Educational and rewarding place to work, with greatly understated people.
Support Professional (Former Employee) – Greater Sudbury, ON – 7 July 2018
This job offered insight into the lives of persons with special needs in a very intimate day to day manner. The joys of seeing change for the good in some of our clients, no matter how small, were great rewards. The joy of a smile when you remembered their favourite treat, or helped them to accomplish something otherwise impossible for them, (going out in public) was unique and special.
The dynamic of the work was with a team and often this could be difficult in a situation where the 2 staff members found it difficult to accept each other.
I found having some time before shift started, to organize and decide on each workers responsibilities was a good way to get things done efficiently, and to ensure that our clients needs were always being met.
Too often, however I found that the little things we tried to do with, and for, our clients were getting set aside and becoming 'of no importance' due to the increase in the amount of paperwork and extra work load placed on the staff by management.
The hardest thing was to have to say 'no' to a special person, in order to have to fill in forms and do filing etc.
interaction with some great persons daily
long shifts, emotionally draining