Chartwell Retirement Residences Employee Reviews

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Avoid this company
Office Manager (Former Employee) –  Ottawa, ON10 October 2018
They don't care about their employees life all about the profit.
They under pay their employees
They don't provide adequate training or budget to ther operation
Pros
free food
Cons
culture
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Making people’s lives better
PSW (Current Employee) –  Hamilton, ON4 October 2018
Chartwell truly empowers their employees to think outside of the box. All with the goal of providing happier, healthier more fulfilling life experience for our residents. Also by partnering with wish of a life time canada it’s amazing and so rewarding to work within an organization that truly care about people.
Pros
Residents, making a difference
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great place to work
Personal Support Worker (Former Employee) –  Mississauga, ON21 September 2018
the clients and staff are very respectful and nice. Management is very understanding and take time out to list to the clients and staffs concerns. nice
Pros
nice
Cons
nice
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You do the job of three depts.-cleaning, PSW, kitchen help....
Personal Support Worker (Former Employee) –  Sault Ste. Marie, ON20 September 2018
Low pay, plus not only do you have to help with residents personal care, you have to clean rooms...vacuum, clean toilet, get trays, and even doing nightly laundry. Was not for me. They are constantly short staffed.
Cons
short staffed in all depts.
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Great team
Dietary Aide/Server (Former Employee) –  Kingston, ON13 September 2018
As a previous employer of a Chartwell select in Kingston Ontario I had many great experiences working there great people to work with they can work around your schedule if needed very friendly staff as well as residence
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Productive and fun Activities with the resdences
Personal Support Worker (Current Employee) –  Lancaster, ON9 August 2018
help in the dinning room get report from the night before and day toileting snacks helping the residences with there adl's over all the hardest part of the job is when you lose them. They do become part of you
Pros
always learning
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One of the most rewarding jobs I've ever had.
Receptionist (Part-time) (Current Employee) –  Mission, BC9 August 2018
If you are a compassionate, caring, all around friendly person who can problem solve and appreciate the importance of your presence to the Seniors who live here, than this could be the place for you. You will not get rich here but you will become enriched and rewarded for your genuine efforts to make peoples lives better. Carrington House is a home and that's how it feels. Supportive Management and staff are key to making this Residence hold on to these qualities. Not to say there's no wrinkles to iron out. ( no pun intended) I have yet to know a family that's without some dysfunction 😊
Pros
Home like Residence, Union support.
Cons
Staff shortages, Management would benefit from more support staff, wages are mediocre in some departments.
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Low wages = More workload
Part Time Registered Practical Nurse (RPN) (Current Employee) –  Oshawa, ON8 August 2018
With this company, you are expected to do equal or even more work compared to other homes while being paid less. Most front line staff are paid minimum wage & other staff are paid less then their counterparts in other facilities.
Pros
A lot of vacant shifts
Cons
Minimum wages
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Excellent Corporate policies and procedures in place.
DIRECTOR OF CARE (Current Employee) –  Cornwall, ON1 August 2018
Excellent team work and atmosphere within the residences. Always hours available and room to grow in the company. There is also the opportunity to relocate within the company as well. We remember that we have the privilege to work in our residence home.
Pros
Room to grow in the company
Cons
Corporate is a moderate distance away.
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Great residents
Guest Attendant (Former Employee) –  Kitchener, ON31 July 2018
Working at Chartwell I got to know a lot of the residents there and would care to their every need. I had several different shifts there from working mornings to night shifts.
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Great job! Great people
Lifestyle & Programs Manager (Former Employee) –  Orangeville, ON26 July 2018
This was an amazing place to work. I loved the managers and the residents. Only problem was no job security and salary was minimum wage for a manager role.
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Awful toxic work environment
Nursing (Current Employee) –  Aurora, ON26 July 2018
General Manager is a tyrant and bully who terrorizes front line staff and doesn’t even know the names of most of residents. She fires and diminishes people.

The residents aren’t respected or listened to.

The place is falling apart.

The front line staff is treated like garbage and the marketing person doesn’t even acknowledge front line staff.
Pros
Residents
Cons
GM long hours no breaks harrassment tolerated.
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PSW Durham region
PSW (Former Employee) –  Durham Region, ON23 July 2018
Poor management . Short almost every day . except you do extra work ,where almost impossible . Residents suffer ,when you hear sorry no showers today . Residents won't get that time made up. But wait till next shower day . God forbid they short on that day .
Management ont step in assist when short staffed . Already not adequately staffed . But behind closed doors there serious prob.
Pros
Residents
Cons
Management, Hr
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Fuyez la résidence d’orleans
Employee (Former Employee) –  Orleans, ON11 July 2018
La directrice générale ne sait pas manager son équipe.
Elle ne fait que crier et nous intimide.
L’ambiance de travail est pourrie pour preuve le staff ne reste pas
Cons
La directrice
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Ninety percent housekeeping
Guest attendant (Former Employee) –  Sudbury, ON3 July 2018
Residents and coworkers were very friendly. As a psw you are basically a glorified housekeeper with a fancy title. Do not waste your expertise here. As a guest attendant you have to multi task throughout your shift. On a daily basis you need to do housekeeping throughout the day, serve meals in the dining area. Dispense medication in their apartment or the dining area. To gain experience in all departments this a place to start.
Pros
Beautiful retirement home
Cons
Cement floors, hard on your feet standing and walking all day.
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Salary is so low it’s insulting
Personal Support Worker (Current Employee) –  Thunder Bay, ON3 July 2018
The salary is EXTREMELY low. You make below minimum wage for a Personal Support Worker position. (Minimum wage is $15/hour)

The management is great. The residents are fantastic. The environment is great.

If the pay were respectable I would stay here until retirement.
Pros
Great residents, discounted meals for workers, fun environment
Cons
Pay
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Its okay
COOK & SERVER (Former Employee) –  Stratford, ON1 July 2018
Management is Poor. Residents are awesome. Even though you cook the food your not given a free meal a shift which is a bummer and the manager can't seem to figure out how to order supplies for everyone
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One word, STAY AWAY from applying here....
HR (Former Employee) –  Mississauga, ON29 June 2018
Stay away from applying here esp if you are in HR. Unprofessional and at times you would find individuals working around the office with no shoes on...
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extremely enjoyable
Server (Current Employee) –  Calgary, AB27 June 2018
On a typically work day it is the responsibility of a server to take orders from residents, bring them their appetizer, main dish and desert, clean the tables and the kitchen and make sure the residents are enjoying themselves. I have learned many skills from this job including patients, politeness, communication skills and I have improved my ability to multitask. This job is for someone who is physically able to walk around most of the day while being able to stay positive and provide the best experience for the residents. The workplace is fast pace with a lot of action at all times which will keep you moving. The staff in the kitchen are extremely fun and kind hearted people who are all hard working and will help new staff fit in comfortably. The best part about this job is being able to connect and listen to the stories that some of the residents have and it is interesting to hear what they have to say. To conclude this job is a great fit for anyone who connects with people easily, is naturally charismatic and is able to focus on many things at once.
Pros
free meals
Cons
no cons
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Hard to be a cook on your own
Cook (Former Employee) –  Barrie, ON19 June 2018
When I worked their I was a cook, dishwasher and server. Making the food for 75 people wasn't easy. Also, the kitchen manager was away for two months when I was hired. Made it hard to get help
Pros
Salary/Benefits
Cons
Long hours/job culture
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Overall rating

3.1
Based on 243 reviews
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3.0Work/Life Balance
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