Chubb Edwards Employee Review

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Fire Alarm Technician
Fire Alarm Service Technician (Current Employee) –  Edwards, CA13 June 2013
Week begins at the office, where I'd receive my intended jobs for the week. These include fire alarm inspections, fire extinguisher inspections, and emergency lighting.

The job allows you to learn on to go. Troubleshooting circuits (opens grounds, troubles)

Chubb Edwards allows team work projects, with approachable management and the freedom to travel around the city with a great deal of independence.

Keeping customers happy and complying with company policies offers a delicate balance if order to maintain a smooth working day.

Troubleshooting and solving problems to ultimately create long lasting customer relationships can be very rewarding.
Personal Vehicle, Benefits, Union, and great co-workers
Layoffs, lack of work
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Customer service is like getting blood out of a stone
Technician Assistant (Former Employee) –  Burnaby, BC7 February 2018
Unionised, but employees seem to just want to do there 8 to 4 jobs and get out of dodge.

Getting anyone to answer the phone, return calls or answer emails is like getting blood out of a stone.

They feel that they can sell as many fire alarms as possible, but charge through the nose for service.

This company is not service oriented and has lost a lot of business to other fire protection companies due to their total lack of service.

It is very sad as they could be so good if they only got off there laurels and remember that the customer is there bread and butter.
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Bad company direction
Administrator (Former Employee) –  Mississauga, ON16 January 2018
The company is constantly turning over employees, by employees resigning as well as the company packaging out employees. No work life balance. Bad management.
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Overall rating

Based on 32 reviews

Ratings by category

3.4Work/Life Balance
3.1Job Security/Advancement