Typical day involves entering to a disorganized and understaffed workplace; answer never-ending phone calls, try to source new business, exceed multiple sales targets, deal with walk-in clientele. Management usually consumed with private calls where they relay targets met/ hypothecated to upper management despite computer systems which do this.
Culture depends on co-workers. Some are new and bright-eyed, others know the ins and outs of the business, older ones do not want to participate in ANYTHING and refuse to acclimatize to the new programs and trends.
Hardest part is lying to yourself that you're making a difference instead of the truth, which is simply selling people products because it makes money for... THE BANK! Also, there's very little job security in your role as there are constant 'improvements' and program changes which can render you obsolete.
Most enjoyable? Being able to reinforce basic HR principles by leaving at then end of each day, and taking your allotted lunch breaks- much to the surprize of management. Also, paycheck.
It crushes your soul a little bit everyday