Provide more internal opportunities
Answered - Business Analyst (Former Employee) - Toronto, ON
Stop the up selling on every call just to make targets
Answered - FINANCIAL SERVICE REPRESENTATIVE (Former Employee) - Toronto, ON
To increase salary
Answered - Branch Assistant (Current Employee) - Vancouver, BC
Very difficult to say, some leave for money some leave due to high unattainable targets
Answered - Branch Manager (Former Employee) - Vaughan, ON
Answered - Financial Service Representative (Current Employee) - Toronto, ON
Stop forcing your employees to up-sell products!!!!
Answered - Senior Customer Service Rep II (Head Teller) (Former Employee) - Cold Lake, AB
I would have to suggest that the sells pressures to sell, sell, and sell would not be the number one point at the end of the day.
Yes, I understand that working at any financial industry has sells and target. This is normal, but not to be told that if you don't happen to meet that target for a month mostly do to the economy. That you will still have a job.
Answered - Financial Services Representative. (Former Employee) - Fort McMurray, AB
Focus on treating your employees like humans, not just number number number
Answered - Financial Service Representative (Current Employee) - Vancouver, BC
Better communication, and training of new hires and associates, work with them rather than belittle them and make them feel un-appreciated, it's sad as most of the upper management are friendly and easy to get along with, there is 1 Sr. Director that really makes everyone's life difficult and as a result the reason why a lot of associates are leaving
Answered - Senior Contract Manager (Current Employee) - Toronto, ON
Identify the potential leaders and nurture their growth
Answered - Test Analyst (Former Employee) - Toronto, ON