CHAPMAN'S ICE CREAM Employee Reviews

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Sanitation working
Sanitation Worker (Former Employee) –  Markdale, ON28 September 2017
Working Sanitation is alright as there are good benefits to working there, it also has many downfalls the crew is an awesome group to work with although the supervisors are little to understand others and they don't care how sick you are they still expect you to show up, the understanding of the job is easy but it's straight midnight shifts sadly unless you prefer it, lots of work with chemicals, pay starts well though, it is not something for everyone no but it isn't a terrible job. Supervisors and the company just doesn't treat their employees all that great.
Pros
Free ice cream, not always good things though.
Cons
Straight nights, some boring hours lots of scrubbing of equipment many use of chemicals.
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great place to work and great company to work for
Labourer (Former Employee) –  Markdale, ON18 August 2017
very clean and large company that was great to work for the only down side was it was in markdale and I live in Shelbunre which was a bit of a drive to get to work. overall would definitely would work for them again.
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Neat experience
Production Line Worker (Former Employee) –  Markdale, ON26 July 2017
Pretty cool place to work - like working on How it's Made! The worst part is the overnight shift work. Great perks (free ice cream!) and consistent hours. Staff/Management are really helpful.
Pros
Free Ice cream
Cons
Overnight shifts
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Great pay with great employee's
Sanitation and Drain Cleaner (Former Employee) –  Markdale, ON19 March 2017
This was by far one of the best jobs I have had. Unfortunately, management was the downfall of the job. The supervisors were not understanding of medical situations and did not always have the employees best interests in mind. A typical day on sanitation entailed working with chemicals to ensure the lines were clean and sanitary to run the next type of ice cream through them once again. It is a very enjoyable job but with the lack of understanding, this job may not be for everyone.
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What a joke
Millwright Mechanic (Former Employee) –  Markdale6 August 2016
Worked there for four years in maintenance
In that four years I saw 33 millwrights come and go some of them where there ten plus years. Every bad review you read is true every good one is put on my management. Notice any job on indeed for maintenance is put up by a job agency and never do they say the job is at crapmans. Word travels in small communities. I tell my story to everyone that asks. And will never by there product again.
Pros
New machines
Cons
Everything else
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Stop Complaining! Collect your severance and move on.
driver (Former Employee) –  Markdale, ON1 July 2016
ALL employees are entitled to severance. Doesn't matter if you work 10 mins. or 10 years. There is no such thing as "probation" as far as severance is concerned. Minimum is generally 3 months pay, so don't whine if they fire you within a month....thank them! This applies to "contract workers" too! Contract employment is a scam designed to make you think that you're not an actual company employee. You are regardless of what they say or make you sign!

Visit severancepaycalculator.com

EVERYONE should be aware of our labour laws! Companies will BS you every chance they get!
Pros
Free ice cream/free money when they fire/lay you off.
Cons
None
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fun
ice cream (Former Employee) –  Markdale, ON1 May 2016
its a lot of the same thing because that's factory work. its shift work so you have to get use to getting up at different times
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Productive environment
Production Line Worker - Summer Student (Former Employee) –  Markdale, ON7 March 2016
The hardest part was the changing work schedule (every two weeks) - days/afternoons/nights
The most enjoyable part were the people
Management was tough
Pros
People
Cons
Hours
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Last minute Schedule changes
Production Worker (Current Employee) –  Markdale, ON3 March 2016
I was enjoying this job..4th week in. But now my schedule changed and I no longer have the benefit of riding with my husband. We did have the same shifts as they said they like to accommodate married employees, but now I am thinking of not keeping this job. The 35 min drive in the winter is harrowing at times and it is not worth risking life and limb. They are not very understanding when you have to miss work due to weather. But it is a job...that's all I can say.
Pros
Free coffee, helpful co-workers
Cons
Standing for long periods, sudden schedule changes, no shift premium
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Terrible Place to work
Line Worker (Former Employee) –  Markdale, ON17 January 2016
This is probably the worst place I have ever worked , wages and benefits are not as great as they lead you to believe . They don't tell you that they deduct money from your pay for the so called excellent benifit package ( which is not that great) it's also mandatory that's u take there benifits if and when they decide to give them to you . Management does not care about employees their only concern is production. Salary paid employees are paid based on 44 hours and work sometimes 50-55 hours . Shifts are not consistent and you are never sure what you are working which makes it impossible to have a life outside of Chapman's. All and all its not a good place to work unless you have no self respect .This place needs a union.
Pros
none
Cons
low pay long hours standing in ine spot
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Low stress
QA Lab Technician (Current Employee) –  Markdale27 May 2015
Free Coffee, makes a good product. Ice cream Perks. Good atmosphere. Connected with the community. Multitasking. Flexible.
Get to taste and eat different kinds of ice cream
Pros
ICe cream
Cons
No shift premiums
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A great place for factory work
Production Line Worker and Labourer (Current Employee) –  Markdale, ON25 May 2015
Working at Chapman's is a great place to be if your looking for factory work environment because it gives you that with a little bit more.

Chapman's Ice Cream has great benefits and is known to really take care of its employee's, being a family company that it is.. Though it's always very busy, management still manages to help you with your needs, as well as depending on the position your in, co-workers to help in team/crew work environment. Like all factory work, shift work can be stressful, and daily work can change depending on how production is running, but when you get used to the work and get along with the people, there will be times when going to work is the best part of your day.
Pros
Free Treats, Take-Home Product, Cafeteria
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It's a job
Factory Worker (Former Employee) –  MARKDALE7 May 2015
The whole place smells like ice cream, which is a nice smell. Depending on who you work with makes or breaks the job. If you get along well with people, it shouldn't be that bad.
Pros
Free ice cream
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Exciting working enviroment that keeps you on your toes.
Production Line Worker (Former Employee) –  Markdale, ON13 November 2014
While the main part of the job consisted of operating or supervising machinery, you weren't stuck on just one section of the line. You learned the whole process start to finish and even had the opportunity to work on different lines. Helpful management and staff that were more than willing to answer questions made the learning process easier, especially since it can go from calm to hectic very quickly. Teamwork is essential and you learn to work with many different people. Even 12 hour shifts don't feel that long and the work keeps you too busy to watch the clock.The hardest part is the first week learning to deal with machinery quickly and efficiently when something goes wrong but it gets easier. Overall Chapman's Ice Cream is a wonderful company to work for.
Pros
Excellent management and supervisors.
Cons
No benefits package.
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Great sense of community in the workplace, but hard to balance work and home life.
Production line worker. (Former Employee) –  Markdale, ON.4 August 2014
I worked at Chapman's for 7 months and overall my experience was good. I enjoyed working with my coworkers, the pay was good, and there is a good sense of job security. However, there is lots of shift work, it involves a lot of strength and attention to detail, and you must possess a lot of common sense. A job strongly recommended for quick learners and hands-on people.
Pros
Guaranteed consistent hours if hard worker.
Cons
Cannot take time off in the summer.
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No direction, no opportunity to grow
Technical staff (Former Employee) –  Markdale, ON3 August 2014
Because the company is run by family, all decisions are made by fewer than 5 people that may not have one hour of combined post-secondary education. Micromanaged from the top to the bottom; middle and senior managers that succeed are "yes men" with no real decision making authority. I have never worked anywhere else where people were so afraid to make decisions for fear of 'getting written-up', more unpaid suspensions than all other companies I know combined
The company has outgrown their ability to manage effectively.
Long hours expected when on salary, and you had better not be late; one minute late and it gets discussed at performance reviews. Bonuses are paid based on no tangible criteria other than how much you are liked by someone senior.
Nepotism runs deeper than the gene pool for a few select families and managers play favourite without concern
Production department is run like a restaurant, schedule changes daily, if not hourly due to ordering issues with raw materials.
Many of the hourly staff are great people with no other job options in the area. Management takes advantage of their near employment-monopoly. No corporate culture to speak of, no room for growth opportunities.
Hourly staff would benefit from a union hands down
Pros
Excellent product
Cons
Management lacks insight
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Good place to work where most people are happy in the work place
Contract AZ Driver (Former Employee) –  Markdale, ON19 July 2014
Only a part time job quite pleasant. Part time drivers are treated the same as full time drivers
Pros
Free samples of products. Great equipment to drive
Cons
Nights only and part time only
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Ice Cream Production Facility
Extrusion Line Worker (Former Employee) –  Markdale, ON29 March 2014
Long hours on your feet.
Repetitive tasks.
Constantly rotating shifts from mornings, days and nights, can't get settled into a routine for more than 2 weeks.
Non-Unionized.
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Chapman's Icecream
Line Worker (Former Employee) –  Markdale, ON5 November 2013
Worked long hours, in a cold environment. had to stay clean and sanitized at all times, working with icecream. i typical day at work would involve standing still for long hours, either ensuring quality, or packing product.
Pros
Long breaks, 15mins, Lunch 35mins.
Cons
standing still for hours.
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Steady workplace with some issues
Lineworker, sceurity (Current Employee) –  Markdale, ON26 September 2013
Work there is not complicated and to a degree enjoyable however the company seems to employ intimidation tactics to get the most production out of their employees. Many, including myself, feel that this produces a negative effect and is a major reason for the loss of many skilled employees and is also the main reason why I am currently seeking alternate employment.

Co-workers are generally very pleasant to work with and supervisors are usually fair and easy to deal with.

The greatest difficulty regarding this workplace is dealing with the fact that there is no logical explanation to how work hours are distributed making homelife extremely difficult as employees find it nearly impossible to schedule life outside of work
Pros
Free ice cream, relatively simple work duties with no heavy lifting
Cons
High scrutiny from management and difficult work schedules
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Overall rating

2.9
Based on 31 reviews
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Ratings by category

Work/Life Balance
2.6
Salary/Benefits
3.1
Job Security/Advancement
2.7
Management
2.7
Culture
2.6

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