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CIBC
Happiness score is 60 out of 100Average
3.8 out of 5 stars.
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CIBC

CIBC Employee Review
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Great Place To Work

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Ratings by category

4.0Work/Life Balance
4.0Salary/Benefits
5.0Job security/advancement
3.0Management
5.0Culture
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Wonderful people to work for if you enjoy working sith the public

The only down fall to CIBC is they can not guarantee hours. 15 hours won't pay many bills no matter what the pay is. They really are a wonderful company to work for.

Pros

Constant training and encourgememt

Cons

Not enough hours
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Disappointing

The experience was a let-down, after being built-up. You either get the world, or the door. Depends on your co-workers, just like a lot of places. If things are done right from the start, everyone succeeds.

Pros

Benefits & perks if they keep you on.

Cons

Lack of proper training and time to learn the job.
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Productif

Environnement du travail est formidable j’ai travaillé avec plusieurs collègues que jai beaucoup apprécié de travailler avec.

Pros

Évolution professionnelle et expérience magnifique

Cons

N/B
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Overall rating

3.8

Based on 3,474 reviews
5
1.2K
4
1.2K
3
685
2
196
1
219

Ratings by category

3.7Work/Life Balance
3.5Salary/Benefits
3.5Job security/advancement
3.5Management
3.6Culture

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