along,i also like my clients,i learned a lot working at the bank
Cons
i was doing everything there
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taking high volume of calls learned about financial field great environment and sociability nothing hard just patients and understanding of clients coming to work at a positive environment
Pros
benefits and salary
Cons
if sick not excepting doctors notes
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There would ofton be numerous parties an organized events to departments that exceed all quotes as a reward for accomplishing our goals.
Pros
There was always overtime for extra money
Cons
shift schedules
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  1. Customer Service Representative