Ceridian Employee Reviews
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Good place for entry level after graduating, was promoted twice. After that the company was sold and is primarily controlled by the US parent. They have good staff appreciation events.
Decisions are made faster in corporate setting
Room for advancement can be limited in some departments
Great community builders. Great training with in. Promotion with in. Had a great team. Best manager ever. It was a fun place to work. I truly enjoyed my job. I was able to work from home after my divorce and my kids were small. Great work life balance.
Work from home
Getting to be a very large company
Ceridian is a great place to work but realistically, depending on the job/Department you're in some jobs are much more demanding on your time than others. While the company boasts work life balance, that is not reality for some Department and those are probably the least recognized Department. Sales is stressful but the recognition is ridiculously high. Implementation is more stressful, and recognition is very low. I understand the Sales culture, but Sales is not all that is important in a subscription-based business and the recognition gap is way too wide.To add to some of the previous comments, it does seem that in the Customer support team the drive to close tickets outweighs the drive to solve problems. There is learning opportunity and lack of knowledge there (and in implementation) which is reflected in some of our customer’s experiences, Ceridian is working to resolve those.The pay is good, vacation policy is outstanding, benefits (Group insurance) are acceptable in Canada The company is growing at such a fast pace that if you're unable or unwilling to go with the flow you won't survive. Management for the most part is excellent, they're obviously trained to provide support and say the right things – however most managers are unable to recognize how some skills and strengths can be leveraged and developed - which makes it very difficult for an employee to understand what their career path might look like. I've had many excellent managers, and a few horrible ones, Unfortunately the ones that were bad had a negative impact on my career - they have since left thankfully. - more...
Product potential, Vacation policy, Career growth, learning opportunities
Some long hours, Recognition is disproportionate, inadequate training for success
Work life balance is great. The unlimited days off is a perk that not many companies offer and as a result the work life balance is very high. Employees are mostly given the freedom to plan their workday. Culture of the organization is good. Everyone''s voice is heard.
Unlimited time off
Progression might be slow
Great Team culture and work life balance initiatives and Management will always listen to suggestions on how to make things better and more efficient for Employees and Company goals
Good relationships amongst employees, currently working in a virtual situation which is great for no commute, but interaction with others is reduced. Strong communication with managers enables daily contact and keeps you in touch with what is happening with the company.
Cerdian used to be a great place to work about 5 years ago when it was a privately held company. Ever since they became a publicly traded company, it feels the management only cares about numbers and gives constant pressure for more work and give more work to their staff then they can complete. You'll need to work more than 40 hours a week to get those numbers, and even after that, there is no recognition and no motivation to continue staying. Everyday is a grind and you WILL feel burnt out on a daily basis. Never know how bad it was until I left!
Company has, hands-down, one of the best vacation policies I've ever come across. Fellow coworkers are friendly and supportive, and are always willing to lend a hand during tough days. Progression and recognition when working in Support however, can be a painful experience. Your performance is rated strictly based on your service ticket quota count at the end of each month and you are constantly reminded of this. It doesn't matter if the problems you solved were big or small, if you were under by just a bit, it becomes a problem. The overall impression that I got was that if you work in Support, there is very little opportunity to grow laterally and your performance is determined strictly by the quantity of your work rather than the quality since upper-management only seems to care about numbers. If you're the kind of person who's fine with just sitting at your desk and grinding out service tickets day-in-day-out at a fast pace, then Support is for you. But if you're the kind of person who expects recognition on your work quality based on the time and effort you put into it, then I would say pass.
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We have free pops and snacks are free after 7pm (assume you would ever work that late). Co-workers are fun to work with, and they have fun celebrations when we finish a deployment. There is a running joke saying most employees are 'hire to retire'. As a HR service provider, they really did what they promote - make the company itself a model for others to follow.
WORK WORK WORK. This place is totally insane! Management does not support the implementation consultants. The job is not an easy one. I found myself working 80 hour weeks with little time off. Eventually ended up burning out and they will cut your vacation pay. When that runs out....nothing more. They will contest the burn out.
Overall, Ceridian was a real waste of time. I didn't realize how miserable I was until I left. The arrogance of the management was blinding. This certainly comes from the top levels. The employees are all fine, hardworking individuals, but many of those above manager level really haven't got a clue. Pay is good though.
Worked for Ceridian for over 10 years and always felt like they just wanted quantity over quality. They expect you to do way more than you can handle when it comes to the phone queues. I don't mind going above and beyond but when it's not appreciated is when you feel like they could care less about you and more about the money. No Work/Life balance when I worked there, but now they have a new thing where you can take as much time off as you want. Felt like I was more of a robot then a human being. I always picked up extra work and learned extra positions/products, etc there so I could be a great employee. I also trained other employees etc and that wasn't even my position to do but I did it because I cared about the employees. I thought I was irreplaceable because I was a senior employee there with lots of knowledge and thought I would retire there but apparently they would rather get rid of me to hire 2 people in my place for the same amount I was being paid. I know customers will have a hard time if they keep doing that because they prefer representatives that know what their talking about and can fix their issues fast. If you don't mind being a robot and feel like a slave driver cause you'll be handcuffed to your phone, then this is the company for you.
Lower level employees are amazing
No Work/Life Balance, underpaid, unappreciated, upper management doesn't care to listen to the people below them
After the company went public, the work-life balance has been overlooked by the management. The company is not able to retain experienced people and it will take time for new hires to reach a reasonable productivity
Long hours, deteriorating work life balance
- Alot of talented friendly people around. - Making good product - Good management - Energetic and spiritual coworkers to work with - Good perks with free lunches biweekly
Good company with good people around
Work culture is not very preferable in my team