CIBC Employee Review
good work place , good team felt like a family and is very fun .
it was very hard because some customers weren't happy and wouldn't be very polite over the phone . I learned a lot how to guide customers and to keep them calm and to understand their needs and help solving their problems . At the end of the day ,I am happy with my work because I resolved their issues and manage to keep our customers and they are also happy with the service I provide .
Ratings by category
Free lunches, free coffee coupons, gifts
management doesn't accept the given schedule