Chubb Edwards Employee Review

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good place to work if you like stress and want to sink or swim
Fire alarm Technician (CFAA) (Current Employee) –  Stoney Creek, ON19 November 2013
Typical work day load as many service calls as you will accept
learned multiple fire alarm systems factory training
management is poor office staff is under powered
great co-workers really good other techs
hardest part of the job is dealing with the stress for what support you get technically and financially
the most enjoyable part of the day is working as a team when you get the chance
Pros
company car, phone, computer
Cons
pressure with limited support
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Other Chubb Edwards Employee Reviews

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Customer service is like getting blood out of a stone
Technician Assistant (Former Employee) –  Burnaby, BC7 February 2018
Unionised, but employees seem to just want to do there 8 to 4 jobs and get out of dodge.

Getting anyone to answer the phone, return calls or answer emails is like getting blood out of a stone.

They feel that they can sell as many fire alarms as possible, but charge through the nose for service.

This company is not service oriented and has lost a lot of business to other fire protection companies due to their total lack of service.

It is very sad as they could be so good if they only got off there laurels and remember that the customer is there bread and butter.
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Bad company direction
Administrator (Former Employee) –  Mississauga, ON16 January 2018
The company is constantly turning over employees, by employees resigning as well as the company packaging out employees. No work life balance. Bad management.
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Overall rating

3.6
Based on 32 reviews
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413
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Ratings by category

3.4Work/Life Balance
3.6Salary/Benefits
3.1Job Security/Advancement
3.0Management
3.2Culture