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Chatham-Kent Children's Services Employee Reviews

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Nothing good to say management typical don’t care No support backstabbing. No one is happy there or wants to be there. Staff Great with clients no support
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Employer is toxic and mental health of staff is at all time low

What is the best part of working at the company?Staff are dedicated to the work What is the most stressful part about working at the company?Management is abusive and belittling to staff. Poor leadership What is the work environment and culture like at the company?Toxic from the top down. ED doesn’t support the work of child protection. What is a typical day like for you at the company?Fellow front line workers are supportive. Deadlines and standards to be met
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So many staff turnovers over the years. Job is extremely hard mentally and physically. Poor management, no necessary training before start of job. Thrown right into the fire from day one. Unprofessionalism, low pay, no appreciation towards staff. No job security.




Everything else
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Not for everyone

Hours are 8:30 - 4:30pm, Monday to Friday, with one hour unpaid lunch. However, you rarely get to actually take a lunch break. You are paid 35 hours per week. Additional hours can be used as flex time, if approved by management. It is very rare to get paid overtime. You have to get permission in advance to work from home. So if it's 7:00 and you still have case notes to enter and there's no one to get permission from, you have to stay in the office and complete your work. Or go home and do it and don't get paid for those hours. Each department supervisor has a different interpretation of the "rules" so it's not consistent from one person to the next. Some supervisors are inexperienced and have trouble making decisions. Other supervisors have been there so long that they have no idea what it is like to be out in the field, actually doing the job. You will find the staff fall into one of two categories: very supportive and understanding ~or~ catty and backstabbing. The actual one-to-one work with children and families can be very rewarding. But this is a very reactive line of work. You do not get to do a lot of proactive work. And Child Protection Workers have a very bad reputation, so you need to have thick skin when dealing with the public.


Good wages and benefits


Very little paid overtime; very little room for advancement
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Collaborative, strength based, family centred, and efficient

Family Service Worker Chatham-Kent Children’s Services, Chatham, ON 2017-Present • Working with children and their families as they address challenges and pursue meaningful goals by using strength based and family centred practices • Assessing and addressing safety and risk factors that may affect children in their home and/or community • Ensuring documentation is kept contemporaneous and all governmental standards and protocols are adhered to • Collaborating with collaterals to ensure that service delivery is effectively managed and applied in client settings • Engaging in supervision to formulate safety plans and verify safety concerns and risks
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Amazing Learning Experience

This internship experience was extremely fulfilling. I love working with children and helping them in their everyday lives any issues. I learned about what it is like to be in the "real world" with my profession of choice. I also learned a lot about different mental health issues and even learned more about myself. I provided short-term assessment and treatment to children, I completed intakes and brief child and family phone interviews, I completed file intakes, and so on. The hardest part of the job was being exposed to extremely negative and heartbreaking situations. The most enjoyable part of the job with comforting and helping children through those hard and heartbreaking situations.


Working with Children
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productive and knowledgeable staff

hectic and stressful job, but the workers rely on each others experience, expertise and job skills based on situation. Support staff provides informative relief for in the field workers, and supervisors are ready to provide guidance and listen to suggestions from their workers.


great teamwork


stressful situations
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Overall rating

Based on 7 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
2.2 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.0 out of 5 stars for Culture

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