CIBC
Work wellbeing score is 68 out of 100
3.8 out of 5 stars.
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CIBC Careers and Employment

Work wellbeing

Results based on 780 responses to Indeed's work wellbeing survey.
Work wellbeing score is Average, 68 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Average

Purpose

How meaningful people find their work
Average

Satisfaction

How content people feel with the way things are at work
Average

Stress-free

How manageable people find their work stress
Below average

About the company

  • CEO
    Victor G. Dodig
    79%
    approve of Victor G. Dodig's performance
  • Founded
    1867
  • Company size
    more than 10,000
  • Revenue
    more than $12B (CAD)
  • Industry
    Banking & Lending
  • Headquarters
    Toronto, ON
  • Link
    CIBC website

CIBC is a leading and well-diversified North American financial institution committed to creating enduring value for all our stakeholders – our clients, team, communities and shareholders. We are guided by our purpose – to help make your ambition a reality, and we are activating our resources to create positive change and contribute to a more secure, equitable and sustainable future.

Across our bank and our businesses – Personal and Business Banking, Commercial Banking and Wealth Management, an...

CIBC is a leading and well-diversified North American financial institution committed to creating enduring value for all our stakeholders – our clients, team, communities and shareholders. We are guided by our purpose – to help make your ambition a reality, and we are activating our resources to create positive change and contribute to a more secure, equitable and sustainable future.

Across our bank and our businesses – Personal and Business Banking, Commercial Banking and Wealth Management, and Capital Markets – our 50,000 employees bring our purpose to life every day for our 13 million personal banking, business, public sector and institutional clients in Canada, the U.S. and around the world.

About some of the areas of our bank:

-Canadian Personal and Business Banking-

Canadian Personal and Business Banking provides personal and business clients across Canada with financial advice, services and solutions through banking centres, digital and mobile channels to help make their ambitions a reality.

-Canadian Commercial Banking and Wealth Management-

Canadian Commercial Banking and Wealth Management provides high-touch, relationship-oriented banking and wealth management services to middle-market companies, entrepreneurs and high-net-worth individuals and families across Canada, as well as asset management services to institutional investors.

-U.S. Commercial Banking and Wealth Management-

U.S. Commercial Banking and Wealth Management provides commercial banking and private wealth services across the U.S., as well as personal and small-business banking services in four U.S. Midwestern markets and focuses on middle-market and mid-corporate companies and high-net-worth individuals and families.

-Capital Markets-

Capital Markets provides integrated global markets products and services, investment banking advisory and execution, corporate banking solutions, and top-ranked research to our clients around the world. It includes Direct Financial Services which focuses on expanding CIBC’s digitally enabled capabilities to provide a cohesive set of direct banking, direct investing and innovative multi-currency payment solutions for CIBC’s clients.

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Jobs

Browse jobs by job title

Customer Service Representative

84 jobs

Salaries

Salary estimated from 6K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 4K reviews and is evolving.

3.75 out of 5 stars.20193.38 out of 5 stars.20202.91 out of 5 stars.20213.22 out of 5 stars.20223.41 out of 5 stars.2023

Reviews

Team Leader/Manager in Halifax, NS
on 27 September 2023
Good place to work in general but definitely not the best for work life balance
What is the best part of working at the company?The people i miss most who I worked with, company culture is moderate and nothing special What is the most stressful part about working at the company?You have to continuously prove your worth.What is the work environment and culture like at the company?It is not an easy job, very demanding, work life balance was a big challenge.What is a t...
Senior Business Systems Analyst in Toronto Canada
on 26 September 2023
Great place to work
I enjoyed working at Cibc. Great environment and work culture. Great benefits and work life balance. Pay is decent. Great team members and management.
Senior Business Advisor in New Westminster, BC
on 25 September 2023
No work-life balance, lots of flexibility though
Decent salary, Directors don't know the systems and there's no training so you are on your own. If you get into it from working your way up then you may do okay but if you come into from outside you will be a chicken with its head cut off.
Client Service Representative in St. Albert, AB
on 24 September 2023
Good place to work
Good benefits, vacation time, holidays off. Training program could be better. Lots of turnover in the staff but also lots of opportunities for advancement.
CUSTOMER SERVICE REPRESENTATIVE - CREDIT CARDS in Fredericton, NB
on 22 September 2023
Soul sucking, aggressive management styles and lack of communication for a call center no less
What is the best part of working at the company?There is none unfortunately the company is toxicWhat is the most stressful part about working at the company?Constantly shifting management, on top of un realistic sales goals depending on the manager you have. On top of not being able to actively be coached in any proper manner, just a here's what you did wrong don't do it again and move on ins...

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Questions and answers

People have asked 92 questions about working at CIBC. See the answers, explore popular topics, and discover unique insights from CIBC employees.

Popular questions

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  • Benefits
  • Hiring Process
  • Interviews
  • Background Check
  • Work from Home
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  • Working Hours
  • Promotion
  • Job Opportunities
  • Working Environment
  • CEO
  • Dress Code
  • Part Time Jobs
  • Company Future

Interview insights

Insights from 1.9K Indeed users who have interviewed with CIBC within the last 5 years.

Favourable experience
Interview is average
Process takes about two weeks

Interview questions

All about sales

All about sales...

Shared on 16 June 2021

Are you able to work in a stress-full environment? Would you be willing to travel if required? How do you handle long hours and are you interested in carrying a pager? What types of applications you have worked with in the past? How would you handle more than one issue at a time if both were critical.

Are you able to work in a stre...

Shared on 16 April 2019

How can I sale card, plc, increase the credit card limit?

How can I sale card, plc, incr...

Shared on 4 April 2019

Common questions about CIBC

Working at CIBC

  • Financial Representative3.6 out of 5 stars.
  • Financial Advisor3.2 out of 5 stars.
  • Business Analyst4.2 out of 5 stars.
  • Mortgage Advisor3.9 out of 5 stars.

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