CIBC
3.8 out of 5 stars.
Get weekly updates, new jobs, and reviews
CIBC Employee Review

Great Place to Start

3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
10 April 2020
CIBC is a great place to start in the financial services industry. Company consists of many individuals who are established in the industry. CIBC fosters growth and provides great opportunities for those who want to make a presence in the financial services industry
Ratings by category
3.0Work/Life Balance
3.0Salary/Benefits
3.0Job security/advancement
3.0Management
4.0Culture
Was this review helpful?
Similar reviews
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
21 April 2021
Same role
Sr. Customer Service Representative (Former Employee) - Kenora, ON
Work atmosphere is great, co-workers were great to work with willing to help. The help desk was a knowledgeable staff and helped as best they could. clients were great. Management understands that you have an outside life and is willing to work aroundcommements.th
Pros
Profit sharing, health benefits
Cons
Upset clients, can be stressful
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
21 August 2020
Same role
Full Time- Senior Customer Service Representative (Current Employee) - BC
I have been working at CIBC for 2 years now and i’m yet to find a single person who is happy working for this financial institution, except the managers who i’m sure are the only ones who get paid fairly and don’t get treated badly like the rest of us. I am a Senior CSR and was promised by my managers that i would be promoted to an FSR role once a position in the branch is available within a month. Its now been 2 months, the position is available but the manager just stopped talking to me about it and refuses to hire anyone at all. They lose atleast one teller every month but refuse to hire anymore and keep blaming each other for that. If you work at CIBC you’ll hear the term “Hiring freeze” a lot which is their excuse for never hiring frontline staff. The biggest CIBC branches run with with 1 or max 2 tellers during the day and these poor tellers get nothing more than $16/hr. If in case they start hiring, they hire the worst people who don’t speak english at all. I’m not sure how they communicate during interviews. This is the worst bank in every aspect. Save yourself the trouble and find a job at another bank.
Cons
Very low salary, bad work environment, low & incompetent staff, unhelpful managers.
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
1 March 2021
Same location
Credit Counsellor (Former Employee) - North York, ON
CIBC has been the worst place to work at. Especially their department called Client Account Management (CAM) at 750 Lawerence W. Extreme Favouritism and not a single team building activity. Managers and higher management go out together after work, so if you ever feel that you're being treated unfairly, no point in speaking out because "NO ONE CARES". They will find something wrong against you sooner or later, so if you are not in their good books, then it doesn't matter how you perform. You will always be treated unfairly. Managers have no team skill, they promote people who they like and it has nothing to do with your performance. The worst corporate culture ever. This is for CAM department only, not sure about other places.
Pros
Benefits, unpaid vacation days
Cons
Worst Management, Toxic Culture
Was this review helpful?
  1. Great Place to Start