Great place to grow and develop as a young professional; works with very notable, high profile, and reputable Canadian clients . Very team-oriented culture. Management open and very approachable — both with respect to day-to-day operations and with to long-term growth initiatives.

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Nice place to work

Credit Card Specialist (Current Employee) - Fredericton, NB - 12 May 2022

Fast pace environment. Some calls can be stressful, but overall, it is a nice job. Paid training and plenty opportunities to grow. Opportunity of work from home.

Pros

Work from home

Cons

Long hours

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Expect to be overworked and underpaid.

Senior Financial Advisor (Current Employee) - GTA West. - 11 May 2022

The bank is in cost cutting mode. Every single year without fail (7 yrs & counting) they "tweak" your compensation...... and not to your benefit. Don't expect work-life balance in branch life. They say they value their employees but they really don't.

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Good for New Grads

Customer Service Representative (Former Employee) - Richmond, BC - 9 May 2022

Good company to start your career with. Many internal advancement opportunities. Sometimes dealing with difficult customers can be tough, but overall a good place for work.

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Fun place to work

CSR - Customer Service Representative (Former Employee) - Hamilton, ON - 9 May 2022

Cibc is a great place to meet new friends Managers are great to work with Training is well done and maintained Would consider going back if pay was better

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Average Workplace

Associate (Former Employee) - London, ON - 7 May 2022

A typical day at CIBC retail banking would include customer interactions, sales, group meetings. It was a great entry level role, and it build my interpersonal skills.

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Mixed bag

Technical Writer (Contract) (Former Employee) - Toronto, ON - 5 May 2022

It's hard to paint a clear picture of such a large company when you only have experience in one department. Some employees were nice and others were hypocritical. I found it very right-wing. Lots of contradictions and cliques.

Pros

Consultants are well paid

Cons

Long hours, distant colleagues, never knew when I was going to get renewed. All talk and no action

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CIBC great

Associate (Current Employee) - Calgary, AB - 4 May 2022

Really enjoy the culture in the wealth division, day depends on the book, laid back, smart co workers, lots to learn if you pay attention and ask questions

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Productive fast-paced work environment

Customer Service Representative/ Sales agent (Former Employee) - Mississauga, ON - 4 May 2022

It was quite a good experience working there, learnt new things & opportunity to enhance sales by meeting different people from all walks of life.The best part was seeing a smile on customer’s face when u resolved their issues amicably.

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Stressful workplace but you learn alot

Financial Service Representative (Former Employee) - Montréal, QC - 4 May 2022

The job is stressful and demanding, management micromanages and changes your schedule as they wish. Benefits are great though! Salary is also ok depending on your position.

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Jobs at CIBC

See more jobs

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Brampton, ON

6 days ago

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2 days ago

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Toronto, ON

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Good team and collaborative effort

Software Tester (Current Employee) - Toronto, ON - 4 May 2022

The team and management is good, flexible working from home and office, understanding leads and not stressing workers with tight deadlines, though target dates exist

Pros

Flexible

Cons

Pay

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I recommend it

Client Service Representative (Current Employee) - Barrie, ON - 28 April 2022

Fast faced work environment. Good opportunity for growth. Only criticism are the clients are awful but that is like most customer service jobs. You are supported well by your colleagues.

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Extremely stressful. just want 2 get out of here

Customer (Former Employee) - remote - 21 April 2022

no compassion. they try to manage your existence as if you are a machine without feelings. Doesnt matter if clients are rude and nasty, you aren't given even 5 seconds to breath between each call. Expect you to hit the floor in 1 month and meet about 20 different objectives with each costing you a meeting with your boss. Oh yeah, theres a department dedicated to listening to your calls and finding any mistake possible. Short of words, dont work here. Its unhealthy and management uses its lower rank as expendables.

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Productive

Customer Service Representative (Current Employee) - Fredericton, NB - 21 April 2022

The activities are easy to perform, schedules are very respectful of your times off, they are very flexible and they pay is good compared to similar job positions on other companies. The only con I see is that most of the time is back to back, which can cause some customers to be very angry at waiting times. This is something that is being tried to change by bringing more workers.

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Too much work for the pay. Company mainly cares about sales volume and not the people.

Mortgage Advisor (Former Employee) - Calgary, AB - 21 April 2022

Support was lackingSales targets are difficultPay isn't great Systems and processes need work as I often felt like the majority of my time was wasted.

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Psychopath mindset

Customer Service Representative (Former Employee) - Toronto, ON - 21 April 2022

You are expected to perform exwctly as a robot would and with the complete understanding that they can micromanage every aspect from the : words you say, words you dont say, go to bathroom, gasslighting constantly that its totally normal and great that you(not them) are treated like complete trash. There's no humanity here. They'll even coachyou put a clt on hold for 60 seconds to read a 3 page procedure with a bunch of if and else statements.They will have zero empathy if you "needed 10 seconds to breath". No thats not acceptable. You wont even be allowed to turn your head because they forbid you from taking any time after a call to put your notes in or perhaps correct something.Your phone rings within 3 seconds. Screw your mental health or if this is even ethical. Would they allow their own kids to work under such condition? No. They believe you are beneath them. Management is evil plain and simple.

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Flexible and easy job

Mobile investment consultant (Current Employee) - British Columbia - 20 April 2022

Its ok for someone who likes cold calling and get paid based on deals you close joint with FSR.Sometimes it gets boring when you have no clients or invites.

Pros

Flexibility pay ok

Cons

Low skills

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A corporation run like the mob

Client care case manager (Current Employee) - Toronto, ON - 20 April 2022

If you're Italian chances are you will move up the ladder quickly , don't waist a second of your life with them you deserve better the management are corrupted they use intimidation to cover up for fraud they commited horrible place to work for , thousands of extra time hours never paid employees are afraid to come forward to speak about wrong doing simply worst place to work at .

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Very stressful and no employee recognition

Customer Service Representative (Former Employee) - North York, ON - 19 April 2022

Very stressfull job and no employee recognition. The management just cares about their own score card and throw teams under the bus. Managers refer their favourites to higher positions

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Not enough pay

Bank Teller (Current Employee) - Calgary, AB - 19 April 2022

While I definitely have had days where I love my job, it seems that I'm having more and more where I don't. In my opinion, the pay isn't fair based on experience or expectations. Management focuses a lot on sales and targets, which is expected but doesn't need to be shoved down the throats of staff.

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Generally Top Class Employer but..

Business Support Officer (Former Employee) - 305 Milner Ave - 16 April 2022

This apex-corporation naturally will give you all the motivation to excel in your work but sadly as contractors they'll mostly treat you as recycled toilet paper.