Value your full time employees. Don't make them dependent for their job on others. You hired them because they are also qualified. Stop forcing them to do sales. Appreciate independent FSR too instead of appreciating all the time who is dependent on mobile consultant for meeting their day to day investment targets.
Manager was only interested in moving to the next level up himself. No help for new employees. Pressure not to complete or pay attention to training but instead make cold calls and sell. Staff, even new ones left to manage the branch by themselves. Left all complains to staff to handle then blame staff that client left. Cut backs after cut backs, increased work loads without proper compensation. I’ve heard the flock of new immigrants is helping them underpay and overload.
Be yourself. You're either a good fit for banking or you're not. Just be yourself and the interviewer will know if you're wasting your time, or if you are truly a good fit for banking.
Invest in technology and hire good people so you don't need to constantly motive them with your million-dollar "staircase."
Bad culture. inconsistent vision and massages. the norm is to compete with other CIBC branches for business rather than winning customers from competitors.