CIBC Employee Review

Temp. Position Inbound Agent Express Cue

5.0

18 February 2021

Inbound Banking Customer Agent (Former Employee) - Toronto, ON

* Great training team, management fair, friendly and caring.* Weekly reviews, great information, great training tools involved with self learning, training class.

Ratings by category

5.0Work/Life Balance

3.0Salary/Benefits

5.0Job security/advancement

4.0Management

4.0Culture

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Similar reviews

1.0

14 October 2020

Same role

Sales pressure. Politics.

CSR - Customer Service Representative (Former Employee) - Calgary, AB

Unprofessional behaviour of manager. You’re treated well when you suck up to the managers. Manager rude to and in front of clients. Even some csr’s show pouty faces to clients but no one is there to correct the behaviour. Colleagues act like they’re your friends but they backstab you the minute your back is turned to them. Partisan behaviour.

Pros

Some Benefits

Cons

Fast paced. Low pay. High stress.

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4.0

18 September 2020

Same role

Good job lots of pressure for sales

Customer Service Representative (Former Employee) - Vegreville, AB

Good job, nice work environment. Nice work life balance. Never take the job home with you. Lots of pressure to sell products to people even if they don’t need them.

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Great hours and benefits

Cons

Sales pressure and low pay when I was there

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5.0

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Same location

Great place to work

Enterprise Incident Manager (Current Employee) - Toronto, ON

Love imperial bank- I think I can retire here.Great culture, great work ethics, great banking products for employees.Supportive managers to Executive Vice Presidents

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Work culture

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